Human Services

Mystic Valley Elder Services, Inc.

  • Malden, MA
  • www.mves.org

Mission Statement

The mission of MVES is to support the rights of elders and adults living with disabilities to live independently with dignity in a setting of their choice by providing them and caregivers with information, advice, and access to quality services and resources.

Main Programs

  1. MVES Gap Endowment Fund
  2. MVES Money Management Program
  3. MVES Supportive Housing Food Pantries
  4. MVES Community Mental Health Outreach Program
  5. MVES Meals on Wheels Program
Service Areas

Self-reported

Massachusetts

MVES serves residents of Chelsea, Everett, Malden, Medford, Melrose, North Reading, Reading, Revere, Stoneham, Wakefield and Winthrop. The MVES SHINE (Serving Health Insurance Needs of Everyone) Program serves twenty-one communities including: Chelsea, Danvers, Everett, Lynn, Lynnfield, Malden, Marblehead, Medford, Melrose, Middleton, Nahant, North Reading, Peabody, Reading, Revere, Salem, Saugus, Stoneham, Swampscott, Wakefield, and Winthrop.

ruling year

1977

Principal Officer since 1998

Self-reported

Mr. Daniel J. O'Leary

Keywords

Self-reported

home care, meals on wheels, caregiving advice, home health care, adult protective services

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EIN

04-2562646

 Number

3868504680

Contact

Cause Area (NTEE Code)

Senior Centers/Services (P81)

Home Health Care (includes Visiting Nurse Associations) (E92)

Meals on Wheels (K36)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Programs + Results

How does this organization make a difference?

Overview

Self-reported by organization

Mystic Valley Elder Services has been serving our community since 1975. We have a strong commitment to community-based care and to helping people stay safely in their homes for as long as they desire. If you want to stay independent...If you need support caring for an elder or disabled adult in your life...If you want information about services that can keep you healthy and safe...MVES is here to help. We serve people of all races, ethnicities, cultures and sexual orientations. Our staff can respond to calls in ten different languages and connect callers with critical, life-sustaining services. We provide care management and home care services to 6,000 older adults in our region each year. We deliver over 48,000 home delivered meals every month and serve 7,400 meals every month at senior dining sites across our region. We provide information, advice and referral services to over 1,000 people every month. We responded to 548 elder abuse calls in the past year. We operate 14 food pantries in our region where older adults can go to get nutritious fresh food and canned goods each month. Each day, we bring critical, life-supporting care and resources to older adults, adults with disabilities, and caregivers in the Mystic Valley region. Some specific goals in the year ahead follow: expand our Options Counseling Program and work closely with area hospitals to make certain older adults and adults with disabilities can smoothly and safely be transitioned from hospital stays back home with services and support they need; enhance our ability to respond quickly during times of weather emergencies and other public safety emergency situations in our region; increase the overall meal quality and satisfaction with our meals on wheels program and continue to expand choice and options for people served through this program; work on improving access to transportation for older adults and adults with disabilites across our region.

Programs

Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Program 1

MVES Gap Endowment Fund

By supporting the MVES Gap Endowment Fund and our $5 million endowment campaign, you are ensuring that elders who are ineligible for state assistance are able to receive the life-supporting care they need. The Gap Fund is the only program of its kind in Massachusetts. The vast majority of older people want to continue living in their own homes, in their own communities for as long as possible. Government funded programs provide home and community based care to poor and frail older adults. Wealthy older adults purchase the services they need to maintain their health and independence. But what happens when low- and moderate-income older adults need help? State eligibility guidelines have little room for nuance or context, so these elders get trapped in the gap—the gap between state assistance and the ability to pay for care themselves. Your gifts to the MVES Gap Endowment Fund are helping us build a lasting resource and safety net for elders who fall in the gap in our region.

Category

Human Services, General/Other

Population(s) Served

Disabled, General or Disability Unspecified

Poor/Economically Disadvantaged, Indigent, General

Other Named Groups

Budget

$50,000.00

Program 2

MVES Money Management Program

The MVES Money Management Program is a practical, economic solution that helps low-income elders with budgeting, paying routine bills, and keeping track of financial matters. Trained and insured volunteers are matched with local elders and visit them at least once a month to assist with opening the mail, writing checks for the elders to sign, developing and managing a budget and keeping financial paperwork organized. The program helps elders meet their financial obligations while remaining safe and independent in their own homes. MVES has maintained and expanded the Money Management Program through broad-based community support from local banks and foundations. This essential program has reached out to serve community-dwelling elders and assist them with bill paying services in the region since 1990. MVES Money Management Program participants typically live alone, are homebound, somewhat disabled or confused, and without supportive family or friends.

