Human Services

TRAGEDY ASSISTANCE PROGRAM FOR SURVIVORS

  • Arlington, VA
  • http://www.taps.org

Mission Statement

ABOUT TAPS
The Tragedy Assistance Program for Survivors (TAPS) offers compassionate care to all those grieving the death of a loved one serving in our Armed Forces. Since 1994, TAPS has provided comfort and hope 24 hours a day, seven days a week through a national peer support network and connection to grief resources, all at no cost to surviving families and loved ones.

TAPS HAS ASSISTED OVER 50,000 SURVIVING FAMILY
MEMBERS, CASUALTY OFFICERS AND CAREGIVERS.

Our National Military Survivor Seminar and Good Grief camp has been held annually since 1994. TAPS also conducts regional Survivor Seminars and Good Grief Camps at locations across the country.

If you are suffering the loss of a military loved one, or if you know someone who can use our support, please call our toll-free help and information line now: 1-800-959-TAPS (8277).

The Tragedy Assistance Program for Survivors (TAPS) is a not-for-profit organization and is not part of, or endorsed by, the Department of Defense.

Main Programs

  1. Peer-Based Emotional Support
  2. Case Work Assistance
  3. Community Based Grief Support
  4. National Military Survivor Helpline
  5. National Grief Camps, Retreats and Seminars

service areas

International

Self-reported by organization

ruling year

1995

chief executive for fy 1994

Ms. Bonnie Carroll

Self-reported by organization

Keywords

survivor, grief, bereavement, counseling, casualty, taps,military,army,navy,air,force,marines, coast guard, NIH, National Guard, Reserves, alaska, marines, marine corps, marine corps marathon, survivor, survivor seminar, kids grief, kid's camp, peer support, death, iraq, afganistan, pentagon, sudden death, trauma, crisis,

Self-reported by organization

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EIN

92-0152268

Physical Address

3033 Wilson Blvd Suite 630

Arlington, VA 22201

Also Known As

TAPS

Contact

Cause Area (NTEE Code)

Family Services (P40)

Military/Veterans' Organizations (W30)

Hot Line, Crisis Intervention (F40)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Impact statement

Since 1994 TAPS has provided services and support to over 40,000 survivors who have lost a loved one in military service to America. In 2012 TAPS received 4,807 newly bereaved survivors, an average of 13 per day, every day of the year, nearly double the 2011 average of 7 per day. In the first months of 2013 the daily intake number continues to increase. TAPS provides care and comfort no matter the circumstances of the death, the geography or relationship to the deceased.

Programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

Self-reported by organization

Program 1

Peer-Based Emotional Support

TAPS provides comfort and care through peer-based emotional support for all who are grieving a death from those who truly understand.  This core service of TAPS brings together a national family of all who are grieving to share their pain and find hope and healing.  The TAPS magazine, online chats, regional care groups and the one to one peer mentor program are ways TAPS engages survivors in peer-based support.

Category

Human Services

Budget

Population Served

Military/Veterans

Military/Veterans

Program 2

Case Work Assistance

TAPS offers case work assistance by providing compassionate assistance for all the needs a family may have, including access to pro bono legal assistance, emergency financial resources, information on state and federal survivor benefits, and connections to private social service support for survivors.

Category

Human Services

Budget

Population Served

Military/Veterans

Military/Veterans

Program 3

Community Based Grief Support

TAPS provides community based grief support through integrating families with care in their local community, including connection to unlimited free clinical grief counseling; trama resources; local area support groups that are individually researched by TAPS for each survivor.  In 2012, 840 surviving family members received free clinical grief counseling through a connection made by TAPS.

Category

Human Services

Budget

Population Served

Military/Veterans

Military/Veterans

Program 4

National Military Survivor Helpline

The national military survivor helpline is answered live by TAPS at all times - 24/7/365 - with comfort and care from peer professionals who ensure the caller has open access to all that TAPS provides, including case work follow up and community based response.  Continuously operational since 1994, in 2014 TAPS received approximately 1,100 calls per month and 13,000 overall.

