Public, Society Benefit

San Diego Futures Foundation

  • San Diego, CA
  • www.sdfutures.org

Mission Statement

Our mission at San Diego Futures Foundation is to improve lives in San Diego County by making information technology available to underserved populations by providing technology equipment, training, support, IT outsourcing, and digital media services to nonprofit organizations, disadvantaged small businesses, low-income households, people with disabilities, and seniors. SDFF is working hard to bridge the digital divide in our community.

Main Programs

  1. SDFF E-Waste Recycling & Salvage
  2. Digital Media Services
  3. Basic and Intermediate Digital Literacy
  4. Youth IT Technician Pathway
  5. Senior Tech Ambassador Program
  6. Computer Refurbishing Program
  7. IT Services
Service Areas

Self-reported

California

SDFF is presently focused on providing services to residents and nonprofit agencies in the County of San Diego and is investigating opportunities to provide similar services in other parts of California.

ruling year

2005

Principal Officer since 2012

Self-reported

Mr. Gary Knight

Keywords

Self-reported

SDFF, San Diego Futures Foundation, computer training, broadband, computer literacy, electronics recycling

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EIN

33-0883460

 Number

3407396247

Contact

Cause Area (NTEE Code)

Telephone, Telegraph and Telecommunication Services (W50)

Educational Services and Schools - Other (B90)

Recycling (C27)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Overview

Self-reported by organization

Since 1999, we've provided 46,000+ computers to nonprofits, families, and individuals, including 6,000+ previously disconnected homes and to 13,000+ individuals. Previously on the dark side of the digital divide, they are now online, using a computer, enabled with digital literacy skills, with access to online learning, training, connecting to government, health and human services, and the ability to search for employment online. Our IT and Digital Media Services have helped 180+ local nonprofits better serve their clients and accomplish their own organizational missions with our reliable and relevant support. Furthermore, we've lessened the carbon footprint of local businesses and organizations by recycling 2.7 million pounds of e-waste, waste that might otherwise find itself in a landfill or storage unit. All these numbers speak to the impact our organization is having in the community and our aspiration to continue to increase our reach throughout San Diego County as we strive to truly improve and impact lives through technology.

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

SDFF E-Waste Recycling & Salvage

SDFF collects electronic waste [E-waste] for reuse or recycling. Everyone [individuals, businesses, schools, organizations] may donate their old electronics and PCs to SDFF. We refurbish them and reload the operating systems and prepare them for re-use by individuals, foster families, seniors, veterans, persons with disabilities, and nonprofits in need - or - we recycle the e-waste in an earth-friendly and ethical manner. E-waste includes televisions, monitors, computers, computer peripherals, audio and stereo equipment VCRs, DVD players, video cameras, telephones, fax machines, copiers, printers, cell phones, wireless devices, and video game consoles. Our San Diego recycling center is located in the City Heights, just south of Interstate 8, at the corner of El Cajon Blvd. and 43rd Street. Our drop-off hours are (Monday-Friday 11 AM - 4 PM), no appointment necessary. Send an email to recycling@sdfutures.org for special arrangements for large loads.

Category

Population(s) Served

General Public/Unspecified

Other Named Groups

None

Budget

$500,000.00

Program 2

Digital Media Services

SDFF's Digital Media Services [DMS] was launched in 2008 under the name ""DiverseCity Tech"". DMS is a team of young creatives, evolved into a standout service provider of web, video, and animation. Helping nonprofits and small disadvantaged businesses promote themselves online with a strengthened web presence, enabled to better serve clients and community is what we do. We work to keep things simple, honest and affordable. See our portfolio, then request a quote at www.sdfutures.org/services/digital-media-services. We specialize in design and development integrated with open-source content management systems, video development for cause promotion, events, YouTube, commercials, search engine optimization for Google, Yahoo, Bing, and long term maintenance for websites. We'll help you with Social Media Integration, Online Donations, Website Hosting, Domain and Email, 508 Compliance, E-Commerce, E-Newsletters and integration to your website. Let's work together.

Category

Environment, General/Other

Population(s) Served

Other Named Groups

Other Named Groups

Other Named Groups

Budget

$100,000.00

Program 3

Basic and Intermediate Digital Literacy

The classes are designed to help both beginner and intermediate level users improve their computer skills. The beginner courses will touch upon the basics of what is a computer and introduction to Microsoft Office; while the intermediate courses range from an Excel workshop to internet security. Classes will be held on-site at our designated computer lab. These eight hour digital literacy courses will range for a span of two weeks for a fixed price of only $25.

San Diego Futures Foundation is committed to working with the community and helping residents improve their personal and professional technical skills. For more information please visit our website at www.sdfutures.org and view our digital literacy profile under the Tech Training tab to submit an application.

Category

Education

Population(s) Served

Other Named Groups

Budget

Program 4

Youth IT Technician Pathway

In order to address the challenge of high school drop outs and young adults who struggled to move on to post-secondary education, SDFF developed the IT Technician Pathway training to serve these individuals in hopes they would begin a career in IT and promote the need to further their education. Students also participate in a hybrid of online, instructor led, and hands-on learning, in order to fully learn the skills required of the industry recognized CompTIA A+ certification. The program also provides assistance to participants through supportive services, IT industry mentors, and offers opportunities for understanding the workforce through job shadows, field trips, and internships.

Category

Education

Population(s) Served

Other Named Groups

Budget

187,659

Program 5

Senior Tech Ambassador Program

The Senior Digital Literacy class is designed to teach basic computer skills such as windows navigation, file management, the internet, search engines, e-mail, and safe internet practices, as well as expose seniors to a few other internet platforms that may be of interest. Ideally, the class lasts for 6 weeks and occurs twice per week for 2 hours and focuses on the following competencies:

• Getting to Know Your Computer
• The Desktop
• The Internet
• Introduction to Google
• Online Communication
• Social Media

Each class is led by a volunteer instructor and, at least, one assistant volunteer instructor who will walk around from senior to senior assisting those who might need extra support. Our class differs from other courses in that it was created solely for seniors, 62+ who have limited experience with computers. It is also designed for those who are interested in casual everyday use rather than workplace programs and applications. The goal of the program is to offer a path to digital literacy that will help ease isolation and provide useful tools to seniors.

The other unique component of our program is that it is led by Senior Tech Ambassadors, volunteer instructors who are 50+ and can share their knowledge in a comfortable, peer-to-peer atmosphere. Our assistant instructors are typically volunteers from our Youth IT Program who are patient and eager to assist with sharing their knowledge with others. Our goal is to create an intergenerational atmosphere where seniors can learn from other peers, as well as youth. On the flip side, our goal is that the youth will also learn from the seniors they are working with as they have much wisdom to share with our young volunteers.

Category

Education

Population(s) Served

Aging/Elderly/Senior Citizens

Budget

$50,000.00

Program 6

Computer Refurbishing Program

San Diego Futures Foundation refurbishes and redistributes computers to nonprofit organizations and qualified individuals located in San Diego County. Through our partnership with the County of San Diego and the vendors that support the County, along with many local businesses, SDFF is able to acquire and refurbish computers and computer equipment that has been decommissioned. SDFF is a certified Microsoft Registered Refurbisher which means we install genuine Microsoft software on the computers we distribute. To learn more about SDFF's Computer Refurbishing Program and how to qualify please visit http://sdfutures.org/.

Category

Science & Technology

Population(s) Served

Other Named Groups

Budget

250,000

Program 7

IT Services

SDFF offers reliable, low-cost, professional IT services to nonprofits. Whether you need help with your current systems or would like to discuss planning for the future, SDFF can help.


Technology Services Consulting – Networks, servers, services, firewalls, routers, laptops, desktops
Cloud Consulting & Hosting – Online storage, sharing, migrations, redundancy
Office 365 Migrations – Free email hosting for non-profit organizations
Network Design and Repair – Virtual or physical network diagrams, network diagnostics, data flow
Network Management – Monitoring of critical servers, services, devices, patching
Enterprise Security – Firewalls, VPN and RDP access, NTFS permissions, Endpoint Protection
Disaster Recovery – Onsite backup, cloud backup, network backup, archiving
Client-Side Support – Reliable onsite support, fast remote support using GoToAssist
Hardware Support – Hard drives, motherboards, memory, free desktops, low cost laptops, printers
Wireless Support – Business wifi solutions, business mifi solutions, cell phones, tablets
Cabling & Security Systems – CAT5 & CAT6 cabling, keystones, wall mounts, IP cameras, video recording
VOIP Systems Services – Onsite, offsite, hosted, physical, virtual, cabling, bandwidth analysis

Remote Monitoring & Support
SDFF will be able to get right into your computer from any location and figure out the issue. We’ll monitor, maintain & support your network 24/7 ensuring that you always have every file.

