Human Services

FAMILY CENTERS INC

  • GREENWICH, CT
  • www.familycenters.org

Mission Statement

Empowering Children, Adults, Families and Communities to Realize Their Potential.

Main Programs

  1. Care to Care
  2. Early Care and Education
  3. Greenwich Head Start Preschool
  4. Homework Club
  5. Nurturing Families Network
  6. School Based Health Centers
  7. Young Parents Program
  8. Center for HOPE
  9. Counseling & Mental Health Program
  10. The Den for Grieving Kids
  11. Focus on K.I.D.S.
  12. Intensive Family Preservation
  13. Parenting Education Program
  14. Stamford CARES
  15. WorkLife Solutions
  16. Community and Supportive Services
  17. Family Self Sufficiency Program
  18. Friendly Connections
  19. Housing Resource Program
  20. Literacy Volunteers
  21. Reaching Independence Through Employment (RITE)
  22. Senior Health Insurance Counseling Program
  23. Family Centers Health Care
Service Areas

Self-reported

Connecticut

Family Centers serves more than 25,500 families, children and adults living in lower Fairfield County, CT. Family Centers' primary service areas include Greenwich, Stamford, Darien and New Canaan, CT.

ruling year

1955

President & CEO

Self-reported

Robert Arnold

Executive Vice President and COO

Self-reported

Carole Elias

Keywords

Self-reported

Health, Education and Human Service Programs

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EIN

06-0646656

 Number

1844846687

Contact

Cause Area (NTEE Code)

Human Service Organizations (P20)

Mental Health Treatment (F30)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

Care to Care

Care to Care works to provide health services to licensed child care and early learning centers in Stamford. The program is staffed by a Nurse Consultant and is designed to enhance the quality of licensed child care facilities by meeting the requirements of the State of Connecticut Department of Public Health Statutes and Regulations.

Services include CPR, First Aid, Medication and Epi-pen administration training (developed by Yale University School of Nursing), assessing school forms, safety, medication forms review, and other necessary reviews as required by statute. All services are designed to be affordable and are tailored to the unique needs of each provider.

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Program 2

Early Care and Education

Family Centers' Early Care and Education program is accredited by the National Association for the Education of Young Children (NAEYC). Accreditation by NAEYC is widely recognized as a distinction of the highest quality early care and education programs. Only eight percent of the nation's preschools earn NAEYC's stamp of approval. Family Centers' Early Care and Education program is one of two full day-full year program in Greenwich that maintains NAEYC accreditation.

All of our centers utilize Teaching Strategies Gold, a respected online assessment system, to track the growth and progress of our students. The objectives are aligned with the State of Connecticut's Early Learning Development Standards (ELDS). Lesson plans and individualized goals for each child are determined jointly with parents and teachers based on observations and assessments conducted in the classroom. Development benchmarks for each age group are also considered. Family Centers' curriculum is multi-sensory in approach and emphasizes discovery, cooperation and communication.

Category

Education

Population(s) Served

Children and Youth (infants - 19 years.)

Budget

Program 3

Greenwich Head Start Preschool

Family Centers' Greenwich Head Start program provides preschool services to income-eligible families living in Greenwich with three- and four-year-old children. The curriculum-based program teaches children to understand letters, numbers and how to interact in a classroom setting.

Teachers also work on speech development and helps children of immigrant families learn English. An emphasis is also placed on parent involvement to encourage and support children's educational and social development.

In order to enroll their children in the program, families must meet income guidelines set forth by the Federal Government.

Category

Education

Population(s) Served

Children and Youth (infants - 19 years.)

Budget

Program 4

Homework Club

Family Centers and the Darien Board of Education partner to provide the Middlesex Middle School Homework Club, which operates after school Monday through Thursday during the academic school year. Since 1999, the Homework Club has provided students with a quiet, structured place where they can organize, prioritize and complete their homework assignments.

Category

Population(s) Served

Children Only (5 - 14 years)

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Program 5

Nurturing Families Network

The Nurturing Families Network (NFN) helps first-time parents manage the challenges of parenthood by providing a system of continuous care designed to promote positive parenting through telephone support, parenting groups as well as home visiting for eligible parents. NFN staff work in partnership with parents to enhance their strengths, provide education and create community connections. Participation in the program is free and voluntary for all families.

The Connecticut Children’s Trust Fund sponsors the Nurturing Families Network of family support programs existing in all birthing hospitals in Connecticut.

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Program 6

School Based Health Centers

School Based Health Centers (SBHC) are free-standing medical centers located in six high and middle schools in Stamford and Kids in Crisis in Greenwich.

Staffed by licensed nurse practitioners, clinical social workers, dental professionals and a health educator, SBHC provide on-site confidential physical, dental and mental health services to students enrolled in Stamford Public Schools.

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Program 7

Young Parents Program

The Young Parents Program supports pregnant teens and young mothers as they transition into their roles as parents. In addition to providing prenatal/parenting education and support, YPP clinicians help young parents further their educational and vocation goals.

Groups meet weekly in several Stamford schools. Home visits are also available.

To qualify for the YPP, teen mothers must live in Stamford and be enrolled in school.

