501cTech
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Cloud Computing Migration
While everyone talks about cloud computing, we think that there is a little bit more to the story. Cloud computing provides a real opportunity for nonprofits to reduce their IT capital investments and improve delivery by making an important change in your technology infrastructure – moving hardware and even software from your offices to the Internet. With cloud computing, some hardware can be leased rather than purchased, and relatively cheap terminals can be substituted for expensive desktop computers, reducing capital costs.
IT for Healthcare Providers
IT for Healthcare ProvidersCommunity healthcare providers, particularly Federally Qualified Health Centers (FQHC), face real challenges when it comes to making the most of technology. Providers must adhere to complicated HIPAA privacy guidelines while reporting to multiple funders on disparate systems – all on a very limited budget. These organizations are typically spread out across several sites and located in parts of the city or county where Internet access is both limited and expensive. 501cTech has extensive experience in working with all types and sizes of nonprofit healthcare providers, with a particular expertise in evaluating, selecting, negotiating, and managing vendor relationships. We work with each client to develop a technology roadmap that incorporates the best of what new technology like cloud computing can offer. Equally important is the reliable and cost-effective delivery of these ongoing services.
IT Vendor Management
Vendor Selection501cTech assists with IT-related vendor selections including Internet Service Providers, cable and wiring providers, and telephony systems. We have extensive knowledge of local vendors and substantial experience in RFP development and management.
Third Party Software Selection501cTech provides assistance in choosing the best third-party software solution for such applications as customer relationship management (CRM), financial management, electronic medical records, and case management systems.
Hardware Ordering501cTech specifies and procures hardware on behalf of our clients, leveraging discounts we have negotiated with Dell and other vendors.
Software Procurement501cTech specifies and procures software on behalf of our clients. We are highly experienced with discount programs including TechSouwhich offers qualified clients deeper discounts and access to more software titles.
Integrated Ticket ManagementProblem-reporting for all vendors can be integrated into 501cTech’s issue management system.
Technology Assessment & Planning
When it comes to understanding technology needs, the best place to start for many nonprofits is with a technology assessment and plan. 501cTech assessments provide practical advice for nonprofit decision makers, including technology solutions, timelines, and cost estimates for implementation. While we have a well-established methodology that incorporates technology industry best practices, we also take into account YOUR needs, your budget, and your organization’s unique culture. We do both tactical and strategic assessments and create plans for nonprofits of all sizes and mission areas. In addition to receiving a written report from us, you will also get a thoughtful explanation and detailed recommendations – delivered in plain, straight-forward language. We do this work for individual nonprofits, as well as for foundations and other funder groups.
Outsourced IT and Co-Managed Sources
Outsourced IT and Co-Managed Services501cTech provides comprehensive outsourced IT, including help desk support, network monitoring and management, infrastructure design/deployment, and IT vendor management. Larger nonprofits with in-house technology staff may find that our co-managed solution is the best fit for their needs.
Help Desk Support501cTech provides quality IT support using an industry-leading, enterprise class remote-managed services solution. Most problems can be fixed remotely. You choose the amount of support that fits your organization’s needs and budget. If you prefer, we can even teach someone on your staff to provide frontline support.
Help Desk Support includes:
Support for a variety of desktop and server applications and operating systems
Proactive maintenance and patch management
Troubleshooting network and Internet communications issues
Network management and administration
Vendor management for third-party applications
Ongoing advice and recommendations
Network Monitoring and ManagementThrough our enterprise-class network management system, we provide nonprofit clients with the same network management and proactive maintenance enjoyed by large corporations – but at a price you can afford.
Network Management includes:
Monitoring of all servers and workstations to ensure network stability and uptime
Proactive maintenance to ensure system reliability
Backup management and testing to ensure that backups are usable and accessible
Antivirus management
Infrastructure Design and DeploymentIn addition to providing ongoing management of your network, we also have the engineering talent and resources to design and deploy the right kind of network infrastructure for your organization. Based on our extensive experience, we know what is right for you and have a record of delivering on time and on budget.
Co-Managed ServicesDesigned for larger organizations with internal IT staff, our co-managed services provide nonprofits with enterprise-class network management, along with as-needed technical support to augment internal tech staff. Co-managed services are tailored to the technology and staffing needs of your organization. Co-managed clients use our powerful web-based ticketing system to manage all their internal IT issues.
Co-Managed Services include:
Secure remote access to servers and workstations
Ability to deploy applications and updates across the entire network
Network management reporting
Inventory management
One-click ticket escalation
Where we work
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Login and updateAwards
Exponent Award 2008
Meyer Foundation
Nonprofit Excellence Award Finalist 2006
Washington Post
External reviews
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
501cTech
Board of directorsas of 04/29/2019
Jay Liverman
Capital One
Term: 2012 - 2013
Christopher Bayham
United Health Care
David Golden
Clark Construction
Liran Gordon
AECD Group
Chris Keightley
United Way of America
Jody K. McCann
Microsoft
Kelly Sweeney McShane
Community of Hope
Lisa Mitnick
Accenture Mobility Services
David Roth
No Affiliation
Ken Williams
Allied Telecom
John G. Wooldridge
LarsonAllen LLP
Jay Liverman
Capital One