Covenant House
Providing Housing and Supportive Services to Youth Facing Homelessness
Programs and results
What we aim to solve
More than 4.2 million young people experience a period of homelessness each year in the U.S. alone. The vast majority of youth do not become homeless by choice. The causes are complex, and are not due to a single incident or issue. About 50% of all unhoused youth were homeless for the first time in the past year and nearly half of all youth who experience homelessness do so more than once. Covenant House builds a bridge to hope for young people facing homelessness, including survivors of human trafficking and young families. Ending youth homelessness as we know it today is our North Star, and to that end, we support young people along three pathways: prevention, intervention, and restoration. Our mission is founded on unconditional love, absolute respect, and relentless support, and our doors are open 24/7 in 34 cities across five countries. Our high-quality programs, available at no cost, are designed to empower young people to overcome adversity, today and into the future.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
STREET OUTREACH
In vans and on foot, Covenant House outreach workers go out to the neighborhoods, riverfronts, parks, and other places where youth facing homelessness often seek refuge and offer them food, resources, and counseling. Through sustained contact, our outreach workers build trust with young people, encouraging them to come into our shelters and connect to our programs and services. In fiscal year 2024, we served 4,900 young people through our outreach programs.
EDUCATION AND EMPLOYMENT SERVICES
Young people arrive at Covenant House with dreams that have been disrupted by homelessness. At the time of intake, 23% are employed and 22% are enrolled in school. Advancing educationally and preparing for the world of work are key to a young person’s prospects for leaving homelessness behind. Either directly or through referral, we guide youth to appropriate educational and vocational opportunities, matching each young person’s strengths and abilities with their career interests. Our Career Pathways pilot program in information technology is helping youth prepare for careers that offer a livable wage and room to grow professionally. Our workforce development program helps them hone the skills they need to join the workforce, become independent, and sustainably exit homelessness. In fiscal year 2024, about 1,900 youth enrolled or remained in school, 1,300 engaged in on-site education programs provided at Covenant House, 2,600 obtained or maintained employment, and 2,900 youth engaged i
IMMEDIATE HOUSING
Covenant House welcomes all young people facing homelessness with unconditional love, absolute respect, and relentless support. Our shelter doors are always open, 24/7/365. We have provided uninterrupted service to children and youth for more than 50 years, ensuring them shelter, nutritious food, clothing, safety, medical care, and mental health care — all needs that require immediate attention. Covenant House provides high-quality services and programs to meet those needs, stabilize each young person’s situation, and help them begin to consider their longer-term goals for education, employment, career planning, and stable housing. We welcome all young people who come to us for housing and help, regardless of their race, religion, sexual orientation, or gender identity or expression. We are expertly equipped to respond to the unique needs of young survivors of human trafficking, those who identify as LGBTQ+, and those who are pregnant or parenting.
TRANSITIONAL LIVING PROGRAM - RIGHTS OF PASSAGE "ROP"
Covenant House’s transitional living programs, often referred to as “Rights of Passage” or ROP, are where young people take their boldest steps toward independence. Youth live in ROP for up to 18-24 months, where they tap into their potential and plan for the future. Our research shows that the longer a young person resides with us and takes advantage of our wraparound programs, the more likely they are to experience positive outcomes, including stable housing, gainful employment, and higher education. In our transitional living program, youth build basic life skills and financial literacy, participate in educational and vocational programs, seek employment with long-term advancement and career prospects, and work toward moving into their own safe and stable housing. Covenant House staff support each young person on their journey toward sustainable independence and a hope-filled future. In fiscal year 2024, our transitional living programs served 1,182 young people.
ANTI-HUMAN TRAFFICKING SERVICES
Our research indicates that approximately one in five youth residing at our U.S. and Canadian sites and more than one in two at our Latin American sites are survivors of human trafficking. Young people experiencing homelessness are vulnerable to traffickers, who prey on their need for love, support, a safe place to sleep, and food, to create a trauma bond with them. Covenant House has pioneered intake screening tools to quickly reveal a history of trafficking that, otherwise, young people may be reluctant to name. We meet trafficking survivors’ immediate needs for nutritious food, clothing, shelter, safety, and medical care. And we recognize their unique needs for extra levels of protection, including safe spaces at all our sites and safe houses at our sites. We also provide rigorous mental health care to help them process their experiences and reclaim their potential.
HEALTH AND WELL-BEING
Homelessness impacts a young person’s physical and mental well-being in many ways, and because youth are still developing cognitively, physically, psychologically, and emotionally, those impacts can have deep effects. This is even more so for young people of color and those who identify as LGBTQ+, as they face unique challenges associated with racism and prejudice. Covenant House welcomes all young people facing homelessness with unconditional love and absolute respect and provides them with access to a range of health and well-being services that they can use to heal and rediscover their potential. Our trauma-informed, strength-based programs and services range from medical care at our on-site health centers to therapy, yoga classes, music lessons, religious and spiritual services, and sports. In these activities, young people retake control over their lives, build on their strengths, and nourish their self-confidence.
PUBLIC EDUCATION AND PREVENTION
Covenant House uses a variety of platforms to inform and educate the public, government officials, and young people themselves about youth homelessness and human trafficking. We employ websites, social media, newsletters, school-based programs, talks, lectures, and peer-to-peer events across our federation to raise awareness of the causes and impacts of youth homelessness and of the signs that a young person might be experiencing homelessness or human trafficking. We also advocate locally and nationally for just laws that impact young people experiencing or at risk of homelessness and for increased housing options that are affordable for youth. In fiscal year 2024, we reached 41,000 young people through our public education and prevention program.