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Program 8

Center for HOPE

For more than 30 years, the Center for HOPE has been one of the area's most respected and trusted resources for bereavement and critical illness support. The Center for HOPE provides comprehensive services for adults and children living with an illness, grieving a loss or coping with a life-altering circumstance. All counseling, support and education services are facilitated by specially-trained professionals in an atmosphere of hope and renewal.

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Program 9

Counseling & Mental Health Program

Family Centers’ Counseling and Mental Health Services help individuals, groups, couples and families resolve a wide range of personal, relationship and mental health issues. As part of the counseling program, our Wellness & Prevention services offer an array of workshops and support groups on health and mental health as well as parenting.

We also offer crisis debriefing through our trained Trauma Response Team. Our team of clinicians can also work with your group or organization to arrange a customized presentation.

All services are facilitated by trained mental health professionals and are provided in our licensed and accredited centers located in Greenwich, Stamford and Darien. Day and evening hours are available.

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Program 10

The Den for Grieving Kids

The Den For Grieving Kids provides a safe, caring place for children, teens and families to explore their feelings about the loss of a parent, sibling or other family member and begin the journey toward healing. Children and their families participate in groups led by professionals and trained volunteer facilitators.

The Den also offers support groups at area elementary, middle and high schools. The Den's focus is on supporting children and families and if necessary, our staff may refer family members for individual or group therapy at the Center for HOPE or within Family Centers' Counseling and Mental Health Program. Our professionals also provide trauma response services for community groups, schools or businesses.

The Den is a comprehensive bereavement resource center that does not charge a fee for participating individuals and families, and relies on over 50 volunteers and numerous charitable contributions to cover its operating budget. Our volunteers and donors help make The Den an important community of belonging, and we actively engage their support for its ongoing success.

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Program 11

Focus on K.I.D.S.

Focus on K.I.D.S teaches high conflict divorcing or divorced parents how to interact in ways that focus on the needs of their kids to create a more peaceful atmosphere that helps parents and children better manage this critical event in their lives. The acronym “K.I.D.S.” stands for Knowledge, Insight, Decisions and Solutions.

Through a series of personalized sessions, a divorcing couple meets together with a trained parent counselor to learn specific communication and problem solving techniques that improves their co-parenting skills, reduces parental conflict and positively addresses their children's specific needs.

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Program 12

Intensive Family Preservation

Through counseling and support, the Intensive Family Preservation Program helps families resolve conflicts and improve parenting skills when there is an imminent risk children being removed from the home due to instances of child abuse or neglect.

The Intensive Family Preservation Program is a 12-week program in which clinicians provide families with therapeutic and case management services for up to five hours each week. Family Centers partners with Family and Children's Agency of Norwalk to provide the program's services. The Intensive Family Preservation is a referral-based initiative funded by Connecticut Department of Children and Families.

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Program 13

Parenting Education Program

Mandated by Connecticut Superior Court, the Parenting Education Program (PEP) helps divorcing parents foster positive parenting following a divorce. Family Centers helps parents understand the challenges children face when the landscape of their family changes.

Through expert counseling, parents learn how they can help their children adjust to parent separation, provide cooperative parenting, conflict resolution and dispute management, visitation guidelines and stress reducing techniques.

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Program 14

Stamford CARES

Stamford CARES (Coalition for AIDS Resources, Education and Services) offers by direct service or through its community partners, access to health and support services to children, adolescents, adults and families living with HIV/AIDS in the Stamford region. Chief among these services is the provision of Medical Case Management, Early Intervention Services and Mental Health Counseling, where Stamford CARES staff members directly address barriers and disparities so that all people living with HIV/AIDS have access to life-saving medical care and long-term maintenance in care.

Stamford CARES is staffed by Medical Case Managers, Early Intervention Specialists, Licensed Clinical Social Workers and support teams who understand the challenges and difficulties unique to those living with HIV/AIDS and their families. Staff provide medical and substance abuse systems navigation, entitlement assistance, counseling, housing coordination and emergency financial assistance to those newly diagnosed with HIV/AIDS or long-term survivors.

The program’s primary goal is to ensure that those living with HIV/AIDS have access to and remain in medical care. For more information or to make a referral, call (203) 977-4848.

Free, confidential, rapid (same day results) HIV testing is also available at various locations throughout the Stamford community courtesy of the Stamford Health Department HIV Prevention Program.

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Program 15

WorkLife Solutions

WorkLife Solutions Employee Assistance Program (EAP) and Work-Life Services give employees confidential, 24-hour daily access to behavioral health professionals and community resources that help employees take care of their personal concerns so that they can reduce stress and focus on their work.

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Program 16

Community and Supportive Services

Operated in collaboration with Charter Oak Communities (the Stamford Housing Authority), Community and Supportive Services Program is designed to strengthen Stamford’s public housing communities by empowering residents to become active members and leaders within their communities and beyond. Through counseling, case management services, referrals to community agencies, community building, socialization and general support, the program helps families living in public housing achieve greater self-sufficiency and independence.

