Spokane Hearing Oral Program of Excellence (HOPE)
Building Bright Futures for Children with Hearing Loss
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Birth - 3 in-home
Through the Spokane Regional Health District, HOPE’s certified Teacher of the Deaf/Hard of Hearing proudly serves infants who are deaf or hard of hearing starting at the time of diagnosis, and their families, in the natural environment of their homes to provide hands-on, practical strategies to develop early listening and spoken language skills, while supporting the families with pertinent age-appropriate information.
Management of the child’s hearing assistive technology is taught to ensure the devices are working properly. Children can’t afford to miss out on developing their listening brain.
Parent/Toddler Program
Toddlers participate, along with a parent/caregiver, in structured play activities under the guidance of a certified Teacher of the Deaf/Hard of Hearing/Listening and Spoken Language Specialist and a Speech-Language Pathologist. HOPE’s Toddler Group is focused on nurturing caring and collaborative partnerships with parents that facilitate spoken language development. Activities are designed to promote listening and speaking strategies that can be carried over into the home and practiced through daily life activities.
Preschool Program
We serve preschoolers, 3 to 6 years who attend either our morning or afternoon preschool classes offered four days per week. Preschool students receive instruction from a certified Teacher of the Deaf, who has received specific training in working with children with cochlear implants, hearing aids, as well as being highly experienced in the management of hearing aids and FM systems. Students also receive daily individual speech-language therapy services. Small group language intensive instruction is designed to prepare children for a successful transition to their neighborhood school.
Outreach Mainstream Services
HOPE has been a proud partner of the Washington Center for Deaf and Hard of Hearing Youth (CDHY) since 2011 and has collaborated with this state agency in delivering critical inclusion services to students from birth to twenty-one years of age and who are placed in their neighborhood schools primarily throughout Eastern and Central Washington. Support services are available from HOPE School in English and Spanish.
Where we work
Awards
AGORA Award for business excellence/small nonprofit 2013
Greater Spokane Incorporated
Affiliations & memberships
United Way Member Agency 2011
External reviews
Photos
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Spokane Hearing Oral Program of Excellence (HOPE)
Board of directorsas of 02/22/2022
Art Dorval
Retired, Avista Corporation
Term: 2020 - 2023
Jan Krogh
RiverBank
Term: 2018 - 2021
CINDY BISHOP
NURSE/PROVIDENCE MEDICAL CENTER
MARK VANDAM
WASHINGTON STATE UNIVERSITY ELSON S. FLOYED COLLEGE OF MEDICINE
WILLIAM SCHMITT, MD
SURGICAL SPECIALISTS OF SPOKANE
MALYN MALQUIST
RETIRED CFO AVISTA
STEPHANIE ADEN
E.D. AIA SPOKANE
JOHN DRAKE
ASST U.S. ATTORNEY
LAURA FRANK
ENGINEER, KAISER ALUMINUM
RYAN GRANT
ELEM TEACHER, MICHAEL ANDERSON ELEM SCHOOL
JENNIFER KALISVAART, MD
SPOKANE PEDIATRICS
JONATHAN ZIEGLER, AuD
AUDIOLOGIST, COLUMBIA SURGICAL SPECIALISTS
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes