Arts, Culture, and Humanities

Cross-Cultural Solutions

  • New Rochelle, NY
  • http://www.crossculturalsolutions.org

Mission Statement

Our mission is to operate volunteer programs around the world in partnership with sustainable community initiatives, bringing people together to work side-by-side while sharing perspectives, and fostering cultural understanding. We are an international non-for-profit organization with no political or religious affiliations.

Main Programs

  1. Volunteer Abroad
  2. High School Volunteer Abroad

service areas

International

Self-reported by organization

Areas Served Narrative

Our volunteers come from very different parts of the world, and very different places in life. The range of life experience and backgrounds coming together at the Cross-Cultural Solutions Home-Base is always unique. You'll gain new friendships and perspectives as you and your fellow volunteers get to know one another and share in the adventure of volunteering abroad. CCS is committed to make volunteering abroad possible for people of all ages, abilities, and all walks of life.

Self-reported by organization

ruling year

1996

Principal Officer

Mr. Steven Rosenthal

Self-reported by organization

Co Principal Officer

Steven C Rosenthal

Self-reported by organization

Keywords

volunteer, abroad, overseas, cultural, awareness, exchange, development, voluntary, global, Asia, Africa, Latin America, Russia, Peace Corps, international volunteering

Self-reported by organization

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EIN

93-1189960

 Number

0891534484

Physical Address

2 Clinton Place

New Rochelle, NY 10801

Also Known As

CCS

Contact

Cause Area (NTEE Code)

Cultural, Ethnic Awareness (A23)

International Cultural Exchange (Q21)

Other Philanthropy, Voluntarism, and Grantmaking Foundations N.E.C. (T99)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Impact statement

At CCS, we take this work very seriously, and we commit to ensuring that our impact on the community remains positive. Our volunteers rely on us to know that their efforts are valued and appreciated, and they are truly making a contribution. Our partners rely on us to provide hands-on support to achieve their mission. We believe that the communities where we work, and the volunteers that make it all possible, deserve nothing less than our best effort. CCS monitors the impact of our volunteer work through annual surveys, and publishes our the results in an Impact Assessment.

Programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

Self-reported by organization

Program 1

Volunteer Abroad

Volunteer Abroad is Cross-Cultural Solutions' most popular program, year after year. CCS offers this exciting program in every program site, with start dates available year-round. Volunteer Abroad is the perfect short-term international volunteer experience, designed with flexibility and individual attention in mind so we can meet your needs and interests.

Category

Arts, Culture & Humanities

Budget

$10,071,935.00

Population Served

General Public/Unspecified

Program 2

High School Volunteer Abroad

High School Volunteer Abroad is a program specially designed for teenage volunteers (ages 15-17) who wish to travel independently on a Cross-Cultural Solutions volunteer program(http://www.crossculturalsolutions.org/discover-what-you-can-do/high-school-volunteer-abroad) . In summer 2014, high school volunteers may choose from Costa Rica, Guatemala, India, Tanzania, Peru, and Ghana.

The CCS Experience is nearly identical for teen volunteers, but parents will appreciate the additional safety measures and 24-hour supervision offered. Teens will enjoy an action-packed 1 to 4 week program, working side-by-side with local people at a CCS volunteer work assignment in the community, enjoying Cultural & Learning and other supervised trips to local markets and other sites of interest. During this program, only teenage volunteers stay in the CCS Home-Base . 24-hour supervision is provided by English-speaking CCS in-country staff members trained to support teenagers living and volunteering in another culture.

Category

None

Budget

$10,071,935.00

Population Served

General Public/Unspecified

None

None

Charting Impact

Five powerful questions that require reflection about what really matters - results.

Self-reported by organization

  1. What is the organization aiming to accomplish?
    Cross-Cultural Solutions is committed to the continuing quality and impact of our programs. Our goal for volunteer quality is to have a satisfaction rating above 99% for all volunteers who travel, and to have an excellence rating above 70%. In 2013, the last full year of reporting, both of these goals were met.

    Additionally, we measure the impact of our volunteer programs through annual in-country surveys to our partner organizations. Our goal is to have over 90% of partner programs report that our work has been "positive" or "highly positive". In 2013, the last full year of reporting, our impact was measured above 99% "positive" or "highly positive".
  2. What are the organization's key strategies for making this happen?
    Our programs are carefully structured for program quality and maximum impact.

    In terms of program quality for volunteers, our programs are led by experienced, dedicated professionals, all local nationals, who make up the in-country staff. The programming is carefully balanced to include meaningful volunteer work experiences alongside unique cultural exchange opportunities, as well as free time and personal reflection and feedback. Regularly, we review each of these program components to ensure they provide the most high-quality experiences for our volunteers, and continually improve each of these components.

