Basic Organization Information
Ambulatory Surgery Access Coalition dba Operation Access
- Also Known As:
-
Operation Access
- Physical Address:
-
San Francisco, CA
94104
- EIN:
-
94-3180356
- Web URL:
-
www.operationaccess.org
- NTEE Category:
-
E Health—General & Rehabilitative
-
E21 Community Health Systems
-
G Disease, Disorders, Medical Disciplines
-
G9B Surgery
-
P Human Services
-
P01 Alliance/Advocacy Organizations
- Year Founded:
-
1993
- Ruling Year:
-
1993
- How This Organization Is Funded:
-
John Muir/Mt. Diablo Community Health Fund - $310,000
-
Kaiser Permanente - Northern California Community Benefits - $300,000
-
Sutter Health - $120,000
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Mission Statement
Operation Access mobilizes a network of medical volunteers, hospitals, and referring community clinics to provide low-income, uninsured people access to donated outpatient surgeries and specialty care that improve their health, ability to work and quality of life.
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Impact Statement from Nonprofit
Continued
economic challenges during 2010 resulted in an increased demand for OA
services. We processed 2100 referrals
(+31% more than 2009) and arranged for 1390 surgical and specialty services (+18%) to be provided to underserved individuals who might
not otherwise have received care.
2010 patient survey results:
96% reported their experience with OA as “good to excellent”; 93% had an
improved quality of life; 92% had relief from symptoms and pain; 91% had
improved health; 82% had improved mobility; and, 81% had improved ability
to work.
2010 volunteer survey results:
97% of the respondents reported
overall satisfaction with Operation Access as "good to
excellent" and 95% said that they would probably or definitely be
volunteering with OA in one year.
OA provides a valuable service to 90 Bay Area community clinics that have a dependable referral resource
for their patients who need surgical and specialty care.
In 2010, OA generated an ROI of 10:1 ($12 million in donated medical care provided vs. budget of $1.2 million)
In July, 2011, Operation Access received the inaugural Health Care Heroes Award for Community Impact by an Organization from the San Francisco Business Times in recognition of our contribution to the well-being of the underserved in the Bay Area.
Revenue and Expenses
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Financial Statements
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Chief Executive
Mr. Ben Aune
Term:
Since
Nov
2005
Chief Executive Profile:
Mr.
Aune is responsible for the overall management of Operation Access and oversees
program administration and planning, fundraising and community outreach, Board
relations, financial management and budgeting, human resource management,
advocacy, marketing and communications. Prior to OA, Mr. Aune was Executive
Vice President of the Benedictine Health System. Other executive positions in
health include: President and CEO of InterHealth, Corporate Director of Health
Systems for Honeywell, and Executive Director of the Governor’s Council on
Health Promotion and Wellness for the state of Minnesota. Ben is also an inaugural member
of the Advisory Council for Operation Giving Back, the surgical volunteerism
initiative of the American
College of Surgeons. He
has a Bachelor’s degree from Luther College, Decorah, IA; a Master of Arts degree from the College of Education
and Human Development, University of Minnesota; and a Master of Arts degree from Yale University
Divinity School.
CEO/Executive Director Statement:
OA is a unique and inspirational non-profit health organization dedicated to
improving access to surgical care for low-income, uninsured people. Our work
not only provides a valued referral resource for community clinic patients
needing specialty procedures and/or surgery, it also strengthens the safety
net, promotes a culture of local medical volunteerism, and improves the
health, ability to work and quality of life for the patients we serve. It
has been said that “the capacity to care gives life its greatest meaning” and
OA provides that opportunity for me every day. The challenges are great indeed,
but so is the satisfaction that comes with positive results. OA is making a
difference in the lives of many, and I am honored to involved in charting our
course forward into a difficult yet fantastic future.
Officers for Fiscal Year
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Highest Paid Employees & Their Compensation
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Program:
Donated surgeries and specialty care in the Bay Area
- Budget:
-
$1,270,000
- Category:
-
Health Care
- Population Served:
-
Poor/Economically Disadvantaged, Indigent, General
-
Ethnic/Racial Minorities -- General
Program Description:
Operation Access (OA) is the hub of the integrated health care network that
provides donated surgical and specialty care free of charge to eligible
patients in six SF Bay Area counties: Alameda,
Contra Costa, Marin, San Francisco, San Mateo and Sonoma. Patients are referred to OA by 89 community clinics and cared for by over 1000 medical
volunteers working in 33 hospitals and medical centers.
To qualify
for services, a patient must be uninsured and unable to obtain job-based or
publicly-sponsored coverage; earn less than 250% of the Federal Poverty Level
($55,125 annually for a family of four; 2010 CMMS guidelines); have less than
$5,000 in savings; and need outpatient surgery or specialty care as determined
by the referring community clinic physician.
OA promotes
local medical volunteerism by providing rewarding opportunities for medical professionals to donate their skills to change lives in their
own communities.
Program Long-Term Success:
OA is observing its 18th year of providing access to specialty care for the underserved in the Bay Area. In this time, we have helped 6,800 people. The value of the care provided by our affiliated hospitals and medical volunteers is approximately $47 million.
Program Short-Term Success:
In 2010 OA engaged over 1000 medical volunteers affiliated with 33 hospitals and medical centers to provide 1,390 surgeries and specialty care services to
low-income, uninsured people who could not otherwise afford the care
they needed.
Program Success Monitored by:
Program Success Examples:
Program:
Operation Access Institute (OAI)
- Budget:
-
$115,000
- Category:
-
Philanthropy, Voluntarism & Grantmaking
- Population Served:
-
Poor/Economically Disadvantaged, Indigent, General
Program Description:
The OA Institute was established to advance medical
volunteerism and strengthen the U.S.
health care safety net. The strategic intent of the Institute is twofold: to
provide technical assistance to medical volunteerism start-ups and to develop
new strategies to integrate medical volunteerism with other approaches that
will improve access to care for underserved populations, reduce disparities, and strengthen the health care safety
net.
Program Long-Term Success:
Program Short-Term Success:
Program Success Monitored by:
Program Success Examples:
Funding Needs
Funding
primarily supports OA staff salaries and benefits and associated office
expenses. Staff is responsible for
developing and maintaining the hospital network, recruitment/retention of
medical volunteers, culturally competent case management, training and support
for community clinics and physician office staff, and evaluation and
program improvement activities.
Volunteer Needs
Our principal volunteer needs are for physicians in high demand specialties, including, general surgery, ENT, gastroenterology, orthopedics and gynecology. In the Kaiser Permanente environment, all team members volunteer so we recruit nursing, technical and administrative staff who are needed to support scheduled Saturday morning sessions where anywhere from 5-30 patients are cared for.
Request for In-Kind Contributions