Our Resident Service Coordinators are onsite at Stamford public housing communities five days a week at public to help residents develop plans and take the necessary steps to reach their goals. By focusing on individual strengths and addressing personal and family needs, Resident Service Coordinators also work to utilize appropriate educational and vocational services to help residents obtain employment or improve their economic self sufficiency. For residents who are homebound, Resident Service Coordinators help to create support systems necessary in order to improve quality of life and ultimately maintain their independence.

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Program 17

Family Self Sufficiency Program

The Family Self Sufficiency Program provides residents of the Greenwich Housing Authority or Charter Oak Communities the tools they need to attain economic self sufficiency. The program offers individualized support including vocational counseling, goal planning, job and life skills training and family counseling aimed at helping participants become economically independent.

We work with partner agencies in the area to identify potential employment, education, homeownership, childcare, transportation and self-improvement opportunities for participating families. Free computer training courses are also offered.

To further encourage self-sufficiency and financial development, the Greenwich Housing Authority and Charter Oak Communities have both established special escrow savings accounts for the program’s participants. Rather experiencing a rent increase as their income improves, participants are eligible to contribute the escrow account. All funds saved into these accounts are available to residents for any self-sufficiency related expenses at the conclusion of the five-year program.

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Program 18

Friendly Connections

Friendly Connections is an innovative service for aging adults. Friendly Connections offers a variety of in-person and telephone-based services designed for the aging population. Friendly Connections is a great way for homebound and aging adults to continue to socialize, stimulate educational interests and stay connected with the community.

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Program 19

Housing Resource Program

Family Centers' Housing Resource Program locates and places clients living with long-term mental illness in safe, stable and affordable housing in lower Fairfield County. Program staff provides an array of supportive services necessary to maintain community living and prevent psychiatric hospitalizations.

In addition to providing housing, the program also assists clients gain community and government entitlements, and helps set up and furnish apartments.

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Program 20

Literacy Volunteers

Literacy Volunteers at Family Centers believes that access to education is critical to becoming economically self sufficient and independent. Proficiency in reading, writing and communication is essential to further advancement both personally and professionally.

Our students acquire the skills and knowledge necessary to achieve personal and occupational goals. With the help of our dedicated volunteer tutors, Literacy Volunteers at Family Centers offers free English language instruction and basic literacy programs for adults and families. Through our partnerships with other community organizations, we are able to provide small group settings throughout the Greenwich and Stamford communities

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Program 21

Reaching Independence Through Employment (RITE)

Reaching Independence Through Employment (RITE) helps individuals and families attain a greater sense of self-sufficiency through counseling, goal planning, job-skills training, life skills and family support.

RITE coordinators provide free weekly vocational support clubs focusing on resume writing and defined job search skills.

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Program 22

Senior Health Insurance Counseling Program

Trained volunteers assist Greenwich residents eligible for Medicare Insurance to choose a supplemental insurance plan for Medicare (Medigap Insurance) and a Part D Prescription plan. Counselors can also provide some guidance on long term care insurance.

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Program 23

Family Centers Health Care

Family Centers Health Care is a Federally Qualified Health Clinic providing primary healthcare services to children and adults living in Greenwich Public Housing units, Section 8 housing and the surrounding neighborhoods. Dental and mental health services are also offered.

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Charting Impact

Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

  1. What is the organization aiming to accomplish?
    According to Family Centers' 2014-2016 Strategic Directions, the agency's six goals are:

    Goal 1: Develop, deliver and maintain a cost efficient and effective range of human service, health and education programs across all stages of life through defined Centers of Excellence*
    Goal 2: Maintain, attract and engage a strong and diverse Board comprised of community leaders, and volunteers committed to the execution of Family Centers' mission
    Goal 3: Recruit, retain and develop a customer service-orientated workforce that embraces Family Centers' core values.
    Goal 4: Pursue a balanced and diversified funding mix for Family Centers
    Goal 5: Direct and support FCITC (Fairfield County Information Technology Collaborative) to optimize the use of technology across the collaborative
    Goal 6: Marshal internal and external resources to effectively communicate Family Centers' brand
  2. What are the organization's key strategies for making this happen?
    Family Centers' 2014-2016 Strategic Directions clearly outlines objectives and strategies to accomplish the goals listed above. Family Centers is willing to share these goals upon request.
  3. What are the organization's capabilities for doing this?
    Refer to Strategic Directions
  4. How will they know if they are making progress?
    Refer to Strategic Directions
  5. What have and haven't they accomplished so far?
    Refer to Strategic Directions
Service Areas

Self-reported

Connecticut

Family Centers serves more than 25,500 families, children and adults living in lower Fairfield County, CT. Family Centers' primary service areas include Greenwich, Stamford, Darien and New Canaan, CT.

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

FAMILY CENTERS INC
Fiscal year: Jul 01-Jun 30
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

FAMILY CENTERS INC

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2015, 2014 and 2013
  • Board Chair and Board Members
  • Access to the GuideStar Community
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President & CEO

Robert Arnold

Executive Vice President and COO

Carole Elias

Governance

BOARD CHAIR

Thomas Ashforth Ashforth

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization

Yes

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?