Human Services

PEOPLE SERVING PEOPLE CHARITIES INC

  • Minneapolis, MN
  • www.peopleservingpeople.org

Mission Statement

People Serving People helps homeless and at-risk children and their families manage crisis situations and build a strong foundation for their long-term success.

Main Programs

  1. Early Childhood Development Program
  2. Advocacy Services
  3. Workforce Development
  4. Supportive Housing
  5. Parent & Family Services
  6. K-12 Programs
Service Areas

Self-reported

Minnesota

People Serving People is located in downtown Minneapolis and serves Hennepin County and the Twin Cities metro area.

ruling year

2000

Principal Officer since 2011

Self-reported

Daniel Gumnit

Keywords

Self-reported

Minneapolis, Hennepin, Minnesota

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EIN

41-1965067

 Number

5295335675

Contact

Cause Area (NTEE Code)

Homeless Services/Centers (P85)

Temporary Shelter For the Homeless (L41)

Family Services (P40)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Overview

Self-reported by organization

People Serving People is the largest, most comprehensive family-focused shelter in Minnesota. On an average night, People Serving People provides housing for 348 guests, the majority of whom are children under age 18. In 2015, 3,086 individuals from 1,125 families stayed at People Serving People. People Serving People's emergency shelter and Family Support Services help families experiencing homelessness manage crisis situations through Advocacy Programs, Trauma-Informed Care and build a strong foundation for long-term success through Education, Employment, Parent & Family Services Programs.

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

Early Childhood Development Program

People Serving People's fully licensed Early Childhood Development Program provides free, high-quality, all day early childhood education to homeless children staying at our shelter. Four classrooms daily serve up to 52 children ages 6 weeks-5 years old. The program focuses on executive function, social/emotional regulation, sensory development, language acquisition, and other key areas of development. The Early Childhood Development Program helps children meet developmental milestones, receive necessary interventions through assessments and screenings, and enter kindergarten on track to succeed. Our program has a 4-Star Parent Aware rating from the State of Minnesota.

Category

Education

Population(s) Served

Infants/Babies (under age 5)

Homeless

Budget

Program 2

Advocacy Services

Advocacy Services connect homeless parents to resources for housing, medical, legal, and financial assistance and community resources needed to achieve family stability and self-sufficiency. Family Advocates utilize a strengths-based, client-centered approach to their work, empowering guests to establish goals and secure resources to achieve them.

Category

Human Services

Population(s) Served

Homeless

Budget

Program 3

Workforce Development

Employment Services provide individualized support to help homeless and low income adults assess their skills and work history, create resumes and cover letters, search for jobs, practice interviewing and complete applications. Bus passes, interview clothing, and uniforms are also provided.

Culinary Arts Training is a 13-week workforce training program that teaches low income adults food service skills and techniques to help them secure stable job opportunities in a high-demand field. The program is offered four times a year and features both classroom instruction and hands-on training in our full-scale industrial kitchen. Graduates receive a certificate of completion, cookbooks, a set of knives and an opportunity to take the ServSafe exam. They also compete for a paid internship in our Food Service department.

Category

Employment

Population(s) Served

Homeless

Budget

Program 4

Supportive Housing

We have 10 two-bedroom supportive housing apartments.

Category

Housing

Population(s) Served

Budget

Program 5

Parent & Family Services

Our Parent and Family Support Services program strives to educate parents on child development and mental health; empower adults with positive parenting strategies and ways to cope with parenting stress; and connect families to organizations and resources in the community. We achieve these goals through facilitated parenting groups, one-on-one parenting sessions, information groups on chemical and mental health issues, and resource referrals.

Category

Human Services

Population(s) Served

Homeless

Budget

Program 6

K-12 Programs

People Serving People's K-12 Programs provide homework assistance, individual tutoring, and enrichment activities for the youth staying at our shelter.

Category

Human Services

Population(s) Served

Homeless

Budget

Charting Impact

Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

  1. What is the organization aiming to accomplish?
    Our programs and services are designed to help families manage crisis situations through Advocacy Services, Trauma-Informed Care and build a strong foundation for long-term success through Education, Employment, and Parent & Family Services.