AFTERCARE AND PERMANENT HOUSING
Covenant House supports young people on their journey from crisis care to independence in an ongoing relationship that bolsters their capacity for independent living and prevents their return to homelessness. Our drop-in services for physical and mental health care and educational, vocational, and legal support remain available to many. We also help youth secure permanent housing by covering a portion of their rent, a portion that dwindles as their capacity for independence increases. Community apartments and rapid rehousing programs are an increasingly important part of our housing solutions, as are new models of affordable-for-youth housing such as our Linden Commons and Olive Tree Commons in California. In fiscal year 2024, we supported 737 youth in permanent housing.
Where we work
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Central America (region)
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North America
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of service recipients who obtained or maintained employment
This metric is no longer tracked.Totals By Year
Related Program
EDUCATION AND EMPLOYMENT SERVICES
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Reflects the number of unique young people served who obtained or maintained employment at some point during the fiscal year.
Number of bed nights (nights spent in shelter)
This metric is no longer tracked.Totals By Year
Related Program
IMMEDIATE HOUSING
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Reflects the number of nights of housing provided to young people during the fiscal year.
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Related Program
TRANSITIONAL LIVING PROGRAM - RIGHTS OF PASSAGE "ROP"
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Reflects the number of unique young people served in residential (immediate, transitional, and longer-term) programs during the fiscal year.
Number of homeless participants engaged in mental health services
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Reflects the number of unique young people served in on-site mental health programs during the fiscal year.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Covenant House has defined eight high-level goals that will drive our federation over the next 10 years. They are:
-Reduce youth homelessness: By 2035, reduce the number of young people (ages 16-24) experiencing homelessness for at least one night by 50% through the development of strategic international and national key partnerships and a targeted prevention strategy. Baseline is 4.2 million.
-Premier thought leadership: By 2035, CHI will have published 50 research/white papers on youth homelessness, organized and facilitated 10 international conferences, and influenced 10 major policy changes in the countries where we operate.
-Develop a prevention strategy: By 2028, establish and implement a comprehensive prevention strategy that effectively addresses and reduces risk factors for homelessness.
-Build knowledge management infrastructure: By 2028, develop and launch a robust knowledge management infrastructure, complete with technology supports, to streamline information sharing and improve organizational efficiency, ensuring that at least 90% are trained to utilize the new system by implementation.
-Establish an affordable-for-youth housing continuum: By 2035, every Covenant House site will increase access to affordable-for-youth housing by raising the funds necessary to add 1,000 additional units across the federation and establishing key partnerships with housing providers.
-Enhance mental health and employment services: By 2031, enhance mental health and employment services for youth by launching three new evidence-informed programs aimed at prevention, ensuring that 100% of Covenant House youth have access to support annually.
-Create an international advocacy framework: By 2028, create an international advocacy framework that engages at least 50 organizations and stakeholders, resulting in the development of three key policy initiatives aimed at supporting young people experiencing or at risk of homelessness.
-Establish the Covenant House International Youth Congress: By 2026, establish the Covenant House International Youth Congress to amplify the voices of homeless and at-risk youth, creating a platform for them to engage in decision-making processes that affect their lives, communities, and services provided.
It’s imperative that we build an implementation plan with our 34 sites that is reflective of their local needs and opportunities and supplements the services already available in their communities. This is patient work, and Covenant House is being thoughtful and deliberate in our approach. We don’t expect to arrive tomorrow at our overarching goal to end youth homelessness as we now know it today, but we do expect to arrive in our lifetime.
What are the organization's key strategies for making this happen?
Covenant House International published a new strategic vision in 2024 titled The Journey Home: A Road Map to Ending Youth Homelessness.
Covenant House is expanding our footprint as the recognized thought leader and convener in the field of youth homelessness. Through building an advocacy platform, a community impact model that promotes education and awareness, and a pathway to a continuum of affordable housing, aftercare, and healing supports, we have an opportunity to end youth homelessness for future generations.
Here are the strategies that will guide our decisions and investments through 2035:
-A collective mindset around ending youth homelessness and active engagement as a federation.
-Recognition as a national and international leader and thought partner.
-A funding environment that is not just based on crisis needs, but the opportunity to make meaningful change.
-Lifting up the voice of those with lived experience.
-Increased trauma-informed and healing practice throughout.
-A collective impact model around the homeless continuum.
If no new investments or interventions are made by 2035, the situation is expected to worsen significantly. According to the Department of Urban Housing and Development (HUD) and the Canadian government, the overall rate of homelessness in America and Canada increase annually by 12%. Using this rate of increase the overall number of young people experiencing homelessness for at least one night could lead to a population of potentially 14.7 homeless young people by 2035.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Covenant House
Board of directorsas of 3/31/2025
Andrew Bustillo DIRECTOR
Ariana Debose DIRECTOR
Audra A McDonald DIRECTOR
Bill Livek DIRECTOR
Brian M Cashman DIRECTOR
David Acker DIRECTOR
David Eklund DIRECTOR
David Hegarty DIRECTOR
Denis Coleman DIRECTOR
April Hunziker DIRECTOR
Merrian Brooks DIRECTOR
Eric Hutcherson DIRECTOR
Ernado Jason Villanueva DIRECTOR
Hannah Collier DIRECTOR
John Dickerson DIRECTOR
Jon S Corzine DIRECTOR
Jonathan Davidson
Kenneth Willman DIRECTOR
L. Edward Shaw
Lauren Aguiar DIRECTOR
Lucas Zelnick
Mark Dodds DIRECTOR
Mary T Sullivan DIRECTOR
Nannette Hendel DIRECTOR
Patrick Morrissey
Philip J Andryc BOARD CHAIR
Rachel Brosnahan DIRECTOR
Rah Thomas DIRECTOR
Stephanie Asbury DIRECTOR
Tracy Jones Walker DIRECTOR
Vivian Scott Chew DIRECTOR
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: