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Service of the Emergency Aid Resource Center for the Homeless I aka SEARCH Organization Name provided in the GuideStar Exchange* as of 08/23/2013: Service of the Emergency Aid Resource Center for the Homeless I aka SEARCH

Organization Name as listed in the IRS Business Master File as of 06/09/2014: SEARCH HOMELESS SERVICES

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AKA  SEARCH Homeless Services
Houston, TX
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GuideStar Summary

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&1002; Registered with IRS Legitimacy information is available
&1002; Financial Data Annual Revenue and Expense data reported
&1002; Mission Objectives Mission Statement is available
&1002; Impact Summary Impact Summary from the nonprofit is available
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Basic Organization Information

Service of the Emergency Aid Resource Center for the Homeless I aka SEARCH Organization Name provided in the GuideStar Exchange* as of 08/23/2013: Service of the Emergency Aid Resource Center for the Homeless I aka SEARCH

Organization Name as listed in the IRS Business Master File as of 06/09/2014: SEARCH HOMELESS SERVICES

* The GuideStar Exchange allows nonprofits to regularly update key information directly to GuideStar. It provides richer and broader information about their programs, impact, finances, people and more.
Also Known As: SEARCH Homeless Services
Physical Address: Houston, TX 77002 
EIN: 76-0260403
Web URL: www.searchhomeless.org 
NTEE Category: P Human Services
P85 Homeless Services/Centers
J Employment, Job Related
J22 Employment Training
S Community Improvement, Capacity Building
S21 Community Coalitions
Ruling Year: 1989 
How This Organization Is Funded: Houston Endowment - $300,000
The Brown Foundation - $100,000
Bank of America - $118,000


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Mission Statement

SEARCH Homeless Services was founded in 1989 by a group of concerned citizens and volunteers who responded to the growing number of men, women and children living on the streets of Houston. The original program offered meals, showers, laundry services and mail pick-up. Today, SEARCH is one of the leading institutions in greater Houston helping people move from the streets, into jobs, and safe, stable housing. In Fiscal Year 2013, SEARCH served 8,039 men, women and children in our community. Many of our clients require long-term support and a combination of housing, case management, mental and physical health care, all of which they can access through SEARCH and its partner agencies. Taking a client-centered approach, SEARCH professionals “meet people where they are.” Case managers are taught and implement evidence-based practices depending on the individual program and client needs. Non-confrontational counseling approaches demonstrate respect for the individual and attempt to increase awareness of behavior by helping clients think differently about their actions and consider what can be gained through change. SEARCH pursues a mission of providing hope, creating opportunity, and transforming lives.

Legitimacy Information

This organization is registered with the IRS.

This organization is not required to file an annual return with the IRS because it is a church.

Institutional funders should note that an organization’s inclusion on GuideStar.org does not satisfy IRS Rev. Proc. 2011-33 for identifying supporting organizations.

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Annual Revenue & Expenses

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August 2013)

Fiscal Year Starting: July 1, 2011
Fiscal Year Ending: June 30, 2012

Total Revenue $6,739,920
Total Expenses $6,582,931

Revenue & Expenses

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August 2013)

Fiscal Year Starting: July 1, 2011
Fiscal Year Ending: June 30, 2012

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Balance Sheet (IRS Form 990)

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Financial Statements

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Annual Reports

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Leadership

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August 2013)

Ms. Thao Costis

Profile:

Thao Costis is President and CEO of SEARCH Homeless Services, a leading Houston agency helping homeless people move off the streets, into jobs, and affordable housing. She has served in multiple roles at SEARCH over her 13-year tenure, focusing primarily on improving the agency's ability to help individuals experiencing homelessness and bringing awareness to the community problem. Prior to SEARCH, she served as the Director of the Homeless Services Coordinating Council at the Coalition for the Homeless of Houston/Harris County. In this role, she recruited and organized over 150 not-for-profit agencies to more effectively address the issues affecting homeless people. Thao has a bachelor's degree in accounting from the University of Texas and an MBA from University of Houston.

