Community Improvement, Capacity Building

501cTech

  • Washington, DC
  • www.501ctech.org

Mission Statement

Our vision is a thriving nonprofit sector in which all organizations have access to the best technology resources and know-how and can apply these tools to help create healthy, vibrant, thriving communities. Our mission is to ensure all nonprofits can use technology to better serve their communities. Our goal is to reduce the challenge of managing and using technology so that nonprofits can focus on what they do best - feeding the homeless, tending to the sick, teaching children to read, and saving the environment.

Main Programs

  1. Cloud Computing Migration
  2. IT for Healthcare Providers
  3. IT Vendor Management
  4. Technology Assessment & Planning
  5. Outsourced IT and Co-Managed Sources
Service Areas

Self-reported

District of Columbia

Primary market is Greater Washington, DC metropolitan area including suburban Maryland and Virginia. Serves selected Baltimore locations as well as national and international satellite office of clients.

ruling year

2001

Principal Officer

Self-reported

Ms. Julie Chapman

Chief Information Officer since 2012

Self-reported

Ms. Leslie Bauer

Keywords

Self-reported

technology, computers, software, hardware, managed services, telephone, phone, remote

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EIN

51-0400233

 Number

0303938813

Physical Address

2001 S Street, NW Suite 630

Washington, DC 20009

Contact

Cause Area (NTEE Code)

Nonprofit Management (S50)

Management & Technical Assistance (S02)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Overview

Self-reported by organization

Of particular interest, is how to build upon our strength to increase the mission impact that we can make. We are using various “cloud computing” options such as Google Apps and Microsoft’s Business Productivity Online Services (BPOS)— as a less expensive alternative to setting up and maintaining an in-house IT network.  Many small to mid-sized nonprofits have been able to significantly reduce their IT expenditures improve both their email capacity and ability to access files remotely.  In addition, we initiated a series of vendor specific relationships which now enable us to offer nonprofits easier and moreaffordable access to telecommunications services, VOIP, virus protection, file storage, and back-up precautions.On a day to day basis, we will continue to fill the void that exists between affordable, high quality IT support and the financial realities faced by almost every small to mid-sized nonprofit in our region.

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

Cloud Computing Migration

While everyone talks about cloud computing, we think that there is a little bit more to the story.  Cloud computing provides a real opportunity for nonprofits to reduce their IT capital investments and improve delivery by making an important change in your technology infrastructure – moving hardware and even software from your offices to the Internet.  With cloud computing, some hardware can be leased rather than purchased, and relatively cheap terminals can be substituted for expensive desktop computers, reducing capital costs.

Category

Population(s) Served

Adults

Budget

Program 2

IT for Healthcare Providers

IT for Healthcare ProvidersCommunity healthcare providers, particularly Federally Qualified Health Centers (FQHC), face real challenges when it comes to making the most of technology. Providers must adhere to complicated HIPAA privacy guidelines while reporting to multiple funders on disparate systems – all on a very limited budget. These organizations are typically spread out across several sites and located in parts of the city or county where Internet access is both limited and expensive. 501cTech has extensive experience in working with all types and sizes of nonprofit healthcare providers, with a particular expertise in evaluating, selecting, negotiating, and managing vendor relationships. We work with each client to develop a technology roadmap that incorporates the best of what new technology like cloud computing can offer. Equally important is the reliable and cost-effective delivery of these ongoing services.

Category

Population(s) Served

Adults

Budget

Program 3

IT Vendor Management

Vendor Selection501cTech assists with IT-related vendor selections including Internet Service Providers, cable and wiring providers, and telephony systems.  We have extensive knowledge of local vendors and substantial experience in RFP development and management.
Third Party Software Selection501cTech provides assistance in choosing the best third-party software solution for such applications as customer relationship management (CRM), financial management, electronic medical records, and case management systems.
Hardware Ordering501cTech specifies and procures hardware on behalf of our clients, leveraging discounts we have negotiated with Dell and other vendors.
Software Procurement501cTech specifies and procures software on behalf of our clients.  We are highly experienced with discount programs including TechSouwhich offers qualified clients deeper discounts and access to more software titles.
Integrated Ticket ManagementProblem-reporting for all vendors can be integrated into 501cTech’s issue management system.

Category

Population(s) Served

Adults

Budget

Program 4

Technology Assessment & Planning

When it comes to understanding technology needs, the best place to start for many nonprofits is with a technology assessment and plan.  501cTech assessments provide practical advice for nonprofit decision makers, including technology solutions, timelines, and cost estimates for implementation.  While we have a well-established methodology that incorporates technology industry best practices, we also take into account YOUR needs, your budget, and your organization’s unique culture.  We do both tactical and strategic assessments and create plans for nonprofits of all sizes and mission areas.  In addition to receiving a written report from us, you will also get a thoughtful explanation and detailed recommendations – delivered in plain, straight-forward language.  We do this work for individual nonprofits, as well as for foundations and other funder groups.

