Frequently Asked Questions

You may find the answer you need in our Frequently Asked Questions. If not, call or e-mail, and we'll respond as soon as we can. Messages are answered in the order in which they are received.

Contact GuideStar

Call: 1-800-421-8656 or 1-757-229-4631

Fax: 1-757-229-8912

E-mail:

• info@guidestar.org—general inquiries
  
• nposervices@guidestar.org—inquiries from nonprofits. Be sure to include your organization's Employer Identification Number (EIN) in your message.
• products@guidestar.org—inquiries related to GuideStar products and services

Hours of Operation: 8:00 a.m. to 5:00 p.m. ET, Monday through Friday

Feedback

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Williamsburg, VA

4801 Courthouse Street
Suite 220
Williamsburg, VA 23188

Washington, D.C.

1701 Pennsylvania N.W.
Suite 300
Washington, DC 20006