Category

Science & Technology

Population(s) Served

Other Named Groups

Budget

Charting Impact

Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

  1. What is the organization aiming to accomplish?
    As an organization whose mission is to improve lives through technology, all that our organization aims to accomplish ties back to this very important ideal. Technology allows humans access to so much that is meaningful and necessary in order to function on a daily basis, as well as thrive as individuals and a community.

    Ultimately, we're trying to increase our reach and serve as many individuals and non-profits within the community as possible. As an organization, we've set measurable goals and are striving to increase this access by educating the community, distributing computers throughout San Diego County as well as refurbishing and recycling old equipment, and increasing the number of non-profits we serve through our Tech Services and Digital Media Services.

    As educators of technology, SDFF aims to train 250 seniors on basic computer skills using a curriculum that allows the seniors to access use of the computers. Ultimately we hope this new knowledge will help connect these seniors to information and technological platforms they might not otherwise utilize regular, which, in turn, will help connect them to family and friends, and ameliorate feelings of isolation many often face as they age.

    Fostering the education and growth of transition-age youth and young adults is also crucial to SDFF's mission as they strive to support all their youth participants with employment opportunities and further education. Because SDFF recently offered these students a workforce focused technology training program, SDFF is working hard to help these students secure gainful employment, which will, ultimately, lead to independent living and lend to an increased economic impact within San Diego County.

    On the technology equipment front, in 2016 SDFF aims to distribute, at least, 3,800 computers to the county's low-income residents and non-profits. Ultimately, this will help decrease the digital divide as more people will be afforded access to equipment that will, in turn, allow them to engage more fully in a society where access to technology is crucial for participation in everyday activities, as well as increase organizational efficiency.

    Besides distributing computers to those who may not otherwise access equipment, SDFF also refurbishes and recycles old technological equipment. In 2016, SDFF plans to increase the amount of old equipment and e-waste they refurbish and recycle with a goal of 250,000 lbs. As an organization, we want to be good stewards of the equipment we distribute as well as conscious about our carbon footprint.

    Furthermore, SDFF would like to become a technological hub and center, where all San Diego non-profits utilize our services for all their technological needs. With this goal in mind, SDFF aims to serve, collectively, at least 90 non-profits with their Tech Services and Digital Media Service offerings. Because technology is crucial for all organizations to run efficiently and execute their daily tasks, as
  2. What are the organization's key strategies for making this happen?
    SDFF is implementing a few key strategies for accomplishing our organizational goals. As an organization, we are ramping up our industry research, marketing and organizational efforts to determine individual technological needs, as well as technological needs within the non-profit sector. This research will allow us to target those individuals and non-profits who would benefit the most from our services.

    Furthermore, we've developed an Industry Advisory Committee comprised of IT industry leaders who are committed to advising and helping grow SDFF and ensure we're staying current and offering the most meaningful and relevant technological services and educational programs to the community. Similar to this, we recently launched an IT Professional Mentors Program, also comprised of IT industry leaders who are willing to volunteer with the organization and serve as mentors, as well as help advise SDFF students and connect them with professional opportunities.

    We're also increasing our outreach efforts as we've been developing relationships with potential off-site locations such as Senior Centers, Health & Human Service Agencies, and Career Centers where large volumes of people, often low-income individuals of all ages, pass through the doors and could really benefit from accessing computer equipment and technological education within their own neighborhoods.
  3. What are the organization's capabilities for doing this?
    As an organization we've greatly evolved since our establishment in 1999, adding new programs and service offerings, each year increasing our organizational impact in regards to equipment distribution, recycled and refurbished equipment, technical and web service hours administered, seniors trained on basic computer skills, and young adults trained and employed.

    Furthermore, SDFF has been implementing new and innovative strategies that will ensure the organization's success and boost capabilities, especially with the development and implementation of our organizational Industry Advisory Committee comprised of industry leaders and entrepreneurs, who will help guide strategic implementation and evaluation of SDFF's programs and services and ensure organizational evolution and relevance within the community.
  4. How will they know if they are making progress?
    Because SDFF's goals are very measurable and we've developed a tracking and evaluation system internally, it will be very easy for us to track progress according to the numbers established.