Category

Human Services, General/Other

Population(s) Served

Disabled, General or Disability Unspecified

Poor/Economically Disadvantaged, Indigent, General

Victims

Budget

$80,000.00

Program 3

MVES Supportive Housing Food Pantries

The goal of the MVES Supportive Housing Food Pantries is to provide on-site, monthly food pantries that offer free groceries to low-income and disabled adults living in 13 MVES' supportive housing sites, and at the Medford Senior Center. By bringing food pantries onsite each month at Supportive Housing buildings, concentrations of elders that need the food are able to easily access this nutritious food. The often insurmountable barrier of transportation to community food pantry locations has been removed for frail, disabled elders. Vulnerable people who need food assistance can benefit from food resources available in their community. Since 2006, MVES and Bread of Life (BOL) Food Pantry of Malden have collaborated to provide this program and help low-income elders living in supportive housing access no-cost groceries.

Category

Food, Agriculture & Nutrition, General/Other

Population(s) Served

Disabled, General or Disability Unspecified

Poor/Economically Disadvantaged, Indigent, General

Poor/Economically Disadvantaged, Indigent, General

Budget

$42,000.00

Program 4

MVES Community Mental Health Outreach Program

The MVES Community Mental Health Outreach Program provides outreach, in-home care coordination, and in-home therapeutic treatment to older adults experiencing mental health and substance abuse problems. The program's key goals include: increasing older adults' access to mental health care through a program of home and community-based mental health counseling; providing direct care including diagnosis, prescription medication, and therapy; addressing challenges such as hoarding, depression, anxiety, adjustment to loss, substance abuse, and other psychiatric symptoms; and improving elders' quality of life and emotional well-being.

Category

Mental Health, Substance Abuse Programs, General/other

Population(s) Served

Disabled, General or Disability Unspecified

Poor/Economically Disadvantaged, Indigent, General

Other Named Groups

Budget

$185,083.00

Program 5

MVES Meals on Wheels Program

The MVES Meals on Wheels Program provides a nutritious meal each day to older adults and adults with disabilities in our region who are unable to prepare their own meals. Many of these individuals are home-bound and isolated and their only daily contact with another human being is their meals on wheels driver. This important program provides a sense of security and daily check-in as well as access to a basic need - a healthy and complete meal each day.

Category

Food, Agriculture & Nutrition, General/Other

Population(s) Served

Disabled, General or Disability Unspecified

Poor/Economically Disadvantaged, Indigent, General

Poor/Economically Disadvantaged, Indigent, General

Budget

$6,000,000.00

Service Areas

Self-reported

Massachusetts

MVES serves residents of Chelsea, Everett, Malden, Medford, Melrose, North Reading, Reading, Revere, Stoneham, Wakefield and Winthrop. The MVES SHINE (Serving Health Insurance Needs of Everyone) Program serves twenty-one communities including: Chelsea, Danvers, Everett, Lynn, Lynnfield, Malden, Marblehead, Medford, Melrose, Middleton, Nahant, North Reading, Peabody, Reading, Revere, Salem, Saugus, Stoneham, Swampscott, Wakefield, and Winthrop.

Funding Needs

Mystic Valley Elder Services has been serving our community since 1975. We have a strong commitment to community-based care and to helping people stay safely in their homes for as long as they desire. Some of our most critical programs do not receive sufficient government funding. These programs include Meals on Wheels, Money Management Program, Mental Health Outreach Program, Options Counseling Program, Supportive Housing Food Pantries Program, the Elder Independence Fund and the MVES Gap Fund. Without private support from donors like you, some of these programs would be greatly scaled back or simply cease to exist. With your support, we can make a difference for vulnerable people in the Mystic Valley region. Your gift of $100 will provide Meals on Wheels to an older adult for a month; Your gift of $50 will provide two older adults with in-home mental health counseling support for a day; Your gift of $200 will provide money management assistance to an older adult for a year; Your gift of $25 will help us sustain the Elder Independence Fund which provides urgent assistance to elders in need. Your gift of $1000 will bring us that much closer to our $1 million endowment goal for the MVES Gap Endowment Fund.

