Health—General & Rehabilitative

Project MEND

  • San Antonio, TX
  • http://www.projectmend.org/

Mission Statement

Believing mobility and independence are basic human rights, Project MEND empowers individuals to become active members of their communities through the reuse of medical equipment.

The refurbished medical equipment furnished by Project MEND provides freedom and mobility; improving not only a person’s quality of life, but also their dignity. A wheelchair or scooter could mean the difference between living a life of solitude and dependence to one of independence and increased mobility. Project MEND fills this critical need by refurbishing used medical equipment and providing it to those in need.

Main Programs

  1. Durable Medical Equipment Reuse
  2. Project MEND KIDS
  3. Assistive Technology Financial Assistance
  4. Project MEND Veteran Services

ruling year

1993

chief executive for fy 2006

Ms. Cathy Valdez

Self-reported by organization

Keywords

Disabilities; medical equipment; wheelchairs; scooters; disabled; assistive technology; disabilities

Self-reported by organization

Sign in or create an account to view Form(s) 990 for 2014, 2013 and 2012.
Register now

EIN

74-2647324

Physical Address

5727 IH 10 West

San Antonio, 78201 2859

Also Known As

AKA: Medical Equipment Network for those w/ Disabilities

Contact

Cause Area (NTEE Code)

Health - General and Rehabilitative N.E.C. (E99)

Health Support Services (E60)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Impact statement

Outcomes of Project MEND programs include: (1) the improvement of our clients’ quality of life because they have been provided with the equipment and/or assistive technology needed to increase mobility, self-sufficiency, and personal comfort; (2) to ensure that low-income persons with disabilities are able to access durable medical equipment and assistive technology services from Project MEND; and (3) to ensure that donated medical equipment is refurbished, recycled, sanitized, repaired and put back to good use.

In 2014, Project MEND served 1,333 clients and their families; distributed 2,698 pieces of medical equipment; and sanitized and refurbished 2,068 pieces of medical equipment with a value of $558,448.

Programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

Self-reported by organization

Program 1

Durable Medical Equipment Reuse

Durable Medical Equipment (DME) services - We receive donated, previously owned medical equipment from the community and various businesses, then refurbish, repair and sanitize these items and distribute them to low-income persons with disabilities.

 

Category

People/Families with of People with Disabilities

Budget

$1,081,500.00

Population Served

Disabled, General or Disability Unspecified

Aging/Elderly/Senior Citizens

Children and Youth (infants - 19 years.)

Program 2

Project MEND KIDS

The purpose of Project MEND KIDS is to support families who do not have access to the resources required to provide optimal care for their child. This program does not focus on any one particular cause of disability such as autism or cystic fibrosis, rather works to support any low-income family needing assistance for their child.

Category

People/Families with of People with Disabilities

Budget

Population Served

Children and Youth (infants - 19 years.)

None

None

Program 3

Assistive Technology Financial Assistance

Assistive Technology (AT) services - through this service we are able to provide financial assistance to low-income persons with disabilities for the purchase of specialized or fitted devices, such as, diabetic shoes, orthotics or prostheses; etc. and other types of assistive technologies.

Category

People/Families with of People with Disabilities

Budget

Population Served

Aging/Elderly/Senior Citizens

Children and Youth (infants - 19 years.)

Disabled, General or Disability Unspecified

Program 4

Project MEND Veteran Services

Serving Those That Served by addressing the physical barriers of mobility and independence so veterans are better prepared to reintegrate into civilian life and participate in family and community activities.

Category

Military & Veterans

Budget

Population Served

Disabled, General or Disability Unspecified

None

None

Charting Impact

Five powerful questions that require reflection about what really matters - results.

