February 2007

Dear Friend:

Many of you have told us that you dislike having to log in every time you use GuideStar. I am happy to report that you no longer do—last week, we launched a  Remember Me feature on our site. Just click the  Remember Me box beneath the password box on our home page or log-in page, and you will be logged in the next time you use GuideStar, as long as you don't log out when you leave our site and as long as you return within 60 days.

I find two things about this new feature particularly satisfying: it makes our site easier to use, and it was added in direct response to our users' feedback. This feedback came to us through our user surveys, feedback links, and face-to-face conversations at conferences, meetings, and presentations.

A number of my colleagues and I are about to have new opportunities to receive your feedback in person. Although it is still, in Longfellow's words, "the long and dreary Winter," we are braving the elements to take GuideStar on the road. During the next several weeks, GuideStar representatives will be showing up on the West Coast, East Coast, and points in between. We'll be adding more events as we confirm them, so check back to see if one has been added near you.

I hope that, if our paths do cross in the next few months, you'll take a moment to tell us about your experiences using GuideStar. Let us know what you like best, what you like least, what's working well, what could be better, and the projects you'd like to see us undertake. If we can't meet soon in person, I hope you'll e-mail me at president@guidestar.org or call with your ideas on how to make GuideStar better.

Also, if you have an upcoming event that we can attend or if you would like us to make a presentation or speak to a group of GuideStar users, please write to my colleague Karen Rayzor at krayzor@guidestar.org.

And, in case you were wondering what happens with our new Remember Me feature if you log out when you leave our site or return after 60 days: just log in again. If you've forgotten your password, click the  Forgot your password? link below the Remember Me box, and we'll e-mail a new password to you. Once you log in with your new password, you can change it by clicking on the My GuideStar link at the top of the page and then the Edit my profile link on your My GuideStar page.

Sincerely,

Bob Ottenhoff
President and CEO
president@guidestar.org