Five powerful questions that require reflection about what really matters - results.
The Children's Home has long served the needs of children and families in the Tampa Bay community. As early as 1892, The Children's Home provided care to abandoned and abused children in the greater Tampa Bay area.
Today, The Children's Home, Inc. (CHI) is a nationally accredited, community-supported, 501(c) 3 not-for-profit organization that operates child and family-centered programs in the Tampa Bay and Orlando areas. CHI has multiple contracts with lead agencies to provide an array of services and is a well-established provider in the Florida Child Welfare System. At present, CHI employs nearly 250 staff and has an annual budget of nearly $14 million. Since 2002, CHI has been accredited by the Council on Accreditation (COA), an international, independent, not-for-profit, child- and family-service and behavioral healthcare accrediting organization. In July, 2014, our COA accreditation was approved through 2018.
CHI has been providing residential living services to children and youth in the Tampa Bay Area for over 123 years. Our 36 bed residential program provides services through contracts with Eckerd, Heartland, and The Sarasota Y, although we do accept referrals from other areas of the state as well. The residential program is licensed to serve children and youth ages 6-17, and provides treatment to children and youth with mental health and trauma related challenges.
The CHI Foster Care Program recruits, licenses, and supports over 110 foster families and 169 children and youth. Levels of Foster Care include Traditional, Transitional and Specialized Therapeutic. Since 2012, CHI has exceeded target outcomes (Eckerd Lead Agency) for increasing the total number of foster homes and increasing the overall number of children served. In 2015, the CHI Foster Care Program expanded its services to Osceola County through collaboration with Community Based Care of Central Florida.
The CHI Kinship Services Network (KSN) is the largest provider of Kinship services in the Tampa Bay Area. Established in 2000, the KSN program is designed to support relatives who are caring for family member's children. Our services help families to access necessary services, link children to childcare, after school and summer programs, and ultimately reduce stress on the family and promote stability. Twelve months after completion of KSN services, 99% of kinship families remain stable with the child in the home.
The KSN program reaches children and families in Hillsborough, Pinellas, Pasco, and Orange Counties. Funding partners include Eckerd Community Alternatives (ECA) the Juvenile Welfare Board of Pinellas County (JWB), Children's Board of Hillsborough County (CBHC), United Way Suncoast, and Community Based Care of Central Florida (CBCCF). In addition, CHI was selected as one of seven agencies across the nation to be awarded a federal grant for Kinship Services,
The Children's Home uses evidence based practices to provide the highest degree of care and service to the children and families we serve. Care for each child or family group is individualized to provide specific action plans that will bring the highest rate of success.
The Children and Families that receive services are closely monitored and evaluated so plans can be adjusted as needed to deliver outstanding results. Case workers and other care givers are available 24 hours a day to meet the needs of the families and children we serve.
CHI has multiple contracts with lead agencies to provide an array of services in the central Florida area. We currently contract with Eckerd Community Alternatives (ECA), Community Based Care of Central Florida (CBCCF) and formerly HKI, to provide child placing services. We recruit, license and support over 110 foster families and 169 youth (majority in Hillsborough County). Our 36 bed Therapeutic Residential Program provides service through contracts with ECA, Heartland, and The Sarasota Y, although we do accept referrals from other areas of the state as well. CHI also maintains contracts with two major funding agencies, The Juvenile Welfare Board in Pinellas County and The Children's Board in Hillsborough County. Both agencies fund services to include community resource centers (3 locations), educational intervention services, mental health/behavior modification services, and Kinship services. Our newest contract was recently established with CBCCF to provide Kinship services in Orange County and Foster Care recruitment in Osceola County. CHI contracts with The Healthy Start Coalition to provide Healthy Families services in Hillsborough County.
We are also a United Way Agency and receive funds for our Therapeutic Residential Program and Kinship Services. Lastly, CHI was selected as one of seven agencies throughout the nation to receive federal funds from the Children's Bureau, Administration for Children and Families (ACF), for Kinship Services. CHI has a long history that demonstrates our organizational capacity to deliver high quality, evidence-based services in an impactful manner.
CHI has implemented a Performance and Quality Improvement (PQI) program to empower the staff at all levels to assume an active role in improving program outcomes and overall organizational performance. Through PQI, we are striving to work together to continuously improve organization performance in order to fulfill our mission of providing the best possible treatment and support services to children and their families.
The objectives underlying our PQI activities are: 1) Provide a mechanism to monitor and evaluate the effectiveness and appropriateness of client services provided. 2) Ensure the mechanisms exist which monitor and evaluate staff performance and activity. 3) Provide a process to identify and resolve problems affecting client progress, service deliver, efficiency and appropriateness. 4) Ensure the Administration and Board of Directors of The Children's Home, Inc., have adequate information to support quality services and/or identify additional resources as necessary.
In addition to the organization's internal PQI program, CHI's program and fiscal operations are monitored each year by the organizations that fund our programs and services including: the Florida Department of Children and Families (DCF), Eckerd Community Alternatives (ECA), the Children's Board of Hillsborough County (CBHC), and the Juvenile Welfare Board of Pinellas County (JWB). Each program provides Client Satisfaction Surveys which are also used to measure the effectiveness of our programs and services provided to children and their families.
Amazing results occur everyday at The Children's Home. The many programs and service have success stories of children preforming better in school thanks to our SEEDS Program, Families that are reunited after the child and/or parent has received needed care, placement of a child with a blood relative through our Kinship Services. The many programs that teach families to better deal with stress, learn how to live within a budget or help a parent find a job all point to programs making a difference in our community.
How wonderful would it be that we would live in a world where parents don't harm their children, where everyone was employed, lived in a safe home or had enough to eat. As long as we have those challenges in our community there will be a need and our mission will not be accomplished