Board Chair (GuideStar Exchange,
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August 2013)

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Board Co-Chair

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Board Leadership Practices (GuideStar Exchange,
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August 2013)
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Board Orientation & Education ?
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Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?
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Has the board conducted a formal, written assessment of the chief executive within the past year?
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Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?
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Why does this matter? Boards need to regularly assess their own performance. Doing so ensures that they are being intentional about how they govern their organization, which is a critical component of effective board leadership. BoardSource recommends that a board conduct a self-assessment of its performance a minimum of once every three years to ensure that it is staying on track with its roles and responsibilities.

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Officers for Fiscal Year (IRS Form 990)

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Highest Paid Employees & Their Compensation (IRS Form 990)

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People information was last updated by the nonprofit in August 2013

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Programs

Program: ENGAGE (GuideStar Exchange,
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August 2013)

Budget:
$805,735
Category:
None
Population Served:
Homeless
None
None

Program Description:

The Resource Center provides day shelter, including meals, shower, laundry, mailing address, clothing, information/referral, and case management to approximately 125 homeless people daily. These services serve as the first point of entry into more transformative services.

Program Long-Term Success:

Program Short-Term Success:

In Fiscal Year 2012, 6,332 men, women and their families received hot meals, showers, laundry services, sack lunches, and information and referral.

Program Success Monitored by:

Using the Continuous Quality Improvement (CQI) process, each SEARCH program is evaluated on its ability to meet goals established at the beginning of that fiscal year. Goals are set annually and monitored monthly, then quarterly.  Program managers, supervisors, and teams candidly review each goal and make recommendations and adjustments accordingly. One of SEARCH’s five agency-wide values is that we are “a learning organization.”   Our staff set high goals aimed at increasing program effectiveness while ensuring that we provide a substantial contribution to helping people attain and/or remain in housing and increase their income and resources.

Program Success Examples:

: 8,762 unique individuals were seen by Engagement Services through both the Resource Center and Mobile Outreach 51% (204/403) of clients referred by Mobile Outreach visited the Resource Center 37% (2840/7677) of clients who came into the Resource Center were connected with Case Management and linked to mainstream benefits 42% (3224/7667) of Resource Center clients will be referred to employment services

Program: STABILIZE (GuideStar Exchange,
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August 2013)

Budget:
$795,909
Category:
None
Population Served:
Homeless
None
None

Program Description:

Focused on helping people become motivated to transition from the streets into housing and health services, this program offers intensive case management for three to six months. The Mobile Outreach team travels through Houston, providing on-the-spot assessment, assistance, intervention, and referrals to over 1200 individuals living on the streets each year. Clinicians and other specialized teams work with the chronically homeless and those with serious mental illness to obtain necessary support to exit homelessness. A Disability Specialist helps individuals who have chronic disabling physical or mental conditions to obtain financial assistance as a means to better support themselves.

Program Long-Term Success:

Program Short-Term Success:

In Fiscal Year 2012, 512 individuals received intense one-on-one case management, referrals to mental health services and help accessing important social security benefits.

Program Success Monitored by:

Using the Continuous Quality Improvement (CQI) process, each SEARCH program is evaluated on its ability to meet goals established at the beginning of that fiscal year. Goals are set annually and monitored monthly, then quarterly.  Program managers, supervisors, and teams candidly review each goal and make recommendations and adjustments accordingly. One of SEARCH’s five agency-wide values is that we are “a learning organization.”   Our staff set high goals aimed at increasing program effectiveness while ensuring that we provide a substantial contribution to helping people attain and/or remain in housing and increase their income and resources.

