Agriculture, Food, Nutrition

Second Harvest Food Bank of Santa Clara and San Mateo Counties

  • San Jose, CA
  • www.SHFB.org

Mission Statement

Providing food for people in need in our community.

Main Programs

  1. Second Harvest Food Bank
  2. Brown Bag
  3. Family Harvest
  4. Produce Mobile
  5. Kids Now (Nutrition on Weekends)

ruling year

1979

chief executive

Kathryn Jackson

Self-reported by organization

Keywords

Food Assistance, Hunger, Low-income People

Self-reported by organization

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EIN

94-2614101

Also Known As

SHFB

Contact

Cause Area (NTEE Code)

Food Banks, Food Pantries (K31)

Food Service, Free Food Distribution Programs (K30)

Food Service, Free Food Distribution Programs (K30)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Impact statement

Second Harvest Food Bank is the primary source of donated, surplus, and purchased food for nonprofit agencies in Santa Clara and San Mateo Counties.

Each month we serve nearly a quarter of a million people on average each month. The majority of people we serve are low-income families with children and seniors.  

Last year we provided 55 million pounds of nutritious food to low-income people in need in every zip code of our service area from Daly City to Gilroy, and from the ocean to the bay. We are one of the largest food banks in the country: about the size of three supermarkets and unlike most stores, we deliver.

We provide food efficiently through our direct service programs (see Food Bank Programs below) and by collaborating with a network of more than 330 community-based organizations at 770 different food distribution sites. Partner agencies include shelters, pantries, soup kitchens, children’s programs, senior meal sites, and residential programs.

Last year volunteers contributed more than 316,000 hours of service valued at $6.6 million annually, more than doubling the size of our staff.

Programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

Self-reported by organization

Program 1

Second Harvest Food Bank

Second Harvest Food Bank operates several programs. Our most significant program is to provide food to hundreds of local nonprofit agencies that serve low income populations. Agencies who receive regular food allocations from us include soup kitchens, pantries, shelters, afterschool programs, senior centers, rehabilitation programs and other wrap around programs for low income households. In addition, we have specific programs that provide low income households direct access to food on a regular basis. These are outlined below. Our weekly Brown Bag Program provides 25 pounds of groceries to an average of 12,604 low-income seniors and disabled persons (age 55+) each week at 85 different distribution sites. The program also provides seniors with a social outlet and sense of purpose since participants have the opportunity to volunteer on a regular basis. Several volunteers deliver food directly to homebound clients, which affords them the opportunity to confirm that participants are safe, healthy, and well. Our Family Harvest Program provides 100 pounds of food for an average of 12,086 low-income individuals each month at 40 distinct distribution sites. Recipients are low income families with minor dependent children. The Produce Mobile Program is a farmer's market on wheels that provides fresh fruits and vegetables to approximately 4,000 low income households each month at 26 distribution sites. Our new Mobile Pantry program provides 100 pounds of food to 263 low income households each month who face significant barriers to accessing food in neighborhoods where no pantries or food assistance programs exist. Our Partners in Need Program provides weekly bags of groceries to an average of 374 low-income individuals each month, who choose to volunteer their time at our Santa Clara County or San Mateo County distribution centers. Our Food Connection Hotline provides nearly 32,000 referrals annually to individuals seeking food assistance. Hotline operators provide referrals in English, Spanish and Vietnamese. Our staff Nutritionists provide more than 400 classes each year on topics such as healthy eating, food safety, menu planning and diet related health conditions. In order to provide food to the community, we had the help of an impressive volunteer force that provided 187,294 hours of service last year, which equates to 90 full time employees - this is more than we employ.

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Program 2

Brown Bag

Provides food on a weekly basis to low-income seniors

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Program 3

Family Harvest

Provides monthly food assistance to families with dependent children.

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Program 4

Produce Mobile

Operates like a mobile farmer's market, providing fresh fruit and vegetables to communities for immediate distribution to low-income residents.

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Program 5

Kids Now (Nutrition on Weekends)

Provides weekly bags of healthy, kid-friendly food for children to take home every Friday.

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Charting Impact

Five powerful questions that require reflection about what really matters - results.

Self-reported by organization

  1. What is the organization aiming to accomplish?
    The mission of Second Harvest Food Bank of Santa Clara and San Mateo Counties is to provide food for people in need in our community. Our vision is to lead our community to eliminate hunger. We want to ensure that anyone who needs a meal can get one.

    It's not a lack-of-food problem. There's plenty of food out there. We waste an estimated 40% of food produced in this country every single day. Last year, we rescued more than 32 million pounds of food that would have gone to waste. Hunger is a solvable problem and Second Harvest is working to get the food that would otherwise be wasted into the hands of those who need it.

    Today, 1 in 10 people in Santa Clara and San Mateo Counties receives at least some of their food from Second Harvest. The fact that nearly a quarter of a million people are receiving food assistance from us every single month in wealthy Silicon Valley is staggering.

    The majority of those we serve are children and seniors. The recent recession had a devastating impact on many of the people in our community and while the economy may be improving, many local families have been left behind.