    Our strategic plan for 2016-2018 lays out our organizational goals for the coming years.
    1. Increase the stability of children at our existing facility.
    2. Increase the stability of children in the community.
    3. Improve the stability of children through system change.
    4. Increase the long-term sustainability of our organization.
  2. What are the organization's key strategies for making this happen?
    People Serving People goes beyond meeting the basic needs of families experiencing homelessness by offering comprehensive, on-site Family Support Services to help guests improve the social and economic factors affecting their health outcomes. Our Family Support Services include:
    •Advocacy Services provide mentoring for guests with a minimal support system; connecting them to housing, medical, legal, financial, and community resources and other referrals as needed.
    •Education Services provide an on-site licensed, 4-Star Parent-Aware rated Early Childhood Development Program for young children and support older children with tutoring and enrichment activities in a safe, supportive environment afterschool.
    •Employment Services provide one-on-one assistance through all steps of obtaining employment: creating a resume, job searching, and preparing for interviews. We also offer a Culinary Arts Training program to gain skills/experience in the food service industry.
    •Parent and Family Services addresses developmental and mental health issues for parents and children through education, skills learning, and connections to resources.
  3. What are the organization's capabilities for doing this?
    People Serving People has been a leader in the social services community for over 30 years. Our staff combines significant experience in nonprofit management, finance, human services, and education with a dedication to excellence, improvement, and meeting the needs of our guests and community.

    People Serving People has contracted with Hennepin County Human Services & Public Health Department since 1987 to provide safe emergency housing to homeless families. People Serving People Inc. (Operations) and People Serving People Charities, Inc. (Development) are two distinct corporations, both classified as 501(c)(3) organizations by the Internal Revenue Service. Revenue received by PSP, Inc. pays for emergency housing operations. Funds raised by PSP Charities, Inc. support the programs offered by PSP, Inc. to help families become self-sufficient. Hennepin County does not fund our Family Support Services, but our staff work with county employees to avoid duplication of services and help families achieve stability. We partner with approximately 30 community organizations to provide services on-site and connect families to community resources.

    We leverage our volunteer network to provide services beyond our staff size. In 2015, 5,032 volunteers provided 30,009 hours of service. Volunteers participate in nearly every department--reading to children, chaperoning field trips, tutoring children, hosting family events, doing mock interviews, serving meals, and cleaning our building.
  4. How will they know if they are making progress?
    People Serving People measures outcomes through regular assessments of children's and families' progress throughout their stay and uses this information to help individual families make progress towards their goals and to inform program development for all guests. We embed evaluation and data-driven decision making throughout our organization. We partnered with Wilder Research in 2012 to update our evaluation process to track each family's progress, utilization of specific services and the impact of the programs. Greg Owens, Wilder Consulting Scientist, and his team worked with our staff to produce and implement a 28-day assessment tool to help monitor family success. Staff work across departments to identify families with larger barriers to self-sufficiency and coordinate to provide assistance and support as they address these challenges.

    We use a Microsoft CRM database to record and share information internally. People Serving People also provides information to the Homeless Management Information System (HMIS) database for measurement at a national level, and our leadership team works with the Hennepin County Human Services Administration to supervise operations.
  5. What have and haven't they accomplished so far?
    Secure housing: Family Advocates completed 672 orientations and needs assessments in 2015 along with 11,093 follow-up meetings to track progress and make referrals.

    Obtain employment: Employment Advocates equip guests with the skills needed to seek and retain employment. In 2015, 786 individuals accessed our employment services, increasing the outgoing employment rate threefold (12% incoming, 36% outgoing).

    Educate children: Assessments are conducted every 2-3 weeks in our Early Childhood Development Program to measure progress using the Teaching Strategies GOLD Birth through Kindergarten and Preschool Individual Growth and Development Indicators. In 2015, 415 children were served and 98% of students that took a pre- and post-assessment saw an increase of knowledge and skills of their combined scores across all categories of the GOLD assessment.

    Strengthen families: In 2015, 152 parents participated in parenting groups for a total of 448 participations, and 77 parents received 137 individual parenting sessions.

    Qualitative results from questionnaires submitted by guests indicate our programs make a profound difference in the lives of our guests. Many former residents indicated our Advocates and other staff members and volunteers connected them with the resources they needed to end their homelessness.
Service Areas

Self-reported

Minnesota

People Serving People is located in downtown Minneapolis and serves Hennepin County and the Twin Cities metro area.

Social Media

Funding Needs

Since 1982, PSP has consistently delivered effective services despite challenging economic conditions and the changing demographics of the Twin Cities metro area's homeless population. Funds raised by PSP Charities support the Family Support Services offered by PSP, Inc. to help families become self-sufficient. We receive no United Way support and rely 100% on philanthropy and outreach to individuals, companies and foundations to fund our Advocacy, Education and Employment programs for homeless children and their families.

External Reviews

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

PEOPLE SERVING PEOPLE CHARITIES INC
Fiscal year: Jan 01-Dec 31
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

PEOPLE SERVING PEOPLE CHARITIES INC

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2014, 2014 and 2013
  • Board Chair, Board Co-Chair and Board Members
  • Access to the GuideStar Community
Need the ability to download nonprofit data and more advanced search options? Consider a Premium or Pro Search subscription.

Principal Officer

Daniel Gumnit

Governance

BOARD CHAIR

Paul Kelash

Allianz Life Insurance

Term: Jan 2016 - Dec 2016

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization

No

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

No

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?