Tri-Valley Transit, Inc.
transportation for everyone
Programs and results
What we aim to solve
Isolation and poor health are a threat in central Vermont due to rural geography and the income level, age and physical ability of its residents.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Public Shuttle Bus System
Shuttle buses which operate on a daily basis within central Vermont. Specialized transportation for Medicaid recipients, elders and persons with disabilities. Carpool coordination.
Dial-a-Ride
Dial-a-Ride (DAR) system includes ride programs that focus on specialized populations including elders, persons with disabilities, low-income familieis and individuals, as well as the visually impaired. These services include transporting elders to meal-sites, delivering Meals-on-Wheels and transporting county residents to medical, social or employment-related services and activities.
Where we work
Awards
Ridership Excellence Award 2008
Federal Transit Administration - Region 1
Governor's Award for Outstanding Workplace Safety 2010
State of Vermont
Partner in Community Caring Award 2010
United Way of Addison County
Innovative Rural Transit Systems 2011
Transportation Cooperative Research Program
Rural Transit Economic Impact 2012
ReConnecting America
Affiliations & memberships
Community Transportation Association of America 2020
Vermont Public Transportation Association 2020
External reviews

Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We support residents' employability, health, ability to age at home with dignity and overall quality of life.
What are the organization's key strategies for making this happen?
We provide public Shuttle Buses for everyone and Dial-A-Ride services for vulnerable residents who can't access buses.
What are the organization's capabilities for doing this?
We engage staff, volunteers and Board members, and implement internal systems and facilities that support outstanding performance, effectiveness and professionalism in all aspects of our work.
We work with a wide range of community partners to provide high quality, reliable and flexible services that meet our customers' needs.
We are committed to social, environmental and economic justice.
We treat riders, staff and community members with respect, dignity and kindness.
We develop and maintain diverse and stable funding sources and partners, and make thoughtful decisions that ensure our long-term sustainability.
We participate as part of a state and regional transportation network, facilitating seamless travel.
What have they accomplished so far and what's next?
Tri-Valley Transit was created in 2017 as the legal merger of Stagecoach Transportation of Orange and Northern Windsor Counties and ACTR of Addison County. Stagecoach has been providing community transportation since 1976 and ACTR since 1992.
ACTR and Stagecoach both began as volunteer ride programs for elderly and disabled residents. The evolved to become Medicaid Transportation Brokers for their regions. And they both grew their small volunteer workforces to robust networks that provide both public shuttle buses for everyone and specialized rides for vulnerable neighbors who cannot access bus routes.
TVT has heightened its safety standards to continue meeting usual and evolving transportation needs in the communities we serve. During COVID we are proud to have been part of the rural emergency food delivery system, and provider of free rides to vaccination appointments.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Tri-Valley Transit, Inc.
Board of directorsas of 03/09/2023
Tom Burgos
Retired AVP-Business Risk Services for National Life
Term: 2022 - 2025
Renny Perry
Former Mayor of Vergennes. Vice-President of Vergennes Partnership
Term: 2021 - 2024
Gale Hurd
Community Activist
Tim Crowley
Community Activist
Renny Perry
City of Vergennes
Adam Lougee
Regional Planner
Margaret Gladstone
Farmer
Deborah Wesley
Director of Hospice and Home Health Service
Michael Livingston
Retired Head of School
David Andrews
Retired Minister
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/21/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.