Wounded Warriors Family Support, Inc.
"WHEN AMERICAN GOES TO WAR...OUR FAMILIES GO TO WAR"
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Mobility Is Freedom
The Mobility is Freedom program provides modified vehicles for combat wounded veterans. We aim to enhance the quality of life for wounded veterans by providing freedom and independence in their everyday lives. Our belief is that given a properly equipped vehicle for their individual needs they will have to freedom to live a productive and quality life with their family. These vehicles are typically specially adapted to suit veterans who are paralyzed or have lost legs or arms.
Caregiver Respite Care
Wounded Warriors Family Support’s largest program is the Caregiver Respite Program. This is the heart of our organization. Caring for a wounded veteran can be demanding physically, psychologically and financially. Oftentimes caregivers are spouses or family members who have many other responsibilities, such as work, managing bills and taking care of children. Caregivers of veterans often spend long hours caring for their loved one, feel high levels of stress and neglect their own personal health.
Wounded Warriors Family Support’s Caregiver Respite Program provides respite and supplemental services nationwide to the caregivers and families of wounded war veterans. Our program aims to ensure that family members who were thrust into the role of caregivers are provided with the support they need to keep their families intact while keeping themselves healthy.
Veterans Welding Training
Veterans Welding Training
Veteran Welding Training Program WWFSUnited Automobile Workers – Ford (UAW-Ford) is dedicated to showing appreciation and support to our country’s military veterans and their families. Our nation’s military veterans have fulfilled great commitments in protecting our country’s freedom.
UAW-Ford and Wounded Warriors Family Support have partnered to provide a training program in welding for U.S. military veterans. UAW-Ford is offering a six-week Welding Training Program, where selected veterans will train and test for 6G through 4F welding certification. The program will prepare participants to pursue apprenticeships and entry-level positions in welding throughout our nation in industries such as automotive, ship building, construction and many others. The program will take place at UAW-Ford’s Technical Training Center in Lincoln Park, Mich., near Detroit. Please contact the us for additional information on the class schedule.
Family Retreats
Wounded Warriors Family Support provides vacation retreats to combat wounded veterans and their families free of charge. The family retreats are a chance for wounded veterans to heal and reconnect with their loved ones in a peaceful, non-stress environment.
Our family retreats give combat wounded veterans and their families a break from the pressures of everyday life to take time to become stronger as individuals and families. Wounded veterans are given the opportunity to decompress and share in positive experiences with their spouses and children, strengthening the bonds of their families and making lasting memories.
Where we work
Affiliations & memberships
Charity Navigator 2021
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of families served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This includes the MIF, welding courses, retreats, resorts, and respite care services
Number of job skills training courses/workshops conducted
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The course is a highly successful collaborative effort between United Auto Workers, Ford Motor Company and Wounded Warriors Family Support, diligently working together to get our Veterans trained
Number of families sent on retreats
This metric is no longer tracked.Totals By Year
Related Program
Family Retreats
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
The trip was amazing and so memorable, we were sad to leave! A huge amount of gratitude to everyone at WWFS, the donors, and sponsors for making this happen-the Madrid Family
Number of vehicles distributed to families and Native American tribes
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
“This properly equipped vehicle will help provide Luis with independence and make it easier for him to remain active in his church and participate in sports.”
Often caregivers are spouses or family members with many other responsibilities, such as work. As a result, caregivers of veterans often spend long hours caring for their loved ones.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Respite care for veterans, families and caregivers
Our nation's veterans and caregivers are denied or are no longer eligible for VA services, therefore, relying on nonprofits and other agencies to fill the gap.
This metric is no longer tracked.Totals By Year
Related Program
Caregiver Respite Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Services Provided: In-Home Care Services – may include, bathing, dressing, help with walking and fall prevention measures, doing basic chores, assisting with meal preparation
WWFS’s Family Retreats are a chance for wounded veterans to heal and reconnect with their loved ones in a peaceful, low stress environment
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Wounded veterans are given the opportunity to decompress and share in positive experiences with their spouses and children, strengthening the bonds of their families and making lasting memories.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our mission is to provide support to the families of those who have been wounded, injured or killed during combat operations. The families of our casualties suffer in many ways: some financially, some psychologically. Our programs and services share the common goal of re-building and strengthening family bonds that have been compromised by long-term separations and re-adjusting to new challenges when the wounded Soldier, Sailor, Airman or Maine return home.