    The working poor who turn to us for food come in all shapes and sizes. Many are educated and own their homes. They are ordinary people who never imagined they would find themselves standing in line for a meal. These individuals and families rely on soup kitchens, pantries and shelters to eat, and those neighborhood organizations receive the majority of their food from Second Harvest Food Bank free of charge.

    Second Harvest is committed to serving as many people as we can, given available resources across both Santa Clara and San Mateo Counties. Delivering healthy, nutritious food is a priority. Fresh fruit and vegetables account for more than half of the food we distribute each year.

    Second Harvest stretches every donated dollar as far as it can go. We honor our commitments and strive to provide excellent service by treating people – from clients to partners to staff – with respect and fairness.
  2. What are the organization's key strategies for making this happen?
    We believe that the solution to ensuring that our neighbors have enough to eat is connectivity. There is plenty of food available, and we are working to end local hunger by connecting our neighbors in need to nutritious food. We connect people with food through our supply-chain (providing physical food to hungry people) as well concentrating on connecting our hungry neighbors to other critical food assistance programs such as CalFresh (food stamps).

    We steward every dollar donated to us with care. With every $1 donated, we can provide two nutritious meals. We know how to maximize every dollar and can get the best deals possible thanks to the relationships we have with farmers, other food banks and food distributors.

    Second Harvest launched a three year strategic plan that spans our fiscal years 2013 – 2016. The three strategic focus areas are as follows:

    1. Efficiency: Optimize the supply chain to maximize impact
    • Provide more food (while maintaining or improving nutritional quality)
    • Improve processes
    • Optimize distribution channels

    2. Technology: Use technology to connect more people to food
    • Rescue wasted food
    • Remove access barriers to food

    3. Leadership: Lead and educate around the issue of hunger
    • Increase food stamp participation among eligible households
    • Leverage the Feeding America Network
    • Mobilize the public
    • Build new partnerships

    We are determined to reach beyond our walls to leverage our vast network (300+ non-profits) while also forging new partnerships that will result in providing more food to hungry people. We supplement our highly efficient physical distribution of food by adopting new technologies. We also actively enlist the great minds of Silicon Valley and the Peninsula to explore and pilot new hunger relief strategies that have the potential to feed more people than ever before.
  3. What are the organization's capabilities for doing this?
    For the past forty years Second Harvest Food Bank has provided food to hundreds of thousands of low-income individuals who had nowhere else to turn to meet one of life’s most basic needs: food. Our organization has received regional and national recognition for our ability to deliver on our mission.

    Executive Leadership: Kathy Jackson, CEO of the Second Harvest Food Bank was named Feeding America 2014 Network Leader of the Year for her efforts to significantly increase the amount of food provided by Second Harvest and for streamlining operations to drive down costs.

    Supply-Chain Expertise: Vice President of Operations, Ralph Maltese has more than 20 years of operations, logistics, inventory control, process re-engineering, and supply chain management expertise. Ralph joined the SHFB executive team in 2013.

    Space: As a local hunger relief organization, Second Harvest owns and operates three facilities located in San Mateo and Santa Clara Counties. We own a 22,000 square foot warehouse and volunteer center located in San Carlos (Bing Center), a 65,000 square foot warehouse located in South San Jose (Curtner Center) and a 75,000 square foot warehouse and volunteer center located in North San Jose (Cypress Center).

    Collaborative Program Model: We are truly a collaborative nonprofit organization. We partner with more than 330 community-based organizations who receive most of the food they provide to low income people from Second Harvest. We distribute food to 770 distribution sites – from soup kitchens and shelters to food pantries and drop-in centers. In addition to partnering with local non-profits, we address under-served populations through our own direct service food programs.

    Food Rescue: About eighty percent of the food we distribute is donated. We only purchase food when absolutely necessary. Through our collaborations with farmers, manufacturers, retailers, the government and the community, we have developed a formula that stretches every dollar. We can provide two meals for every $1 donated.

    Funding: Second Harvest has consistently mobilized the community to meet critical funding goals. We receive generous donations from individuals, private foundations, corporations, and community groups. More than half of our funding comes from caring individual donors. Approximately 2,000 groups host food and fund drives annually. Food and fund drives are unique community efforts planned, produced and promoted in partnership with organizations of all shapes and sizes across the region.

    Volunteers: Each week, hundreds of volunteers help with all aspects of our operation: from food distribution in the community, to sorting produce in the warehouse, to providing data entry and administrative support in our office. Last year, we leveraged more than 316,000 volunteer hours, at a value of $6.6 million.