    Intangibly, SDFF staff have been capturing success stories through Q&A and in-person interviews with clients, students, and customers. Though it is hard to measure success in this way, the narratives of these stories truly speak to the benefits people have reaped in receiving equipment, training, or services through SDFF, and speak to the fact that SDFF is, truly, improving lives through technology.

  5. What have and haven't they accomplished so far?
    Through June 2016, we've trained 152 seniors and are on target to reach our goal.

    We've assisted 9 youth IT students in finding employment and are making great efforts to assist all the others who still need employment.

    Between SDFF's Digital Media Services and Tech Services, they've served 16 new non-profit clients. However, since our inception we've served over 200 clients.

    So far, San Diego Futures Foundation's Hardware department has recycled 20,000 lbs of e-waste and distributed 1,200 computers within the community.
Service Areas

Self-reported

California

SDFF is presently focused on providing services to residents and nonprofit agencies in the County of San Diego and is investigating opportunities to provide similar services in other parts of California.

Funding Needs

Funding. We invite philanthropic individuals, funders and grantors to value the considerable role IT technology plays for nonprofits. Include IT technical services and costs as a budget allotment in grants. Help adopt best tech practices through funding. Electronics Donations and Recycling. Electronics are needed to repurpose and refurbish. Enhance your CSR with ethical, safe recycling of equipment. It's good for you. It's FREE with us. It's GREAT for San Diego County. It's LIFE CHANGING for those in need. Partners. Help close the digital divide for low-income families, seniors, and those with disabilities. We'll help you help your clients. We also offer digital literacy and IT training towards employment. Nonprofits. We need you too. We'll help your website design, development, maintenance, SEO, graphics, video, and animation. If your dot-org needs IT Services, we do On-Site and Remote Support. If you need a help desk, we offer nonprofits our Call Center Outsourcing Service. Employees of nonprofits. We applaud your efforts working for your cause. Let us help you with a low-cost affordable computer, and low nonprofit fix-it rates. Bring in your personal laptop or desktop, for a free diagnostic session. Call 1-855-800-7333.

photos


External Reviews

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

San Diego Futures Foundation
Fiscal year: Jan 01-Dec 31
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

San Diego Futures Foundation

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2015, 2014 and 2013
  • Board Chair and Board Members
  • Access to the GuideStar Community
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Principal Officer

Mr. Gary Knight

BIO

Gary Knight most recently headed up the San Diego North Economic Development Council where he was Executive Director for eight years. He served as Board Advisor for the National University Community Research Institute for nearly a decade and continues to serve on multiple boards. His expertise includes workforce development, identifying labor market needs and developing effective and innovative responses to these needs in the San Diego region. He currently resides in Escondido. ""I'm honored to be selected Executive Director for San Diego Futures Foundation,"" said Knight. ""We're in a digital age with needs in digital literacy and demand for jobs in the technical field. SDFF is doing a fantastic job meeting these needs and we are going to continue doing our part to close that ""digital divide"" in San Diego County with education, services and training."" SDFF was established in 1999 when the San Diego County Board of Supervisors outsourced their IT and telecommunications services, in what was at the time, the largest state or local government technology privatization project in the United States. The County realized that as it began transforming itself by providing services online instead of ""in line,"" it was critical that the citizens of San Diego County, particularly the underserved populations, have access to the new ""e-government"" services and requisite training necessary to participate in today's increasingly technological world. To date, SDFF has helped more than 20,000 San Diego residents connect to the Internet at home and provided more than 26,000 computers to more than 800 nonprofits in San Diego. It has a staff of 20 and operates technology adoption, training and employment programs throughout the County. SDFF continues to offer free e-waste recycling and encourages San Diego businesses and individuals to donate old e-waste to help fund SDFF programs. To learn more, visit www.sdfutures.org

Governance

BOARD CHAIR

Ms. Cathy Varner

Hewlett Packard

Term: July 2012 - July 2014

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization


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BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?


RESPONSE NOT PROVIDED

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?


RESPONSE NOT PROVIDED

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?


RESPONSE NOT PROVIDED

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?


RESPONSE NOT PROVIDED

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?