Category

Human Services

Budget

812,578

Population Served

Military/Veterans

Military/Veterans

Program 5

National Grief Camps, Retreats and Seminars

TAPS hosts special events across the country that bring surviving loved ones together in a healing environment through facilitated activities focused on coping strategies and peer bonding, lead by subject matter experts.  Attendees gain a network of support, find resources and share the journey of grief unique to Patriotic Military families. In 2014, TAPS helps 34 such gatherings, attended by 3,550 survivors.

Category

Human Services

Budget

5,688,043

Population Served

Military/Veterans

Military/Veterans

service areas

International

Self-reported by organization

Blog

The organization's Blog

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Financials

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TRAGEDY ASSISTANCE PROGRAM FOR SURVIVORS, INC.
Fiscal year: Jul 01-Dec 31

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Operations

The people, governance practices, and partners that make the organization tick.

TRAGEDY ASSISTANCE PROGRAM FOR SURVIVORS

Leadership

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  • Board Chair and Board Members
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CHIEF EXECUTIVE FOR FISCAL YEAR

Ms. Bonnie Carroll

BIO

Bonnie Carroll is a 2015 recipient of the Presidential Medal of Freedom. She is a military veteran, the surviving spouse of the Brigadier General Tom Charles Carroll, a former staffer in the Reagan and Bush White Houses, and the President and Founder of the Tragedy Assistance Program for Survivors (TAPS), the leading national Military Service Organization providing compassionate care, casework assistance, and 24/7/365 emotional support for all those impacted by the death of a loved one serving in, or in support of, the armed forces. Ms. Carroll founded TAPS following the death of her husband, Brigadier General Tom Carroll, in an Army C-12 plane crash on November 12, 1992.

Ms. Carroll served in Baghdad, Iraq as the Deputy Senior Advisor for Programs in the Ministry of Communications. In that capacity, she managed the execution of a quarter billion dollars in US Supplemental funds for the reconstruction of the telecommunications capability in Iraq, the modernization of the postal service, and creation of the Iraq Communications and Media Commission. She continues to work with Iraqi surviving families facing traumatic loss.

Before going to Iraq, Ms. Carroll was appointed to be the White House Liaison for the Department of Veterans Affairs (VA) in Washington, DC. Prior to this appointment, she served as director of the Tragedy Assistance Program for Survivors (TAPS) and ensured the development of programs to aid families coping with a traumatic loss in the military.

Carroll retired as a Major in the Air Force Reserve, where her career included service as Chief, Casualty Operations, HQ USAF. Her last assignment was on the HQ USAF National Security and Emergency Preparedness staff in the Pentagon. Prior to joining the USAFR, Major Carroll served 16 years in the Air National Guard as a Transportation Officer, Logistics Officer, and Executive Officer.

Ms. Carroll holds a degree in Public Administration and Political Science from American University and a degree in Equine Science from Springfield College. She has completed Harvard University John F. Kennedy School of Government's Executive Leadership Program on International Conflict Resolution, and is a graduate of several military service schools, including the USAF Logistics Officer Course, Squadron Officers School, Defense Equal Opportunity Management Institute, Academy of Military Science (Distinguished Graduate), and USAF Basic Training (Honor Graduate).

She is the author of Healing Your Grieving Military Heart and has authored numerous articles on grief and trauma. She has appeared on CNN, FOX, NBC's The Today Show, and other national programs speaking about military loss. In addition to receiving the 2015 Presidential Medal of Freedom, Ms. Carroll was featured in People Magazine as a "Hero Among Us" and received recognition as "Washingtonian of the Year."

Governance

BOARD CHAIR

Mr. John Wood

Chief Executive Officer, Chairman of the Board and director for Telos Corporation.

Term: 2013 - 2016

BOARD LEADERSHIP PRACTICES

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BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?


RESPONSE NOT PROVIDED

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?


RESPONSE NOT PROVIDED

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?


RESPONSE NOT PROVIDED

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?


RESPONSE NOT PROVIDED

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?