    National Network: We are a member of Feeding America, a nationwide network of more than 200 food banks.
  4. How will they know if they are making progress?
    We will measure our success using the following two key performance indicators:

    1. Number of pounds of food distributed to hungry households (while maintaining or improving nutritional quality)
    o Our FY2016 impact goal is to provide 75.7 million pounds of food (equivalent to 63 million meals), which is a 32% increase from our FY 2013 level

    2. Cost per pound of food distributed
    o Our FY2016 efficiency goal is to improve efficiency by 10%

    In addition to reporting out on the amount of food we distribute and our operational efficiency, we monitor the nutritional quality of the food we are distributing. Our board of directors closely monitors a variety of key performance indicators on a regular basis. Organizational key performance indicators span all areas of our operation: financials, inventory turns, food waste, types of food collected etc.
  5. What have and haven't they accomplished so far?
    Major Accomplishments

    Among 1% of food banks nationally that doesn’t charge: Second Harvest is proud to be one of only a handful of food banks across the nation that does not charge for any of the food we distribute to partner agencies.

    Meeting the rising need: We provide food to nearly a quarter of a million people each month (1 in 10 local residents). We have kept up with the explosion in demand for food assistance since the great recession. When the number of people seeking food assistance increased by 50% due to the recession, we responded by raising additional funds and distributing more food to hungry people.

    Commitment to nutrition: Providing instead of compromising the nutritional quality of the food we distributed to increase the volume, we actually increased the proportion of the healthiest foods distributed. More than half of the food that we distribute is fresh produce. During the recession, we managed to open a third facility and we re-engineered our supply chain with the goal of providing more fresh produce to hungry people than ever before.

    Leadership: Over the past five years, we have evolved from primarily being a traditional food bank focused on distributing food through a supply chain to more broadly defining ourselves as leaders in hunger relief and finding the most efficient and effective ways to get food to hungry people. We focused on increasing food stamp participation and forged new partnerships to raise awareness about hunger and connect people to the food they need. Every food stamp dollar received generates $1.79 in economic activity in our region.

    Opportunity

    Food Rescue: Our greatest opportunity is related to the expansion of our food rescue program. Each year, about 40 percent of the food produced for people to eat in the United States goes to waste. Our next challenge is to find ways to re-route food so that anyone who needs a meal can get one. The difficulty is that much of the food that is wasted is prepared food and there are legitimate food safety concerns that are barriers to re-distributing that food to hungry people. There is an opportunity to develop a recovery and distribution system that is nimble and responsive. We are currently working with Feeding America to pilot a system of this nature. We also believe that we can rescue millions of pounds of food from grocery stores that is otherwise thrown out. We have had some recent success increasing the amount of food we receive through our “grocery rescue” program, but believe that by investing additional resources in this program, we will be able to amplify our impact and keep hunger at bay for thousands of our neighbors.

Funding Needs

Second Harvest is currently running the largest summer food and fund drive in the nation, Share Your Lunch. The campaign goals are to raise $1 million and 100,000 pounds of food to address childhood hunger. To get involved and learn the latest, visit www.SHFB.org/ShareYourLunch.

Accreditations

Charity Navigator

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

SECOND HARVEST FOOD BANK OF SANTA CLARA AND SAN MATEO COUNTIES
Fiscal year: Jul 01-Jun 30
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

Second Harvest Food Bank of Santa Clara and San Mateo Counties

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2015, 2014 and 2013
  • Board Chair and Board Members
  • Access to the GuideStar Knowledge Base Search
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CHIEF EXECUTIVE FOR FISCAL YEAR

Kathryn Jackson

BIO

Kathryn Jackson joined the Food Bank in August 2009.  With experience in non-profit board management and more than 20 years in the financial services industry, Kathryn has a proven track record of success in leading and growing large and small non-profit and for-profit organizations. Prior to joining the Food Bank, Kathy served on the Board of Directors for the Foundation for the Future, acting as Annual Campaign Chair (2006 - 2007) and President (2007- 2009). In the corporate world, Kathryn managed various line businesses as a senior-level executive with finance-based corporations specifically Bank of America Leasing and Capital, GATX Capital Corporation and D’Accord Incorporated. Kathryn has an MBA in Marketing, Finance and Accounting from the Kellogg Graduate School of Management at Northwestern University and is a Phi Beta Kappa graduate of Stanford University.

STATEMENT FROM THE CEO

"Despite the economic challenges that gripped the nation and our two counties in fiscal year 2010, by working together we made progress in fighting local hunger. We have literally quantified the annual number of “missing meals” that keep us from having a well-fed local population where no child, senior or family would face a nutritional shortfall. Our strong financial results underscore the care that we take with every dollar that you entrust to us. In stewarding those dollars and utilizing them in a highly efficient way, we strive to leverage our resources for the benefit of the community. Charity Navigator has recognized our financial stability, operational efficiency and impact by awarding Second Harvest Food Bank a four-star rating, a feat attained by a small percentage of charities nationally. Thank you for all that you do to help us breathe life into our mission. The Food Bank's story is about people...people like you, who transform our vision of a hunger-free community into a meal, one person and one day at a time."

Governance

BOARD CHAIR

Norm Taffe

Cypress Semiconductor

BOARD LEADERSHIP PRACTICES

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices. Self-reported by organization


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BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?


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CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?


RESPONSE NOT PROVIDED

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?


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BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?


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BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?