    Our impact is at the center of our programs. We rely on local community members to determine what is best for their own communities and programs, and support them based on their requests for volunteers. Annually, we measure our impact through a survey to our partner organizations, and weekly, our in-country staff visits these organizations for feedback and suggestions. While our impact is overall highly positive or positive, we are continuing to focus on volunteer preparation through a new tool called myCCS to provide idea and activity banks as well as videos and information on being an effective volunteer to increase this impact.
  3. What are the organization's capabilities for doing this?
    Our primary capability is our in-country staff, who are led by a recognized expert in the community as the Country Director, leading a full team of professionals in guiding the quality programming for volunteers as well as the impact on partner organizations in the local community. We continue to rely on and train our Country Directors, as well as share best practices across the 10 countries where we operate, to lead the continued quality and improvements in quality and impact.

    Over the past few years, we have also been responding to volunteers needs for information through making resources available to volunteers in new, dynamic ways. Through working in partnership with development firms, we have expanded our quality and quantity of information to ensure that our volunteers are well-trained before arriving in-country for an effective and impactful volunteer experience.

    We have also expanded our partnerships with colleges and universities, community organizations, and corporations to make these programs available to a wider cross-section of individuals, working alongside each partner to ensure that the selection and preparation of volunteers is well-supported from all stakeholders, and customizing programs to meet individual needs and goals.
  4. How will they know if they are making progress?
    Our primary tool in charting the progress of our goals are our regular evaluations from volunteers and partner organizations. These evaluations provide quantitative data to measure progress from year to year, as well as qualitative data to capture meaningful opportunities for continued improvement or stories of success and impact. We regularly review each survey, and consolidate the information for annual reporting on these key indicators.
  5. What have and haven't they accomplished so far?
    Information captured annually through surveys has helped us to determine best practices for improvements in quality and impact of the volunteer experience, such as hosting orientation programs to include partner programs and running annual workshops to train partner organizations on how to best utilize CCS volunteers. To date, as of the last full year of survey data available, we have met and exceeded our benchmark goals for quality and impact of our programs across all sectors. However, we continue to focus on improving those measurements and increasing our goals through identifying each area of the volunteer experience. Just recently, an online volunteer preparation portal called myCCS launched, with a large focus on preparing volunteers for effective work in the local communities.

service areas

International

Self-reported by organization

Areas Served Narrative

Our volunteers come from very different parts of the world, and very different places in life. The range of life experience and backgrounds coming together at the Cross-Cultural Solutions Home-Base is always unique. You'll gain new friendships and perspectives as you and your fellow volunteers get to know one another and share in the adventure of volunteering abroad. CCS is committed to make volunteering abroad possible for people of all ages, abilities, and all walks of life.

Self-reported by organization

Blog

The organization's Blog

Social Media

@crossculturalsolutions

@volunteerabroad

@https://plus.google.com/112378605195406263472

@cross-cultural-solutions‎

@CCSVolunteerAbroad

@volunteerabroad/

@ccs

@volunteerabroad

Funding Needs

CCS maintains a General Operating Fund, a Scholarship Fund, a Promoting Diversity Fund, and an Endowment Fund. Learn more about these funds.(http://www.crossculturalsolutions.org/support/donate/funds.aspx)

Accreditations

Better Business Bureau Wise Giving Alliance

Better Business Bureau Wise Giving Alliance

Videos

photos




External Reviews

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

CROSS-CULTURAL SOLUTIONS INC
Fiscal year: Jan 01-Dec 31
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

Cross-Cultural Solutions

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2014, 2013 and 2013
  • Board Chair and Board Members
  • Access to the GuideStar Community
Need the ability to download nonprofit data and more advanced search options? Consider a Premium or Pro Search subscription.

Principal Officer

Mr. Steven Rosenthal

Co Principal Officer

Steven C Rosenthal

BIO

Steven Rosenthal, Executive Director, is a leading catalyst for social development in urban and rural communities worldwide. Mr. Rosenthal founded Cross-Cultural Solutions in 1995 with its first volunteer program in India. Over the years, Cross-Cultural Solutions has expanded into Brazil, China, Costa Rica, Ghana, Guatemala, India, Morocco Peru, Russia, South Africa, Tanzania, and Thailand.
Under Mr. Rosenthal's leadership, Cross-Cultural Solutions has entered the world arena as a leading non-profit agency that empowers local communities, fosters cultural sensitivity and understanding, and contributes grassroots solutions to the global challenges of providing sustainable community development.
Mr. Rosenthal is a member of the Executive Committee of the International Volunteer Programs Association. He is also the Development Chief for the traditional area of Ziavi, Ghana, West Africa, the only non-African to be given this honor. In addition, Mr. Rosenthal is on the board of several Indian and Ghanaian non-governmental organizations, a consultant and a frequent lecturer to the international development community. He is also the Chairman of the Building Bridges Coalition, a project of the Brookings Institution's Initiative on International Volunteering and Service.

Governance

BOARD CHAIR

Mr. Kelvin Mow

No Affiliation

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization

Yes

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?