Category

Population(s) Served

Adults

Budget

Program 5

Outsourced IT and Co-Managed Sources

Outsourced IT and Co-Managed Services501cTech provides comprehensive outsourced IT, including help desk support, network monitoring and management, infrastructure design/deployment, and IT vendor management.  Larger nonprofits with in-house technology staff may find that our co-managed solution is the best fit for their needs.
Help Desk Support501cTech provides quality IT support using an industry-leading, enterprise class remote-managed services solution.  Most problems can be fixed remotely.  You choose the amount of support that fits your organization’s needs and budget. If you prefer, we can even teach someone on your staff to provide frontline support.
Help Desk Support includes:
Support for a variety of desktop and server applications and operating systems
Proactive maintenance and patch management
Troubleshooting network and Internet communications issues
Network management and administration
Vendor management for third-party applications
Ongoing advice and recommendations
Network Monitoring and ManagementThrough our enterprise-class network management system, we provide nonprofit clients with the same network management and proactive maintenance enjoyed by large corporations – but at a price you can afford.
Network Management includes:
Monitoring of all servers and workstations to ensure network stability and uptime
Proactive maintenance to ensure system reliability
Backup management and testing to ensure that backups are usable and accessible
Antivirus management
Infrastructure Design and DeploymentIn addition to providing ongoing management of your network, we also have the engineering talent and resources to design and deploy the right kind of network infrastructure for your organization.  Based on our extensive experience, we know what is right for you and have a record of delivering on time and on budget.
Co-Managed ServicesDesigned for larger organizations with internal IT staff, our co-managed services provide nonprofits with enterprise-class network management, along with as-needed technical support to augment internal tech staff. Co-managed services are tailored to the technology and staffing needs of your organization.  Co-managed clients use our powerful web-based ticketing system to manage all their internal IT issues.
Co-Managed Services include:
Secure remote access to servers and workstations
Ability to deploy applications and updates across the entire network
Network management reporting
Inventory management
One-click ticket escalation

Category

Population(s) Served

Adults

Budget

Service Areas

Self-reported

District of Columbia

Primary market is Greater Washington, DC metropolitan area including suburban Maryland and Virginia. Serves selected Baltimore locations as well as national and international satellite office of clients.

Social Media

Blog

Funding Needs

Funding from foundations and corporations helps 501cTech to provide technology services at prices nonprofits can afford. 501cTech also works with funders to design and conduct a variety of technology-related programs.

External Reviews

Source: greatnonprofits.org

The review section is powered by Great Nonprofits

Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

501CTECH INC
Fiscal year: Jan 01-Dec 31
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

501cTech

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2014, 2013 and 2012
  • Board Chair and Board Members
  • Access to the GuideStar Community
Need the ability to download nonprofit data and more advanced search options? Consider a Premium or Pro Search subscription.

Principal Officer

Ms. Julie Chapman

Chief Information Officer

Ms. Leslie Bauer

BIO

Leading 501cTech brings together Julie Chapman’s two great passions — growing technology organizations and making the world a better place.  While she began her career working with nonprofits, she spent the next 20 years working in the technology industry after receiving her M.B.A. from Columbia University.  She worked at MCI in the early days of MCI Mail with industry luminaries such as Vint Cerf, founded a successful marketing firm, and worked as an executive in venture-backed startups including job site CareerBuilder.com and 86.com, an e-commerce provider for the food service industry.
Julie received the prestigious Exponent Award from the Meyer Foundation in 2008.  She is also a member of Leadership Greater Washington, Class of 2009.  She is active in the community as a member of the board of directors of both the Potomac Conservancy, where she co-chairs the development committee, and the District of Columbia Primary Care Association.

STATEMENT FROM THE Principal Officer

"At 501cTech, technology is not only our work; it is our mission AND our passion. For us, it isn’t just about technology, but about what technology can do to help you run your nonprofit better, stretch your dollars farther, and make a bigger difference in your community and around the world. We provide high quality and affordable technology support and services designed specifically for organizations like yours. We provide our nonprofit partners with free licenses, negotiated hardware and software prices and no mark-up."

Governance

BOARD CHAIR

Jay Liverman

Capital One

Term: Jan 2012 - Dec 2013

BOARD LEADERSHIP PRACTICES

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BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?


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CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?


RESPONSE NOT PROVIDED

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?


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BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?


RESPONSE NOT PROVIDED

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?