Agriculture, Food, Nutrition

United Food Bank

  • Mesa, AZ

Mission Statement

To provide hungry people access to nutritious food through community partnerships, food distribution, and education in the greater East Valley and Eastern Arizona.

Areas served: Eastern Maricopa, Gila, Pinal, Southern Navajo and Southern Apache Counties (19,608 square mile service area-an area slightly smaller than the state of West Virginia)

Main Programs

  1. Emergency & Supplemental Food Assistance

service areas


Self-reported by organization

ruling year


chief executive for fy 2014

Mrs. Ginny Hildebrand

Self-reported by organization


Food, Foodbank, Hunger, Needy, Advocacy, Awareness

Self-reported by organization

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Physical Address

245 South Nina Drive

Mesa, AZ 85210

Also Known As

United Food Bank


Cause Area (NTEE Code)

Food Service, Free Food Distribution Programs (K30)

Food Banks, Food Pantries (K31)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Impact statement

Since its inception, the United Food Bank has steadily increased the volume of food distributed throughout its service area. More than 20 million pounds of food have flowed through United Food Bank in FY 2014-2015, from our generous donors to our partner agencies and ultimately delivered to our neighbors - children, seniors, and families alike. In FY 2015-2016, United Food Bank is on track to deliver more than 25 million pounds of food - a 19% increase. This translates into more than 20,800,000 meals distributed.


What are the organization's current programs, how do they measure success, and who do the programs serve?

Self-reported by organization

Program 1

Emergency & Supplemental Food Assistance

Central to United Food Bank’s mission to acquire, administrate, coordinate and distribute wholesome nutritious food in support of the hunger relief efforts, United Food Bank’s network of 203+ partner agencies serve the urgent food needs of a diverse population of low-income children, families, senior citizens, the working poor, disabled and otherwise disadvantaged adults, and homeless throughout Eastern Maricopa, Gila, Pinal, Southern Navajo and Southern Apache Counties. The Emergency and Supplemental Food Assistance Program provides funds and food sources to serve our various programs (described below) including: Emergency Food Boxes/Community Partner Network Distribution; Backpack Program; School Pantry Program; Helping Hands Program; Kids Café; and “Food for Thought”.
These sub-programs of the E&SFA Program are defined as:
COMMUNITY PARTNER NETWORK/EMERGENCY FOOD BOXES: We provide bulk food to a network of community organizations in various ways for different programs. This network of agencies distributes the food through their programs like soup kitchens, residential facilities, senior programs, and mobile pantries.
BACKPACK PROGRAM: School often serves as the best way for low-income children to stay nourished and fed through free and reduced meal programs. When school is not in session, these children might miss meals. Students who are at the highest level of food insecurity are identified by with nutritious, child-friendly, easily-prepared school staff. United Food Bank provides backpacks filled meals which are discretely distributed to the child before the weekend or holiday break.
SCHOOL PANTRY PROGRAM: We provide food to various schools for on-site family pantries. Each site provides children and families emergency food boxes with an average of 31 pounds of fresh produce, fruit and dairy to prepare balanced meals.
KIDS CAFE: We currently partner with 31 after-school programs to provide at-risk children with free nutritious meals and snacks through Title 1 Schools and other valued community partners. These programs provide a safe environment where children engage in a variety of educational, recreational, and social activities.
"FOOD FOR THOUGHT": This program allows youth from at-risk, food- insecure families to receive nutritionally balanced food boxes through their participation in a range of tutoring, mentoring and other educational enrichment activities. Students work to achieve goals and to overcome difficulties that they may be experiencing at school. The program is designed to help educators teach work ethic, help children overcome obstacles to learning, improve a child’s self-esteem, feed the child and family, and promote greater parent/teacher interaction.


Food, Agriculture & Nutrition


Population Served

Poor/Economically Disadvantaged, Indigent, General

Children and Youth (infants - 19 years.)

Charting Impact

Five powerful questions that require reflection about what really matters - results.

Self-reported by organization

  1. What is the organization aiming to accomplish?
    To end hunger in Arizona by providing access to nutritious food through community partnerships, food distribution and education in Eastern Maricopa County, Gila and Pinal County, and Southern Navajo and Apache Counties.
  2. What are the organization's key strategies for making this happen?
    To increase the amount of quality food distributed through community partnerships and programs to 25 million pounds distributed in FY 2015-2016. (19% Increase); Expand use of social media to educate, advocate and engage the region we serve; advocacy and education regarding hunger as it presents itself in our region with local, regional, state and national leaders; provide our community partners and clients with the best customer and food service possible. Handle 3.9 million lbs. TEFAP receipts in the year. (22% increase); expand Mobile Pantry Program to cover the holes in emergency food access experienced in rural communities; increase Retail Rescue Food from 2014-15 received by 702,249 lbs. or 9.1% in 2015-16; expand trucking fleet to assure quality of food delivered, on time and in excellent condition to community partners; and implement expanded "Pantry Trak" to improve reporting and tracking customer use and needs.

  3. What are the organization's capabilities for doing this?
    With a well-qualified staff of 37 and a volunteer force of more than 2,500, United Food Bank is able to utilize our facilites for both receipt and distribution of emergency and supplemental food. We are a member of Feeding America and the Association of Arizona Food Banks which elevates our ability to collaborate and coordinate our work to maximize our abilities to serve our five county service area assuring the maximum amount of food distributed to hungry and food insecure people. The management of more than 20 milion pounds of food inventory during the year is accomplished with the use of the Ceres software to not only manage inventory, but community partner relationships, and accounting. Our food bank is recognized as fully compliant with all Feeding America member contract standards, as well as achieving all of the Better Business Bureau's Wise Giving Alliance Standards.

    Our facilities meet our needs for both storage, handling and distribution capacity, We have a fleet of two refrigerated tractor trailer vehicles, 7 refrigerated box trucks and 4 other vans/trucks to both pick up and deliver as needed the food that goes to our 208 community partners. This system of warehouses and vehicles allows us to turn our inventory 1.7 times a month, meaning we are distributing on average 2 million pounds of food to our community partners.

    United Food Bank has built not only an effective and efficient model, but also plans for the future with a reserve that could support us in times of emergency or needed growth. Our efforts to be recognized in the community continue to reap new relationships and support, that has helped us achieve our growth in the past and current years.
  4. How will they know if they are making progress?
    Our Board is the key operative in helping United Food Bank measure our effectiveness and making progress. As established in our most recent Annual Board Planning Session in June 2015, two primary tools are doing that currently.

    First, our Board has established goals for the mission of United Food Bank for 2015-16 that include expanding the amount of food distributed, increasing the number of community partners we serve, improving our fleet viability, engaging more donors and funders in support of the work of the food bank, and adding a new client tracking system, etc. Quarterly reports to the Board by the CEO give progress on each goal. In addition, compliance requirements are tracked by the Board utilizing a Compliance Spreadsheet with each committee of the Board responsible for various goals and requirement. For example, our Operational Effectiveness Committee tracks use of volunteers, nutrition attainment in food distributed and agency capacity and satisfaction.

    Second, as a member of Feeding America, we now measure our effectiveness in an annual review of our performance in 5 key benchmarked areas against the performance of at least 12 other Feeding America members, our peers, to see where our performance ranks and what others are doing more effectively than our food bank. This creates a true catalyst with resources to help us achieve higher goals in the future in order to meet the needs of hungry people in our area. In addition, we are scored quarterly by Feeding America with their report on our performance on Meals Per Person in Poverty for each county or portion of a county we serve. This report is shared quarterly with our Board as well. Our most current report shows that United Food Bank is meeting or exceeding the national Feeding America average, 72.32 pounds of food per person in poverty per year, to persons in poverty in all 5 counties we serve, yet also meeting the equitable distribution of food to those counties.
  5. What have and haven't they accomplished so far?
    United Food Bank has attained goals in the past year, 2014-15, to increase the number of key positions for operations and marketing as designated by our Board. This has made it possible for us to improve the variety of food we offer to our community partner agencies, resulting in improved nutrition for hungry people. Specifically, some additional funding budgeted for food purchases combined with these new positions has expanded the amount of fresh produce and public awareness of our organization.

    Some of the challenges we face are the growing needs in our areas, related to the deep pockets of poverty in rural and remote areas of our region that require more resources in terms of trucking product long distances. Our renewed commitment to distribute food to each community equitably means redoubling our efforts to serve Native American reservation communities and other rural communities in every county we serve. The depth of poverty in these areas is equivalent to that found in third world countries, yet it is quite literally in our backyard. We continue to be committed to achieving these goals and finding the sustainable resources to suppport this work.

    This year we will, for the first time in our existence, be able to effectively track the unduplicated number of people we serve and where they reside with the implementation of Pantry Trak. This will enable us to evaluate where our community partners are in relationship to where hungry people are living. It will also allow us to make sure the resources needed in a community to feed hungry people are directed to that community. Expansion of additional community partners will be more strategic and be matched with need. The additional information obtained through Pantry Trak, such as what other programs are these individuals and households enrolled in, will be available and allow us to direct additional resources to the hunger issue by household or community. It quite literally could help United Food Bank be the best prepared and most effective in solving hunger in our area of Eastern Arizona.

service areas


Self-reported by organization

Social Media









Funding Needs

United Food Bank relies on multiple sources for revenue and food donations. Our individual donors are the heart of our funding sources. The need for monetary donations is continuous and increasing as the number of those in need increases.

Affiliations + Memberships

Feeding America

Better Business Bureau Wise Giving Alliance - Organization



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Financial information is an important part of gauging the short- and long-term health of the organization.

Fiscal year: Jul 01-Jun 30
Yes, financials were audited by an independent accountant.


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The people, governance practices, and partners that make the organization tick.

United Food Bank



Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2015, 2015 and 2014
  • Board Chair, Board Co-Chair and Board Members
  • Access to the GuideStar Community
Need the ability to download nonprofit data and more advanced search options? Consider a Premium or Pro Search subscription.


Mrs. Ginny Hildebrand



Mr. John Seli

IES Commercial

Term: July 2015 - June 2018


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Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?


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