Program Success Examples:

3,749 individuals received information and referrals to access shelter, medical and dental care, and other critical resources.  Of this number, 1,327 individuals benefitted from more stabilizing case management support across all Stabilization programs. 146 individuals received case management through PATH (goal was 190) of which 81% (118/146) were connected with mental health services. 74 individuals received case management through the Chronics program (goal was 72) of which 99% (73/74) were connected with mental health services and 70%  (52/74)were placed in permanent housing 68 individuals received case management through the Jail In-Reach program of which 91% (62/68) were placed in permanent housing

Program: EDUCATE (GuideStar Exchange,
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August 2013)

Budget:
$572,751
Category:
None
Population Served:
Homeless
Infants/Babies (under age 5)
Children and Youth (infants - 19 years.)

Program Description:

SEARCH's House of Tiny Treasures (HTT) provides developmentally focused early childhood education services to homeless children while parents attend classes and begin working. HTT is Houston's most recognized therapeutic childcare center dedicated to providing homeless children essential developmental opportunities. Meals, education, and intensive therapy fulfill the students' needs and ability to be ready for kindergarten.

Program Long-Term Success:

According to the HighScope Perry Preschool Study (2005), adults at age 40 who had preschool education had higher earnings, were more likely to hold a job, committed fewer crimes, and were more likely to have graduated from high school than adults who did not have a preschool education.  HTT addresses this challenge by utilizing research proven teaching and therapy methods and curriculum to improve the physical, cognitive, emotional and academic potential of children experiencing homelessness.  In doing so HTT helps break inter-generational ties to poverty, prevent delinquency and incarceration, and curb the high school drop-out rate.  By offering parents a safe, stable and healthy academic setting for their children, they are able to simultaneously and successfully improve their own education and opportunities for employment.  HTT’s program model and emphasis on parental participation increases each student’s readiness to enter kindergarten and ultimately breaks the cycle of homelessness.

Program Short-Term Success:

In Fiscal Year 2012, 52 children attended SEARCH's House of Tiny Treasures.

Program Success Monitored by:

Using the Continuous Quality Improvement (CQI) process, each SEARCH program is evaluated on its ability to meet goals established at the beginning of that fiscal year. Goals are set annually and monitored monthly, then quarterly.  Program managers, supervisors, and teams candidly review each goal and make recommendations and adjustments accordingly. One of SEARCH’s five agency-wide values is that we are “a learning organization.”   Our staff set high goals aimed at increasing program effectiveness while ensuring that we provide a substantial contribution to helping people attain and/or remain in housing and increase their income and resources.

Program Success Examples:

Twaunette found SEARCH after leaving jail in 2009.  While incarcerated, Twaunette decided that she had to turn her life around – she needed housing, a GED and some short-term support.  In August of 2009, Twaunette enrolled in SEARCH’s Adult Learning Center GED program and by June of 2010, she had earned her GED. She also successfully deals with a serious mental illness.  Twaunette currently maintains permanent housing with the support of SEARCH's Scattered Site Housing program and is enrolled in her third semester at Houston Community College.  Twaunette is studying to become a Licensed Chemical Dependency Counselor (LCDC) and plans to transfer to Texas Southern University and ultimately reenter the workforce.  At TSU, she plans to obtain a Bachelor’s of Social Work and eventually work towards a Master’s Degree at the University of Houston.    ·         72 unduplicated clients (children) served (goal was 60) ·         96% of children will have a medical home (goal was 95%) ·         95% of children identified as requiring speech, art, or play therapy that remain in the program for six months or longer show improvement (goal was 90%) ·         77% of children leaving the program as a result of a positive termination (entering public school or mainstream childcare program and functioning at appropriate education and social level) (goal was 60%) ·         14% of the children remain in the program for 12 months (goal was 50%) ·         99% of participants connect with mainstream services (TANF, SCHIP, Gold Card, etc.)(goal was 95%) ·         94% of households are working, seeking employment, in training for employment, or going to school     (goal was 95%) ·         54% of families will obtain housing (goal was 30%) ·         86% of families will receive a quarterly home visit (goal was 60%)

Program: EMPLOY (GuideStar Exchange,
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August 2013)

Budget:
$653,754
Category:
None
Population Served:
Homeless
Military/Veterans
None

Program Description:

Employment Services offer job readiness, skills training, and employment placement assistance to over 500 individuals each year. Long-term employment is the objective for all clients to achieve.

