Disease, Disorders, Medical Disciplines

HealthWell Foundation

When health insurance is not enough.

aka HealthWell Foundation

Chantilly, VA

Mission

Mission: The HealthWell Foundation reduces financial barriers to care for underinsured patients with chronic or life-altering diseases. The HealthWell Foundation is an independent, non-profit organization that provides financial assistance to help underinsured patients living with chronic or life-altering diseases afford their prescription drug copayments, health insurance premiums, deductibles and coinsurance and other out-of-pocket costs. HealthWell's vision is to ensure that no patient, adult or child, goes without essential medical treatments because they cannot afford them. Since 2004, we have helped more than 320,000 patients afford their medical treatments and lead healthier, more fulfilling and productive lives.

Ruling Year

2005

President

Krista Zodet

Main Address

PO Box 220410

Chantilly, VA 20153 USA

Keywords

copayment assistance, prescription drug copayments, financial assitance, out-of-pocket costs, deductibles, health insurance premiums, copays, underinsured, health care

EIN

20-0413676

 Number

3177327983

Cause Area (NTEE Code)

Fund Raising and/or Fund Distribution (G12)

Health Support Services (E60)

Cancer (G30)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Blog

Programs + Results

What we aim to solve New!

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Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

HealthWell Copayment and Premium Assistance Programs

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Average grant amount

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

HealthWell Copayment and Premium Assistance Programs

Number of patients assisted

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

HealthWell Copayment and Premium Assistance Programs

Context notes

Life-to-date total number of patients assisted through 2017: 320,000+

Total dollar amount of grants awarded

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

HealthWell Copayment and Premium Assistance Programs

Context notes

Life to date total dollar amount of grants awarded is $900,000,000.

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

Our vision is to ensure that no patient, adult or child, goes without essential medical treatments because they cannot afford them.

HealthWell recognizes its responsibility as a charitable patient assistance organization to operate both efficiently and with utmost integrity. We strive to be the industry leader and innovator in the copay space adhering to practices that are of the highest ethical and compliance standards. To that end, our core goals are to:

• Assist the maximum number of patients each year with their cost-sharing obligations based on available funding
• Achieve and maintain efficient operations to maximize the proportion of each donated dollar going directly to patients
• Expand HealthWell's viability and sustainability by helping patients in new disease areas and with new areas of copayment assistance
• Increase revenue while maintaining low fundraising costs.

Our commitment to those we serve has always been to make their HealthWell experience as seamless and as user-friendly as possible.
HealthWell continues to leverage its capabilities to further improve customer experience and program efficiency through a series of operational, IT and administrative enhancements. We recently implemented program enhancements to make it even easier – and faster – for patients, providers and pharmacies to apply for and manage their HealthWell grants. This includes streamlining our grants process by offering secure online portals, instant grant approvals and real-time pharmacy cards which makes if possible for applicants to get approved instantly and begin using their grant the same day they apply.

In addition, HealthWell continues to diversify its funding streams and expand assistance to new diseases areas as well as new areas of copayment assistance. To date, HealthWell has awarded more than 368,000 grants in over 50 therapeutic categories to more than 250,000 underinsured Americans in need of financial assistance.

HealthWell is also expanding its support of America's underinsured. While we continue to provide grants to help patients access life-changing medical treatments, we are moving beyond traditional copayment assistance to address patient needs for premium assistance as well as assistance with out-of-pocket costs for supplies, supplements, surgeries and more.

We take pride in being consistently lean so we can stretch our dollars and provide maximum direct financial support to people who come to us. This is our mission and our commitment. All administrative and fundraising costs are financed by HealthWell and are not taken out of any donation, which means that 100% of every donated dollar goes directly to patient grants and services.

For well over a decade, the HealthWell Foundation has supported America's underinsured by providing them with a financial lifeline. Since our founding in 2003, we have assisted more than 250,000 patients with grants to help them with their cost-sharing obligations for essential medical treatments. HealthWell has moved beyond traditional copayment assistance to address patient needs for premium assistance as well as assistance with out-of-pocket costs for supplies, supplements, surgeries and more.

Donors, patients, providers and patient support communities place their trust in HealthWell because we take our responsibilities seriously and strive to be the industry leader in practices that meet the highest ethical and compliance.

HealthWell is governed by an independent Board of Directors that includes professionals in the fields of health care administration, clinical practice and research, direct patient care, patient advocacy and health law. HealthWell's dedicated staff of twelve oversee and manage the day-to-day program.

HealthWell has a proven track record of using donations effectively and efficiently. HealthWell received Charity Navigator's Four Star Charity rating indicating that it exceeds industry standards and outperforms most peer organizations. Additionally, HealthWell is ranked on The Chronicle of Philanthropy's annual “Philanthropy 400" list of America's largest charities.

Through our relationships with national organizations who are key influencers in a variety of disease communities, we have mutually expanded awareness of our programs and services resulting in a broader reach to those who need us most.

HealthWell's Board and Staff regularly monitor and review organizational goals, program audits and outcomes and stakeholder feedback to ensure that we are effectively making progress and achieving our mission.

HealthWell also undergoes a bi-annual evaluation process to assess its effectiveness in achieving its mission as part of the BBB's Standards for Charity Accountability.

We also regularly assess end user satisfaction through our Customer Service Satisfaction Surveys and patient and user testimonials. Sample questions include, “Did you get the information or update you needed today? How would you rate your overall experience? Would you recommend HealthWell to someone else?"

In our ongoing efforts to strengthen and streamline our program to better serve our customers, in 2016 we also rolled out a series of surveys to our provider and pharmacy networks.

Since launching our first fund in 2004, HealthWell has provided over $630 million in assistance to more than 250,000 patients covering more than 50 disease areas. In 2016, HealthWell celebrated a record year in corporate and individual donations to support the launch of new funds and the continued operation of existing programs.
Demand for HealthWell's services continues to grow each year.

Moving forward, our focus will remain on diversifying and strengthening our funding streams to meet growing patient demand in addition to expanding assistance to new diseases states and new areas of copayment assistance.

On the operational side, utilizing state-of-the-art technologies, we will continue to identify ways to realize more program efficiencies to help even more patients in need.

External Reviews

Financials

HealthWell Foundation

Fiscal year: Jan 01 - Dec 31

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  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2016
A Pro report is also available for this organization for $125.
Click here to view a Sample Report.

Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2016
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

No