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Management Team

Robert Ottenhoff

President and Chief Executive Officer

As GuideStar's president and CEO, Bob Ottenhoff is responsible for the strategic execution of the GuideStar mission, fundraising to support this mission, and is the liaison with GuideStar's board of directors. Bob has 25 years of management experience in public broadcasting and high-tech companies, including 9 years as chief operating officer of the Public Broadcasting Service (PBS). He currently serves on the board of Inspirit Foundation (formerly Vision TV), Grameen Foundation USA, Link TV, and Write on Sports, and he serves on the advisory committee of the Netherlands-America Foundation. He previously served on the board of the AAFRC Trust for Philanthropy and the e-Philanthropy Foundation. Bob holds a bachelor’s degree from Calvin College and a master's degree in planning from Rutgers University. He is a sought-after writer and speaker on nonprofit and philanthropic issues, and he has been frequently quoted in television, radio and leading publications such as the New York Times, Chronicle of Philanthropy, Wall Street Journal, and Forbes.

Robert Ottenhoff

Lee Glenn

Senior Vice President

Lee is responsible for GuideStar's strategic planning for business purposes, technology and the development of next-generation products and services. Lee has more than 20 years of broad-based experience in sales and marketing management, strategic planning, business development and product development in emerging markets. Lee has held leadership positions with nationally recognized companies Yahoo!, AOL, Boston Scientific, Church & Dwight (Arm & Hammer) and SmithKline Beecham. Lee holds a Bachelors of Business Administration from The College of William and Mary and serves as trustee for The College of William and Mary Athletic Education Foundation.

Lee Glenn

James Lum

Chief Financial Officer

James is responsible for strategic and tactical matters as they relate to budget management, cost benefit analysis, forecasting needs, and the securing of new funding and for all resource-related activities of the company. Before joining GuideStar, he spent 14 years in the New York City area leading financial planning and analysis for media companies in television, radio, publishing, and the Internet. He served on the board of nonprofit Pacifica radio stations in both New York and Virginia and was a juror for the International Emmys for the last 10 years. He started his professional career as an environmental engineer for firms and clients across the East Coast.

James Lum

James Dobrzeniecki

Vice President, Information Technology

Jim oversees GuideStar's Information Technology Department. He has more than 25 years of experience in the fields of telecommunications, technical systems management, and applications development. Before joining GuideStar, Jim served as the vice president of Technical Operations for DS3 Data Vaulting, a start-up company specializing in off-site, on-line network backup; as chief information officer for McGuire Woods LLP, an international law firm based in Richmond, Virginia; and the Southeast regional vice president of operations for Systems and Computer Technology in Malvern, Pennsylvania. He holds a B.S. degree in Computer Science and Management Science and an MBA, both from Kent State University.

Jim Dobrzeniecki

Chuck McLean

Vice President, Research

Chuck is responsible for conducting research for GuideStar and customers interested in nonprofit sector data. He also works to identify new data sources and ways to present data effectively to GuideStar users. Chuck produces the annual GuideStar Compensation Report, which analyzes the salary and benefits of thousands of nonprofits throughout the country. He has 15 years of experience as a teacher and researcher in various institutions of higher education. Chuck serves on the advisory committee of the National Center for Charitable Statistics and is a member of the Panel of Nonprofit Sector Representatives for the Commission on Accountability and Policy for Religious Organizations. A graduate of Christopher Newport University, Chuck also received an M.S. degree in mathematics from the College of William and Mary.

Chuck McLean

Debra Snider

Vice President, Operations

Debra is responsible for our D.C. and Williamsburg facilities management and oversees all administrative activities, human resources, accounting, internal communications, and project coordination at GuideStar. Debra has 30 years' experience in the communications field, having worked for Gannett, Inc. and a number of catalog companies and public relation firms. Before joining GuideStar, she served as an elected school board member in upstate New York and was a board member of Camp Chin Gu, a camp for Korean adoptees. She holds a Bachelor’s degree in journalism from Southern Illinois University.

Debra Snider

Kelly Ann Whalen

Chief Development Officer

As GuideStar's chief development officer, Kelly sets a wide variety of strategies and approaches to secure new funding for GuideStar. Kelly is responsible for building and managing relationships with donors and prospects as well as for securing and managing membership support, general operating grants, and other project grants. Kelly comes to this role with 20 years of executive experience in fundraising, management, and volunteer leadership at some of the nation's leading nonprofits, including the Smithsonian Institution and Georgetown University. A Certified Fund Raising Executive (C.F.R.E.) since 1996, Kelly holds a master's degree, earned with honors, from Georgetown University and a bachelor's degree from Long Island University, C.W. Post Campus.

Kelly Ann Whalen