Program Long-Term Success:

Program Short-Term Success:

In Fiscal Year 2012, 573 men and women increased their income through work and benefits. They were employed as truck drivers, construction workers, cashiers and culinary assistants. Persons with disabilities obtained financial benefits toward supporting a more stable life.

Program Success Monitored by:

Using the Continuous Quality Improvement (CQI) process, each SEARCH program is evaluated on its ability to meet goals established at the beginning of that fiscal year. Goals are set annually and monitored monthly, then quarterly.  Program managers, supervisors, and teams candidly review each goal and make recommendations and adjustments accordingly. One of SEARCH’s five agency-wide values is that we are “a learning organization.”   Our staff set high goals aimed at increasing program effectiveness while ensuring that we provide a substantial contribution to helping people attain and/or remain in housing and increase their income and resources.

Program Success Examples:

Just days after Earl was released from Texas State prison, he arrived at SEARCH.  That same day, he enrolled in our services and started working for one of our partners who is a felon-friendly employer.  Earl immediately stood out as an exceptional employee.  He worked well within the culture of his new job and impressed his new employer.  His hard work motivated his boss to offer him permanent employment despite his recent felony.   Through his good work ethic and positive attitude, Earl pursued additional opportunities through SEARCH’s Employment Services.  Today, Earl is training to install commercial furniture.  Because Earl is working so closely and successfully with his case manager, SEARCH agreed to pay for the tools he needed to advance his position. Thanks to SEARCH, Earl was able to expedite his return to stable employment.

Program: HOUSE (GuideStar Exchange,
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August 2013)

Budget:
$793,966
Category:
None
Population Served:
Homeless
None
None

Program Description:

SEARCH partners with housing providers including New Hope Housing, Housing Corporation, Harris County and others to co-locate our case managers at residential sites to work with formerly homeless individuals who need continuing support to ensure their long-term housing and health stability. Individuals mainstream back to their communities and develop new support networks.

Program Long-Term Success:

Program Short-Term Success:

In Fiscal Year 2012, 701 men and women living in offsite supportive housing communities, attended life skills classes and resident community socials, received health management, guidance, and other support to ensure their long term stability.

Program Success Monitored by:

Using the Continuous Quality Improvement (CQI) process, each SEARCH program is evaluated on its ability to meet goals established at the beginning of that fiscal year. Goals are set annually and monitored monthly, then quarterly.  Program managers, supervisors, and teams candidly review each goal and make recommendations and adjustments accordingly. One of SEARCH’s five agency-wide values is that we are “a learning organization.”   Our staff set high goals aimed at increasing program effectiveness while ensuring that we provide a substantial contribution to helping people attain and/or remain in housing and increase their income and resources.

Program Success Examples:

709 individuals rebuilt their lives within supportive housing communities.  98% of the individuals in scattered-site housing remained housed for greater than 12 months  78%  of the clients through the Partners housing program remained housed for greater than 6 months 66% of the clients in the Homeless Housing and Services Program sought and heath and mainstream benefits
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Impact Summary from the Nonprofit

On any given day in our community (Houston, Harris & Ft. Bend Counties) there are 6,439 men, women and children living on the streets, in shelters or in temporary housing. SEARCH Homeless Services offers services that go beyond meeting basic needs, we are one of the leading institutions in greater Houston helping people move from the streets, into jobs, and safe, stable housing. In Fiscal Year 2013, SEARCH served 8,039 men, women and children experiencing homelessness. The following is a summary of our community impact in FY2012: 6,332 men, women and their families accessed basic services through our Resource Center. 512 individuals received intense one-on-one case management and referrals to stabilization services. 52 children were prepared for kindergarten at our House of Tiny Treasures School. 573 men and women increased their income through work and benefits. 701 men and women connected with appropriate, affordable housing.
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