In many instances, military families have been torn apart by divorce and we seek to help military families remain strong by providing them the means to focus on their relationship rather than the problems that can beset families. This may include providing family retreats, respite for veterans and caregivers, mobility is freedom, welding training, and direct financial aid.
Our desire as an organization is not only to help provide a healing environment where families can interact free of the distractions of daily home life, and use that experience as a first step in continuing in a positive direction when they return. To provide this much-needed respite to more military families is constant, but our challenge is to reach every one of them as long as the need exists.
We know that there are military families who need assistance and are doing our best to find military families who have fallen from view and who have availed themselves to support offered by the VA or DoD activities.
What are the organization's key strategies for making this happen?
Wounded Warriors Family Support provides a variety of veteran programs that aim to enhance the quality of life for wounded veterans and caregivers by providing freedom and independence in their everyday lives.
(WWFS) Veteran Respite provides respite and supplemental services to the wounded war veteran. WWFS assists with meals, housekeeping, medical travel grants, and In-Home Care services. WWFS aims to ensure that our nation's veterans have additional services when experiencing an illness, medical emergency, or accident. (WWFS) fills the gap in services. Many veterans are on fixed disability income, and due to the rising cost, anything extra isn't affordable. Often the parents of the veteran become caregivers to the veteran. As parents age, it becomes more challenging to assist the veteran with care, primarily when an illness, injury, or medical emergency arises. Many of our combat wounded veterans with spinal cord and moderate to severe traumatic brain injuries require daily assistance or depend on caregivers.
Respite Care Program for the Caregiver
Wounded Warriors Family Support's (WWFS) Caregiver Respite Program provides respite and supplemental services to the caregivers and families of injured war veterans. WWFS assists with meals, housekeeping, medical travel grants, and In-Home Care services. Our program aims to ensure that family members thrust into the role of caregivers are provided with the support they need to keep their families intact while keeping themselves healthy.
Caring for a wounded veteran can be demanding physically and psychologically. Often caregivers are spouses or family members with many o
Qualifying families may enjoy ADA-compliant facilities and vacations, welding training, respite care and mobility is freedom vehicle grant.
Fundraising efforts allow WWFS to provide these respites, welding, mobility is freedom, and related recreational activities free of charge to families we serve.
We work extensively with outside agencies, especially the Veterans Administration and Depart of Defense components to identify military families who would benefit from our programs
WWFS has regular staff and program meetings to keep the team updated on upcoming events, the application process, and other topics for discussion.
WWFS's board of directors assists with oversight and collaboration efforts. For example, the board of directors recently approved modifying the eligibility requirements to allow more veterans to use the program.
Our case managers work closely with the veteran family and caregiver to set up respite care services and manage the case. In addition, our case managers learn and listen to veterans' needs and provide updates in the staff meetings.
WWFS works directly with licensed agencies to collaborate on cases and trending topics in the veteran areas.
WWFS's key staff members attend symposiums, conferences, and training each year to stay in front of key issues that involve veterans and services.
What are the organization's capabilities for doing this?
We have a staff of trained professionals who know and understand the critical needs of military families who have been adversely affected. We have an outreach program in order to locate military families who need assistance as well as monitoring a 24 hour hotline for emergencies. We work with health care and assisted living personnel located all over the United States to provide critical support.
What have they accomplished so far and what's next?
Our desire as an organization is not only to help provide a healing environment where families can interact free of the distractions of daily home life, and use that experience as a first step in continuing in a positive direction when they return. To provide this much-needed respite to more military families is constant, but our challenge is to reach every one of them as long as the need exists.
We know that there are military families who need assistance and are doing our best to find military families who have fallen from view and who have availed themselves to support offered by the VA or DoD activities.
We launched "Mobility is Freedom" in 2015 to provide modified equipment or vehicle grant for combat wounded veterans.
WWFS has expanded veterans and caregivers respite care services.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Wounded Warriors Family Support, Inc.
Board of directorsas of 12/28/2022
LT GENERAL JOHN STYVESTER
WOUNDED WARRIORS FAMILY SUPPORT MAJOR GENERAL ARNOLD FIELDS
WWFS
Term: 2022 - 2025
CRAIG PIRTLE
B. RILEY FINANCIAL
ARNOLD FIELDS
RETIRED
JOHN B. SYLVESTER
RETIRED
RONNIE RAINS
INTERSTATE TREATING
CAROL WORKMAN
MICROSOFT
DAVID WEBB
WEBB MEDIA LLC
MARK GRANT
COLLIERS FINANCIAL
LEE TERRY
ATTORNEY
JOEL ROGERS
USSTRATCOM
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes