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Project MEND Organization Name provided in the GuideStar Exchange* as of 07/16/2014: Project MEND

Organization Name as listed in the IRS Business Master File as of 08/11/2014: PROJECT MEND

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San Antonio, TX
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GuideStar Summary

&1002; GuideStar Exchange Committed to transparency ?
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&1002; Registered with IRS Legitimacy information is available
&1002; Financial Data Annual Revenue and Expense data reported
&1002; Forms 990 2013, 2012, and 2011 Forms 990 filed with the IRS
&1002; Mission Objectives Mission Statement is available
&1002; Impact Summary Impact Summary from the nonprofit is available
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Basic Organization Information

Project MEND Organization Name provided in the GuideStar Exchange* as of 07/16/2014: Project MEND

Organization Name as listed in the IRS Business Master File as of 08/11/2014: PROJECT MEND

* The GuideStar Exchange allows nonprofits to regularly update key information directly to GuideStar. It provides richer and broader information about their programs, impact, finances, people and more.
Physical Address: San Antonio, TX 78201 2859
EIN: 74-2647324
Web URL: www.projectmend.org/ 
NTEE Category: E Health—General & Rehabilitative
E99 Health - General and Rehabilitative N.E.C.
E Health—General & Rehabilitative
E60 Health Support Services
Year Founded: 1992 
Ruling Year: 1993 
How This Organization Is Funded: City of San Antonio - $90,000
University of Texas at Austin - Center for Disability Studies - $100,000
Texas Veterans Commission - $84,089


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Mission Statement

Believing mobility and independence are basic human rights, Project MEND empowers individuals to become active members of their communities through the reuse of medical equipment. The refurbished medical equipment furnished by Project MEND provides freedom and mobility; improving not only a person’s quality of life, but also their dignity. A wheelchair or scooter could mean the difference between living a life of solitude and dependence to one of independence and increased mobility. Project MEND fills this critical need by refurbishing used medical equipment and providing it to those in need.

Legitimacy Information

This organization is registered with the IRS.

This organization is required to file an IRS Form 990 or 990-EZ.

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Annual Revenue & Expenses

(GuideStar Exchange,
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July 2014)

Fiscal Year Starting: October 1, 2012
Fiscal Year Ending: September 30, 2013

Total Revenue $1,387,467
Total Expenses $1,375,724

Revenue & Expenses

(GuideStar Exchange,
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July 2014)

Fiscal Year Starting: October 1, 2012
Fiscal Year Ending: September 30, 2013

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Balance Sheet (IRS Form 990)

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Forms 990 Received from the IRS Additional Information
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Forms 990 Provided by the Nonprofit

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Financial Statements

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Annual Reports

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Leadership

(GuideStar Exchange,
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July 2014)

Ms. Cathy Valdez

Profile:

Extensive experience in project management; contract monitoring and oversight; program evaluation; customer services skills training and grant/proposal writing.  Over 22 years of experience in the non-profit sector working with economically disadvantaged and special populations.

Leadership Statement:

“We’re honored to assist veterans, seniors, children, and adults living with illness and disability,” said Project MEND Executive Director Cathy Valdez. “If someone needs medical equipment that is beyond their medical coverage and financial means, we want to help. The right piece of medical equipment can do so much to improve the quality of life for people with disabilities, but sometimes, because of gaps in funding and services, that equipment is kept out of the hands of those who need it most; people fall through the cracks. We at Project MEND see it as our job to lift them up, and help people improve their quality of life.”

Board Chair (GuideStar Exchange,
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July 2014)

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Board Co-Chair (GuideStar Exchange,
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July 2014)

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Board of Directors (GuideStar Exchange,
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July 2014)

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Board Leadership Practices (GuideStar Exchange,
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July 2014)
?

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

Board Orientation & Education ?
Why does this matter? Without clarity around their responsibilities and expectations, board members are not positioned to succeed. They may find themselves challenged to fulfill their governance responsibilities or frustrated by the expectations that the organization has set for them. BoardSource recommends that every new board member participate in a formal orientation process, and that all board members sign a pledge or agreement committing to their board service and to all of the responsibilities and expectations that come with service. Ideally, board members also should participate in a formal governance training program prior to serving on a board.

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?
Yes
CEO Oversight ?
Why does this matter? Oversight and management of the chief executive is one of the board’s most important legal responsibilities. The CEO or executive director is the board's single employee, and - just like any other employer/employee relationship - regular and written assessment is critical to ensuring that the chief executive and board are communicating openly about goals and performance. BoardSource recommends that boards conduct formal, written reviews of their chief executives on an annual basis, which should include an in-person discussion with the chief executive and distribution of the written evaluation to the full board.

Has the board conducted a formal, written assessment of the chief executive within the past year?
Yes
Ethics & Transparency ?
Why does this matter? A commitment to handling conflicts of interests is essential to creating an organizational culture of transparency. Boards should create and follow a policy for identifying and handling conflicts of interest, whether real or perceived. BoardSource recommends that organizations review the conflict-of-interest statement and require signed disclosures from all board members and senior staff on an annual basis.