Self-reported by organization

  1. What is the organization aiming to accomplish?
    To develop a dynamic, effective board
    To expand organizational structure
    To expand services
    To develop strong customer relationships
    To diversify our revenue streams
    To increase medical equipment resources
    To have one state-of-the-art facility in San Antonio
    To become THE statewide leader for medical equipment re-use
  2. What are the organization's key strategies for making this happen?
    Recruit a strong , strategic, full, active, tenured board
    Add to leadership employees, volunteers; create a powerhouse of case management team members that effectively work towards the mission; add more operational staff with expertise
    Recruit an Occupational Therapist, Physical Therapist and case managers; focus on being a mobility management organization; have mobile case management services
    Develop strong relationships with donors and clients; meet client expectations; continue outreach to potential clients, military, children, seniors, adults; develop deep partnerships; expand client and community support base
    Increase fundraising; diversify funding from individuals and corporations; develop a fee for service (repairs); hold an annual FUN-raising event(s); social enterprise contribute to funding and serves a need; community impact metrics track value of DME or AT
    Seek new in-kind DME donations; partner/network with hospitals, Shriners, to increase donations; increase types of DME items donated; establish partnerships that provide DME; focus on DME sources, types, clients
    Have one location in SA; "mobility empowerment center in SA; expand warehouse with state-of-the-art technology; improve warehouse efficiency
    Provide services statewide; establish other Project MEND chapters/satellites in TX; create the STANDARD for other DME reuse programs; establish a statewide distribution center
  3. What are the organization's capabilities for doing this?
    Mobility and independence are basic and necessary human rights. People with disabilities have little choice but to depend on family, friends and the increasingly limited healthcare system when daily activities of life such as bathing, sleeping and eating become insurmountable chores. When the convergence of a disability and limited economic resources creates a dependent, isolated circumstance, Project MEND responds by helping individuals and families obtain the medical equipment and assistive technologies needed to adjust and recover from life-altering experiences.
    There is no other agency in Texas that provides these services! The distribution of refurbished, sanitized equipment decreased the cost burden that is shifted to tax-supported institutions, and also keeps our landfills empty of these items.
    With the rising need for our services, Project MEND must continue to grow and expand to be able to offer its services to as many Alamo Area residents as possible.
  4. How will they know if they are making progress?
    As our focus is currently on finding a larger warehouse facility to better deliver services, our monthly progress is tracked through our board meetings and committee meetings where everyone is dedicated to moving this goal forward. Each committee is required to report to the full board on their progress of their specifically assigned tasks related to this goal.
  5. What have and haven't they accomplished so far?
    To date, we have accomplished the following:
    * updated our website, FaceBook page, and Twitter accounts to increase our social media presence
    * added warehouse staff to better and more efficiently serve our clients
    * continue to train and certify our case management, warehouse and administrative staff
    * continue to increase and diversify our funding resources, community and business partnerships
    * have begun the process of completing a pro forma to identify our current capabilities and our future needs for expansion

Social Media

@https://www.facebook.com/ProjectMEND

@https://twitter.com/ProjectMENDSA

@google.com/+ProjectMENDSanAntonio

Funding Needs

Project MEND continues to aggressively solicit donations from corporations; foundations; individuals; local, state and federal govenmental agencies.  During this trying economic time, Project MEND is struggling to secure funding from within the San Antonio community.  Many of our funding resources have also been negatively impacted by the economy and as a result, Project MEND has lost approximately 50% of its funding.

photos


External Reviews

The review section is powered by Great Nonprofits
Source: greatnonprofits.org

Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

PROJECT MEND
Fiscal year: Oct 01-Sep 30
Yes, financials were audited by an independent accountant.

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2014, 2013 and 2012
  • Board Chair, Board Co-Chair and Board Members
  • Access to the GuideStar Knowledge Base Search
Get all this now for free
Need the ability to download nonprofit data and more advanced search options? Consider a Premium or Pro Search subscription.

Operations

The people, governance practices, and partners that make the organization tick.

Project MEND

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2014, 2013 and 2012
  • Board Chair, Board Co-Chair and Board Members
  • Access to the GuideStar Knowledge Base Search
Need the ability to download nonprofit data and more advanced search options? Consider a Premium or Pro Search subscription.

CHIEF EXECUTIVE FOR FISCAL YEAR

Ms. Cathy Valdez

BIO

Extensive experience in project management; contract monitoring and oversight; program evaluation; customer services skills training and grant/proposal writing.  Over 29 years of experience in the non-profit sector working with economically disadvantaged and special populations. Nonprofit Management, Leadership & Fundraising Certifications from San Antonio Area Foundation & Our Lady of the Lake University's program.

STATEMENT FROM THE CEO

"“We’re honored to assist veterans, seniors, children, and adults living with illness and disability,” said Project MEND Executive Director Cathy Valdez. “If someone needs medical equipment that is beyond their medical coverage and financial means, we want to help. The right piece of medical equipment can do so much to improve the quality of life for people with disabilities, but sometimes, because of gaps in funding and services, that equipment is kept out of the hands of those who need it most; people fall through the cracks. We at Project MEND see it as our job to lift them up, and help people improve their quality of life.”"

Governance

BOARD CHAIR

Ms. Jane Thomas

Apple Specialty Advertising

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization

Yes

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?


ORGANIZATIONAL DEMOGRAPHICS

In order to support nonprofits and gain valuable insight for the sector, GuideStar worked with D5—a five-year initiative to advance diversity, equity, and inclusion in philanthropy—in creating a questionnaire. This section is a voluntary questionnaire that empowers organizations to share information on the demographics of who works in and leads organizations. To protect the identity of individuals, we do not display sexual orientation or disability information for organizations with fewer than 15 staff. Any values displayed in this section are percentages of the total number of individuals in each category (e.g. 20% of all Board members for X organization are female).

Gender
This organization reports that it does not collect this information for Volunteers.
Race & Ethnicity
This organization reports that it does not collect this information for Volunteers.
Sexual Orientation

This organization reports that it does not collect this information for Part-Time Staff and Volunteers.

Disability
This organization reports that it does not collect this information for Senior Staff, Full-Time Staff, Part-Time Staff and Volunteers.