Accreditations

Affiliations + Memberships

Lifetime Care Solutions

Mass Association of Older Americans

Massachusetts Association of Home Care and Area Agencies on Aging

Massachusetts Gerontology Association

Massachusetts Senior Action Council

National Association of Area Agencies on Aging

Retired and Senior Volunteer Programs

Meals on Wheels Association of America

External Reviews

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Financials

Financial information is an important part of gauging the short- and long-term health of the organization.

Mystic Valley Elder Services Inc
Fiscal year: Jul 01-Jun 30
Yes, financials were audited by an independent accountant.

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Operations

The people, governance practices, and partners that make the organization tick.

Mystic Valley Elder Services, Inc.

Leadership

NEED MORE INFO ON THIS NONPROFIT?

Free: Gain immediate access to the following:
  • Address, phone, website and contact information
  • Forms 990 for 2015, 2015 and 2014
  • Board Chair and Board Members
  • Access to the GuideStar Community
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Principal Officer

Mr. Daniel J. O'Leary

BIO

Daniel J. O'Leary is the Executive Director of Mystic Valley Elder Services, Inc., a state designated Aging Services Access Point (ASAP) and a federally designated Area Agency on Aging (AAA). MVES has a staff of 300 supplemented by 400 active volunteers. The agency's has an annual operating budget of $50+ million. MVES' mission is to support the right of elders and adults with disabilities to live independently with dignity in a setting of their own choice by providing information, advice, and access to quality services and resources. From 1992 to 1997, Dan served as the Executive Director of the Alzheimer's Association, Massachusetts Chapter, one of the largest and most active chapters of the national Alzheimer's Association. He has held a variety of senior-level positions in the Massachusetts aging network since 1975. Dan received his MA from the University of Florida and a BA from the University of New Hampshire. Among his many professional activities, he was appointed to the Governor's Special Commission of Long Term Care Services in Massachusetts, is the current President of the Massachusetts Home Care Association, was a former Board committee member of the national Alzheimer's Association, and served as President of Lifetime Care Solutions, Inc. Dan is an adjunct faculty member of the Gerontology department at the University of Massachusetts Boston. He teaches Human Resources and Personnel Management in the graduate level Aging Services Management Program at UMB.

STATEMENT FROM THE Principal Officer

"More often than not, a telephone call to Mystic Valley Elder Services is the beginning of a partnership. Our receptionist--not a computer--answers the phone. Our callers are immediately put in touch with a caring expert who listens very closely as they talk about their curent situation and what they need. And then our partnership begins. We believe that people are people, not numbers. We believe that people know what they want and need. We believe that providing support, advice, and services to elders, adults with disabilities, and caregivers must happen within the context of an equal partnership. We may have expertise in many areas, but our clients are the experts on their own lives. Every one of our partnerships is unique because every person's situation and needs are different. We don't believe in one-size-fits-all solutions when it comes to comfort, health, and independence. Instead, we believe in one-on-one conversations, explorations, and well-reasoned plans. Plans that frequently touch several different parts of our clients' lives, from housekeeping to meals, moving costs to help with managing finances, transportation to companionship. Plans that are as varied as the people in our communities. Our one-on-one, tailored approach to home care solutions means that we know our clients incredibly well. Which, in turn, means that they are with us in everything we do. Every decision we make as an agency is affected by how it will help Maria in Reading, George in Everett, Patrice in Malden, and so on. Our one-on-one relationships make us better as an agency. They make us more effective, more genuine, and more honest to our mission. In just the same way, our donors are present with us always. At every home visit between a nurse and an elder, at every caregiver support meeting, with every home-delivered meal for an adult with a disability or an elder in the community, our donors are with us, making us stronger, more effective, and more accountable. They--you--make this work possible. One on one, one by one, we are improving the quality of our clients' lives. We are bringing critical, life-supporting care and resources to elders, adults with disabilities, and caregivers in the Mystic Valley region. And we do it because of you. Thank you."

Governance

BOARD CHAIR

Ms. Judy Whatley

Retired

Term: Sept 2014 - Aug 2016

BOARD LEADERSHIP PRACTICES

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BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?


RESPONSE NOT PROVIDED

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?


RESPONSE NOT PROVIDED

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?


RESPONSE NOT PROVIDED

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?


RESPONSE NOT PROVIDED

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?