Community Improvement, Capacity Building
NTEN
Connect. Learn. Change.
Mission
NTEN supports organizations by convening the nonprofit community, offering professional credentials and training, and facilitating community skill and resource sharing.
Ruling year
2000
CEO
Amy Sample Ward
Main address
621 SW Alder Suite 310
PORTLAND, OR 97205 USA
EIN
91-2072298
Cause area (NTEE code)
Alliance/Advocacy Organizations (S01)
Professional Societies, Associations (W03)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Sign in or create an account to view Form(s) 990 for 2018, 2017 and 2016.
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Communication
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Nonprofit Technology Conference
The Nonprofit Technology Conference (NTC) is the nonprofit industry’s signature technology event, bringing together the best and brightest nonprofit professionals from around the world to collaborate, innovate, and maximize effectiveness. The NTC is the event to attend if you want your company to stand out in the nonprofit technology sector. It’s the place to BE SEEN, with over 1,700 attendees connecting and learning about the latest technologies, best strategies, and pressing issues. Attending the NTC gives you the opportunity to MAKE CONNECTIONS with decision-makers and thought leaders.
Online Learning
Each year, we present over 100 online learning opportunities. We'll help you keep up on the latest ways for you to use technology—from online fundraising and social media to cloud computing and hardware solutions.
NTEN Community and Tech Clubs
NTEN’s community of 50,000 individuals are busy all year long reading our newsletter and reports, attending some of our over 100 online events a year, participating in our vibrant online community discussions, and taking part in the dozens of local community and educational events we hold each year.
Reports and Research
NTEN collaborates with partners worldwide to bring you research, articles, surveys, and other original documents about important issues in nonprofit technology. We cover topics ranging from e-benchmarks to cloud adoption to IT budgeting and staffing. NTEN reports and research are used by tens of thousands of nonprofits each year.
Digital Inclusion Fellowship
In 2015, we launched the Digital Inclusion Fellowship with support from Google Fiber and The Knight Foundation, recruiting 16 local community leaders to serve for one year with community based organizations to establish and expand programs addressing the digital divide.
Where we work
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of conference attendees
This metric is no longer tracked.Totals By Year
Related Program
Nonprofit Technology Conference
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
NTC registration fluctuates each year based on the location of the event across the US, with the highest numbers often on the coasts.
Total number of organization members
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Membership was paused for most of 2019 as we changed our model to reflect our deep investment in equity and launched an individual membership program in late 2019.
Number of research studies conducted
This metric is no longer tracked.Totals By Year
Related Program
Reports and Research
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
NTEN conducts original research and resources each year as well as contributing to partner research projects.
Number of students registered for online courses
This metric is no longer tracked.Totals By Year
Related Program
Online Learning
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
NTEN offers online courses and a professional certificate in nonprofit technology management.
Charting impact
Five powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
NTEN's Theory of Change outlines four areas of ultimate impact, including: - An increased number of technology champions within nonprofit organizations. - An increased number or organizations who recognize technology as central to their entire operations (including their mission). - Sufficient conditions in the nonprofit sector to support nonprofit organizations using technology to fulfill their missions. - That NTEN is a sustainable membership organization, with healthy financials, operations, human resources, and practices.
What are the organization's key strategies for making this happen?
Connect NTEN facilitates the exchange of knowledge and information within our community. We help community members connect to resources and to each other. Learn NTEN educates our constituents on issues of technology use in nonprofits and provides professional development opportunities. We build the capacity of organizations by creating valuable and relevant informal trainings and professional certification. Change NTEN facilitates changes at the individual and organizational level to ensure that nonprofits are able to make and implement better and more informed technology decisions aimed at fulfilling their missions. We support all staff in an organization in budgeting, planning, and using technology.
What are the organization's capabilities for doing this?
NTEN is the leading convener for the nonprofit technology community both through the annual Nonprofit Technology Conference and through year-round programs. We are unique in our product-agnostic approach, focusing instead on the strategic application of technology and the decision making for budgeting, planning, and implementing any technologies an organization may choose.
How will they know if they are making progress?
From our Theory of Change, we are working toward four key areas of impact with the following indicators used in evaluation: An increased number of technology champions within nonprofit organizations. - number of NTEN members - engagement algorithm for evaluating participation types over time An increased number or organizations who recognize technology as central to their entire operations (including their mission). - number of NTEN members per organization - engagement algorithm for evaluating participation types over time Sufficient conditions in the nonprofit sector to support nonprofit organizations using technology to fulfill their missions. - staffing - foundation support for capacity building - trend analysis of data gathered through Tech Accelerate That NTEN is a sustainable organization. - healthy financials - effective operations - equitable practices and policies
What have they accomplished so far and what's next?
Annual reporting on our four areas of impact is available on the website.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is the organization collecting feedback?
We regularly collect feedback through: electronic surveys (by email, tablet, etc.), focus groups or interviews (by phone or in person), community meetings/town halls, constituent (client or resident, etc.) advisory committees.
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How is the organization using feedback?
We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to identify where we are less inclusive or equitable across demographic groups, to strengthen relationships with the people we serve.
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With whom is the organization sharing feedback?
We share feedback with: the people we serve, our staff, our board, our funders, our community partners.
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What challenges does the organization face when collecting feedback?
It is difficult to: we don't have any major challenges to collecting feedback.
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What significant change resulted from feedback
We are moving to a new membership model for our organization and had planned to include a sliding scale for payment of dues. Through our community centered process for planning the changes and specifics of the new model, we decided to have a minimum on the sliding scale instead of the no cost minimum we had anticipated because of consensus in the community about the need.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
NTEN
Board of directorsas of 8/27/2020
Jason Shim
Pathways to Education Canada
Term: 2019 - 2022
Farra Trompeter
Big Duck
Ken Montenegro
Center for Constitutional Rights
John Zoltner
Save the Children
Beth Kanter
The Happy Healthy Nonprofit
Deb Socia
The Enterprise Center
Bridget Jackson
NeighborWorks America
Emilio Arocho
National Association for Healthcare Quality
Aki Shibuya
Washington Women's Foundation
Ananda Leeke
Multicultural Media, Telecom and Internet Council
Meico Marquette Whitlock
Mindful Techie
Sarah Ali
Grassriots
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 09/10/2019Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Keywords
Technology, web, social media, IT, CIO, data, cloud
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