Human Services

RESOURCEWEST

  • Hopkins, MN
  • www.resourcewest.org

Mission Statement

ResourceWest is a non-profit community agency that serves low-income families and individuals living in the west metro community who are struggling to make ends meet each day. ResourceWest's mission is: To assist people and strengthen community through collaborative programs and connections to resources. ResourceWest helps people become more connected, more resourceful, and more hopeful about their future. From crisis to action to hope, the services of ResourceWest stabilize families and ultimately help build healthier communities one neighbor at a time.

Main Programs

  1. Resource Connection Program
  2. Children and Youth Programs
  3. Social Services Program
  4. Community Collaborative Programs
Service Areas

Self-reported

Minnesota

Western Hennepin County
Hopkins School District service area
Minnetonka School District service area

ruling year

2001

Executive Director since 2016

Self-reported

Mrs. Tarrah Palm

Keywords

Self-reported

Social Service, Emergency assistance, financial assistance, computer, technology, social worker, school, school supplies, back packs, jackets, coats, boots, mittens, hats, toys, holiday, referral

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EIN

41-1975357

 Number

1367396356

Physical Address

1011 First Street South Suite 109

Hopkins,

Contact

Cause Area (NTEE Code)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Overview

Self-reported by organization

ResourceWest is a non-profit community agency that serves low-income families and individuals living in the west metro community who are struggling to make ends meet each day. ResourceWest's mission is: To assist people and strengthen community through collaborative programs and connections to resources. ResourceWest helps people become more connected, more resourceful, and more hopeful about their future. From crisis to action to hope, the services of ResourceWest stabilize families and ultimately help build healthier communities one neighbor at a time.

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

Resource Connection Program

Staff and volunteers provide resources to families looking for food, clothing, shelter, healthcare, jobs, education and more. This is offered during our walk-in or phone hours.

Category

Human Services

Population(s) Served

Adults

Poor/Economically Disadvantaged, Indigent, General

Budget

Program 2

Children and Youth Programs

Families with limited incomes can struggle to provide basic needs and additional expenses without breaking their budget. We help families do both through three programs:

• Back-To-School: Provides new school supplies and backpacks for children and youth in grades K-12.

• Winter Warm Wear: Provides new or gently used jackets, snow pants, hats, etc for children age 0-18.

• Holiday Toy Chest: Provides small and large gifts, books, and games for children age 0-18.

Category

Human Services

Population(s) Served

Children and Youth (infants - 19 years.)

Poor/Economically Disadvantaged, Indigent, General

Budget

Program 3

Social Services Program

Individuals and families facing a financial and/or family crisis may need more intensive support from our professional social work staff. Our Social Services Program may include one or more of the services listed below:

• Case Management Services: Assessment, counseling, advocacy, problem solving, 1-6 month goal plan, follow-up, and referral.
• Emergency Financial Assistance: Auto repairs, gas or bus cards, prescriptions, referral for short term housing assistance as part of a case plan.
• Housing Subsidy and Case Management: 6-12 month case management services with a housing subsidy provided by a partner agency.

Category

Human Services

Population(s) Served

Adults

Poor/Economically Disadvantaged, Indigent, General

Budget

Program 4

Community Collaborative Programs

We partner with other agencies to provide onsite support services throughout the year. These support services include free tax preparation services, dental clinics, senior commodity food packages, counseling services, public assistance applications, and more.

Category

Community Development

Population(s) Served

Adults

Poor/Economically Disadvantaged, Indigent, General

Budget

Charting Impact

Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

  1. What is the organization aiming to accomplish?
    In all that we do, the Board of Directors and the staff are guided by four core values:
    - the potential of all children to succeed;
    - the ability of people to help themselves to improve their lives and their communities;
    - the need for people to live interdependently; and
    -the value of every person to society

    The goal of each program we offer is to empower the individual or family. We believe that a person can achieve their highest personal goal when they have access to power, resources and control over their life.
  2. What are the organization's key strategies for making this happen?
    As we develop plans, programs, and budgets, the Board of Directors and staff are guided by these three principles:
    - maximizing access for clients to existing community-based resources, including our own;
    - developing collaborative programs with organizations capable of supporting our mission; and
    - developing new resources for clients in partnership with agencies, organizations, and individuals aligned with mission and vision.
  3. What are the organization's capabilities for doing this?
    ResourceWest uses multiple tools to meet our goals. We use a road map for measuring our financial and social impact, which includes inputs, activities, outputs, outcomes, and impact. We also set program goals and metrics to provide clear quantifiable outcomes and metrics that can be easily measured on a routine basis. Last we maintain an ongoing responsibility for collecting, analyzing, and reporting out the intel we collect.
  4. How will they know if they are making progress?
    We use a community needs assessment to evaluate the progress our organization makes in the surrounding communities.
  5. What have and haven't they accomplished so far?
    Our Impact Each Year:

    • Over 10,000 connections are made to essential resources in our community.
    • Over 500 households and 1,000 children are served school supplies, winter warm wear, and holiday gifts.
    • 25 households can maintain work through car repair assistance and/or gas or bus cards.
    • Nearly 600 households are supported with case management assistance.
Service Areas

Self-reported

Minnesota

Western Hennepin County
Hopkins School District service area
Minnetonka School District service area

Social Media

External Reviews

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

RESOURCEWEST
Fiscal year: Jul 01-Jun 30

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Operations

The people, governance practices, and partners that make the organization tick.

RESOURCEWEST

Leadership

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Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2015, 2014 and 2013
  • Board Chair and Board Members
  • Access to the GuideStar Community
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Executive Director

Mrs. Tarrah Palm

Governance

BOARD CHAIR

Mrs. Kim Hunwardsen

Eide Bailey

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization


RESPONSE NOT PROVIDED

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?


RESPONSE NOT PROVIDED

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?


RESPONSE NOT PROVIDED

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?


RESPONSE NOT PROVIDED

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?


RESPONSE NOT PROVIDED

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?