Literacy Volunteers of Greater Worcester
English language skills to help people thrive
Mission
Literacy Volunteers of Greater Worcester provides adults with the English language skills they need to help people thrive in our community.
Ruling year
2004
Executive Director
Jill Lagana
Main address
3 Salem Square, Room 332
Worcester, MA 01608 USA
Formerly known as
Literacy Volunteers of Greater Worcester
EIN
04-2914294
NTEE code
Adult, Continuing Education (B60)
Educational Services and Schools - Other (B90)
Voluntarism Promotion (T40)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
At Literacy Volunteers of Greater Worcester (LVGW), we provide English language skills to help people thrive. English language proficiency is key for our adult immigrant and refugee students to reach their goals and achieve economic security. LVGW provides English language skills to immigrants, refugees, and adults with limited literacy. LVGW serves hundreds of adult learners annually through one-to-one and small group tutoring (English for speakers of other languages and basic literacy), ESOL courses, and self-directed programs such as Rosetta Stone and Voxy. Our students' goals include • Obtaining a driver's license • Becoming a US citizen • Improving pronunciation and communication • Learning to read, write, and help school-age children with homework • Securing a job or advancing • Developing skills to improve employment situations • Navigating healthcare systems
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
ESOL (English for Speakers of Other Languages) Courses
We serve over 450 adult learners in our 30+ ESOL courses each year. Due to covid-19, our courses are offered online via Zoom, at no cost to students. Courses are offered at multiple levels: Survival (Pre-Beginner) English, Beginner, and Intermediate. English language skill areas include: conversation, vocabulary, pronunciation, speaking, reading and writing. Content areas include: helping children with school, English for work, and citizenship.
Individualized One-to-One Tutoring
LVGW offers free, private, confidential, and individualized One-to-One tutoring, year round. Matches are made as volunteer tutors are available-there is always a need. This program meets more adults schedules vs limited course schedules and can be a supurb method for acclimation of foreign-born to the US of America. Adult students over the age of 18 are eager to learn to speak, read and write English. Volunteers are trained to become Tutors in a time-proven training program at Literacy Volunteers
Where we work
Affiliations & memberships
Affiliate of Literacy Volunteers of Massachusetts 1973
Member, ProLiteracy 2022
External reviews
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of adults who received literacy services
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Immigrants and migrants, Low-income people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of students showing improvement in test scores
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Immigrants and migrants, Low-income people
Related Program
ESOL (English for Speakers of Other Languages) Courses
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
1. Tutored Students: 75% of tutored students with pre and post assessments gained an average of 1.4 SPL growth (n57/76).
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Strategic Plan & Goals FY19-FY21
1. Marketing - increase contacts, develop website, clear communication of mission
2. Board Development - maintain active board, provide development opportunities, board members attend networking opportunities
3. Revenue - reduce dependency on grants, net income of $0, 6-month LUNA, diversify and expand funding sources
4. Space - research space options for classroom/office
What are the organization's key strategies for making this happen?
• Define and communicate Literacy Volunteers of Greater Worcester as English language skills provider
• Develop Adult Basic Education (ABE) program offering at LVGW in addition to the primary English as Second Language (ESL/ESOL) programming.
• English language proficiency skills for Career Readiness: The Road to Economic Security
• Harnessing Civic Engagement & Career Readiness
• Create multiple sources of learning opportunities for constituents within and outside of classroom
• Develop further ESL/ABE Partner Collaborations
• Revenue Diversity and Expansion
• Growth Management for long-term sustainability
• Human Resource Development
What are the organization's capabilities for doing this?
Qualified team of administrative and programming staff in place. Supportive Board of Directors and community collaborations. Tracking student success more fully to capture quantitative and qualitative results.
What have they accomplished so far and what's next?
ABE Tutor Training has been added once a year to compliment ESL Tutor Training. Staff and volunteers receive ongoing training and educational opportunities within organization and externally. Students have shown significant gains in SPL growth performance with standard assessment measurement.
Three female students where empowered at Literacy Volunteers of Greater Worcester (LVGW) in 2017 thru sharing of their oral history as Immigrant Woman of Worcester. This oral history was a collaboration led by WWOHP and contributed to by LVGW in recording and transcription of these stories for public recording.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Literacy Volunteers of Greater Worcester
Board of directorsas of 03/21/2022
Amanda Addeo
Unum
Marc Sanguinetti
Bay State Savings Bank
Amanda Addeo
Unum
Frank Callahan
Worcester Academy
Michael Mills
Business Coaches and Associates
Melissa Depanian
Enernoc
Kelsey Miller
CPA
Mitchell F. Gaumond
Delta Dental
Laila Mhirig
Cornerstone Bank
Vittoria Buerschaper
Community Harvest Project
Nelson Luz Santos
Fletcher Tilton PC
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
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