Neighborhood Housing Services of New Britain, Inc.
Programs and results
What we aim to solve
Neighborhood Housing Services of New Britain works to create home ownership opportunities for individuals and families as well as develop and operate clean, efficient, affordable housing units and developments. We teach and counsel people that want to buy a home, learn about money and credit and how to be a good landlord, and how to prevent foreclosure. We work with resident leaders to improve neighborhoods and to combat blight. We acquire and renovate properties, especially those that have environmental contamination, and get them back on the tax rolls as productive, contributing developments.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Affordable Housing Development
NHSNB builds new houses and renovates existing buildings, selling affordable housing to low and moderate-income individuals and families in Greater New Britain.
Home Services/Housing Counseling/Foreclosure Prevention/Pandemic Rental Assistance
NHSNB provides a variety of financially empowering home services including 1) Classes on 1st Time Homebuying, Pre-Closing, Financial Fitness (Literacy), Effective Landlording, and Foreclosure Prevention; 2) One-On-One Counseling/Coaching services to improve clients' financial literacy, to prepare them for first time purchase of a house, and to prevent foreclosure; and 3) Support Services for Connecticut's temporary rental/utility assistance program called UniteCT. Classes and One-On-One Counseling/Coaching are provided by HUD-certified counselors.
Community Building and Engagement
NHSNB focuses on community support, placemaking, and resident leadership in a locality development approach to community building. NHSNB works with resident leaders in selected underserved neighborhoods to assist them with improving their neighborhood and to increase social cohesion (sense of belonging and connection) and collective efficacy (belief and ability to get things done together).
Rental Property Management
NHSNB owns and manages 43 units of affordable residential rental housing and 9 commercial spaces in 8 buildings in New Britain. Our goal is to provide quality rental housing to low and moderate-income people.
Where we work
Affiliations & memberships
NeighborWorks America Chartered Member 2001
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients assisted with completing applications for COVID-19 rental/utility assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Extremely poor people, Low-income people, Working poor
Related Program
Home Services/Housing Counseling/Foreclosure Prevention/Pandemic Rental Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Neighborhood Housing Services of New Britain, Inc.
Board of directorsas of 03/14/2024
Ms. Beth Ghiloni-Wage
Central Connecticut State University
Term: 2017 -
M. Kate Van Valkenburg
NBT Bank
Gary Robinson
Trinity on Main
Beth W Ghiloni-Wage
Central Connecticut State University
Talat Salama
Central Connecticut State University
Heidi Holt
Sublime Exposure Online LLC
Manny Sandoval
Community Mental Health Affiliates
Scott Selmecki
Home Depot
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/14/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.