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements within the past year?
Yes
Board Composition ?
Why does this matter? The best boards are composed of individuals who bring a variety of skills, perspectives, backgrounds, and resources to tackle the complex and strategic challenges confronting their organizations. BoardSource recommends that boards commit to diversity and inclusion by establishing written policies and practices, which include strategic and intentional recruitment of diverse board members, continual commitment to inclusivity, and equal access to board leadership opportunities.

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?
Yes
Board Performance ?
Why does this matter? Boards need to regularly assess their own performance. Doing so ensures that they are being intentional about how they govern their organization, which is a critical component of effective board leadership. BoardSource recommends that a board conduct a self-assessment of its performance a minimum of once every three years to ensure that it is staying on track with its roles and responsibilities.

Has the board conducted a formal, written self-assessment of its performance within the past three years?
Yes

Officers for Fiscal Year (IRS Form 990)

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Highest Paid Employees & Their Compensation (IRS Form 990)

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People information was last updated by the nonprofit in July 2014

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Programs

Program: Durable Medical Equipment Reuse (GuideStar Exchange,
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July 2014)

Budget:
$1,081,500
Category:
People/Families with of People with Disabilities
Population Served:
Disabled, General or Disability Unspecified
Aging/Elderly/Senior Citizens
Children and Youth (infants - 19 years.)

Program Description:

Durable Medical Equipment (DME) services - We receive donated, previously owned medical equipment from the community and various businesses, then refurbish, repair and sanitize these items and distribute them to low-income persons with disabilities.  

Program Long-Term Success:

Some of our long-term successes center around being able to eventually move into another facility that will provide us with more warehouse space in order to store a larger amount of DME for distribution.  This will in turn allow us to serve many more clients.  Another long-term success is focused on increasing our funding resources so that we may expand our services to other areas of South Texas, such as, Laredo; Brownsville; Coastal Bend region; and Gulf Coast Region.  Ideally, we would want to establish satellite offices in each of these communities so that DME can be donated from these communities and used in these communities.

Program Short-Term Success:

Project MEND's impact on the disabled community is measured by: (1) the client's improvement in their mobility and independence; (2) improvement in thier ability to care for themselves or to actiely assist in their own care; and (3) the cost savings to the individual and the community.

Program Success Monitored by:

The success of our services is monitored by the use of our Client Survey.  This form is given to each client and records (1) how the client heard about Project MEND; (2) whether the medical equipment and/or fitted mobility services they received will improve their mobility, independence or self-sufficiency; and (3) whether they were satisfied with the services provided.   Additionally, monthly program reports are generated each month and provided to the City of San Antonio, Bexar County and the University of Texas at Austin - Center for Disability Studies.  These reports included planned versus actual budget expenditures; number of clients served; number of DME items distributed; value of DME donated and brought into our inventory; and the value of DME items distributed to the community.

Program Success Examples:

In 2006, we served 973 clients and distributed 1811 DME items; In 2007, we served 1243 clients and distributed 2236 DME items; In 2008, we served 1410 clients and distributed 3102 DME items.

Program: Project MEND KIDS (GuideStar Exchange,
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July 2014)

Budget:
--
Category:
People/Families with of People with Disabilities
Population Served:
Children and Youth (infants - 19 years.)
None
None

Program Description:

The purpose of Project MEND KIDS is to support families who do not have access to the resources required to provide optimal care for their child. This program does not focus on any one particular cause of disability such as autism or cystic fibrosis, rather works to support any low-income family needing assistance for their child.

Program Long-Term Success:

Program Short-Term Success:

Program Success Monitored by:

Program Success Examples:

Program: Assistive Technology Financial Assistance (GuideStar Exchange,
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July 2014)

Budget:
--
Category:
People/Families with of People with Disabilities
Population Served:
Aging/Elderly/Senior Citizens
Children and Youth (infants - 19 years.)
Disabled, General or Disability Unspecified

Program Description:

Assistive Technology (AT) services - through this service we are able to provide financial assistance to low-income persons with disabilities for the purchase of specialized or fitted devices, such as, diabetic shoes, orthotics or prostheses; etc. and other types of assistive technologies.

Program Long-Term Success:

Program Short-Term Success:

Program Success Monitored by:

Program Success Examples:

Program: Project MEND Veteran Services (GuideStar Exchange,
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July 2014)

Budget:
--
Category:
Military & Veterans
Population Served:
Disabled, General or Disability Unspecified
None
None

Program Description:

Serving Those That Served by addressing the physical barriers of mobility and independence so veterans are better prepared to reintegrate into civilian life and participate in family and community activities.

Program Long-Term Success:

Program Short-Term Success:

In 2013, Project MEND served 210 Veterans and their family members, provided 201 pieces of reused medical equipment valued at $31,000 and provided $62,000 of financial assistance for specialized medical devices.

Program Success Monitored by:

Program Success Examples:

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Impact Summary from the Nonprofit

Outcomes of Project MEND programs include: (1) the improvement of our clients’ quality of life because they have been provided with the equipment and/or assistive technology needed to increase mobility, self-sufficiency, and personal comfort; (2) to ensure that low-income persons with disabilities are able to access durable medical equipment and assistive technology services from Project MEND; and (3) to ensure that donated medical equipment is refurbished, recycled, sanitized, repaired and put back to good use. In 2013, Project MEND served 1,217 clients and their families; provided 3,500 pieces of medical equipment - valued at nearly $500,000.
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