Basic Organization Information
- Also Known As:
- Physical Address:
San Antonio, TX
- Web URL:
- NTEE Category:
P Human Services
P82 Developmentally Disabled Services/Centers
E Health—General & Rehabilitative
E60 Health Support Services
- Ruling Year:
- How This Organization Is Funded:
City of San Antonio - $90,000
University of Texas at Austin - Center for Disability Studies - $100,000
Texas Veterans Commission - $84,089
To provide low-income persons with disabilities with refurbished, donated medical equipment and other assistive technologies that will enhance their independence, self-sufficiency and mobility.
Ms. Cathy Valdez
Extensive experience in project management; contract monitoring and oversight; program evaluation; customer services skills training and grant/proposal writing. Over 22 years of experience in the non-profit sector working with economically disadvantaged and special populations.
Board of Directors
Highest Paid Employees & Their Compensation
Durable Medical Equipment & Assistive Technology
- Population Served:
Disabled, General or Disability Unspecified
Children and Youth (infants - 19 years.)
Durable Medical Equipment (DME) services - We receive donated, previously owned medical equipment from the community and various businesses, then refurbish, repair and sanitize these items and distribute them to low-income persons with disabilities.
Assistive Technology (AT) services - through this service we are able to provide financial assistance to low-income persons with disabilities for the purchase of specialized or fitted devices, such as, diabetic shoes, othotics or prostheses; etc. and other types of assistive technologies.
Program Long-Term Success:
Some of our long-term successes center around being able to eventually move into another facility that will provide us with more warehouse space in order to store a larger amount of DME for distribution. This will in turn allow us to serve many more clients. Another long-term success is focused on increasing our funding resources so that we may expand our services to other areas of South Texas, such as, Laredo; Brownsville; Coastal Bend region; and Gulf Coast Region. Ideally, we would want to establish satellite offices in each of these communities so that DME can be donated from these communities and used in these communities.
Program Short-Term Success:
Project MEND's impact on the disabled community is measured by:
(1) the client's improvement in their mobility and independence;
(2) improvement in thier ability to care for themselves or to actiely assist in their own care; and
(3) the cost savings to the individual and the community.
Program Success Monitored by:
The success of our services is monitored by the use of our Client Survey. This form is given to each client and records (1) how the client heard about Project MEND; (2) whether the medical equipment and/or fitted mobility services they received will improve their mobility, independence or self-sufficiency; and (3) whether they were satisfied with the services provided.
Additionally, monthly program reports are generated each month and provided to the City of San Antonio, Bexar County and the University of Texas at Austin - Center for Disability Studies. These reports included planned versus actual budget expenditures; number of clients served; number of DME items distributed; value of DME donated and brought into our inventory; and the value of DME items distributed to the community.
Program Success Examples:
In 2006, we served 973 clients and distributed 1811 DME items;
In 2007, we served 1243 clients and distributed 2236 DME items;
In 2008, we served 1410 clients and distributed 3102 DME items.
Impact Summary from the Nonprofit
Increased business and foundation donor base
Began a reserve account from the sell of the Houston warehouse
Implemented repair, delivery and battery fees for clients to increase revenue sources
Built a bigger and stronger board with a range of expertise including legal, human resources, financial, social services, marketing and public relations, and assistive technology areas
Changed our logo and to have a more professional and business look in the community
Brought in more AARP volunteers to assist us in our warehouse and office operations
Have steadily increased our clients served each year since 2006
Held our first annual fundraising event
Developed and implemented written policies and procedures for operations and administration of services
Increased funding for Assistive Technology services to clients
Implemented a client and inventory tracking system
Awarded the Visionary and Pioneer Awards at the National Assistive Technology Reuse Conference in Atlanta, GA in September 2009
Awarded the Community Service Award by the Military Officer's Assocation in 2011
Increased our services to veterans, military personnel and their families through a grant from the Texas Veterans Commission and local businesses
To continue to increase funding by securing new funding resources
To improve our website and use of technology that will increase our visibility in the community
To improve our technology
To renovate our existing warehouse
To secure more revenue resources