Human Services

Operation First Response

aka OFR

Culpeper, VA

Mission

Operation First Response, Inc., supports our nation's Wounded Warriors and their families with personal and financial needs. Services are provided from the onset of injury, throughout their recovery period and along their journey from military life into the civilian world. Financial aid varies as each case is based on individual needs ranging from rent, utilities, vehicle payments, groceries, clothing, and travel expenses.

Ruling Year

2005

Principal Officer

Mrs. Peggy Baker

Main Address

20037 Dove Hill Rd

Culpeper, VA 22701 USA

Keywords

wounded warriors, soldiers, marines, airmen, sailors, financial aid, helping military families

EIN

20-1622436

 Number

3011234230

Cause Area (NTEE Code)

Emergency Assistance (Food, Clothing, Cash) (P60)

Travelers' Aid (P61)

Victims' Services (P62)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2016, 2016 and 2015.
Register now

Social Media

Programs + Results

What we aim to solve New!

Add a problem overview to your profile.

Update now

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Wounded Warrior Family Assistance Program

The Last Mission Project PTSD The Battle On and Off the Field

OFR Backpack Program

Where we workNew!

Add a map of your service areas to your profile.

Update now

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of clients served

TOTALS BY YEAR
Population(s) served

Military personnel,

Veterans,

People with disabilities

Related program

Wounded Warrior Family Assistance Program

Number of clients who report that services/supports are available when needed, even in a crisis

TOTALS BY YEAR
Population(s) served

Caregivers,

Families,

Veterans

Related program

Wounded Warrior Family Assistance Program

Context notes

Totals for each year are broken out by percentage of surveys received and rated very good by Veterans served.

Number of phone calls/inquiries

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Wounded Warrior Family Assistance Program

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

From our Strategic Plan for 2015-2018, Operation First Response’s Strategic goals are:

• Assist Every Case Received to the Full Amount Needed.
• Develop Partnerships to Expand Services Provided.
• To Raise Awareness of the Challenges that Returning Soldiers face during their recovery period.
• Decrease the Suicide Rate of the Military/Veteran population

Within the overarching goals of our 2015-2018 Strategic Plan are our strategic objectives, which are:

• Objective for Goal 1: To raise funding to ensure that all Disabled Veterans receive the assistance needed to overcome any financial burden as a result of injuries occurred in defense of our country.
• Objective for Goal 2: OFR seeks to develop partnerships with businesses and other organizations to aid in the expansion of the full scope of services provided.
• Objective for Goal 3: To increase awareness to the plight of tens of thousands of returning Soldiers who are wounded and whose families are facing significant financial and emotional challenges as their loved ones recover.
• Objective for Goal 4: Suicide remains one of the biggest challenges for our Military/Veterans and OFR works to relieve the factors that drive them to suicide.

• Substantial nationwide support through our loyal donors.
• A collaborative team of 3 staff members and approximately 750 volunteers nationwide.
• Exceptional leadership and management.
• Strong and involved board governance and oversight.
• Volunteers that are strategically placed across the nation devoting their time to mentoring Veterans in need, raising awareness and searching for fundraising opportunities.
• 24/7 access for wounded, injured, critically ill Active Duty Service Members and Disabled Veterans and their families to request emergency financial assistance virtually at www.operationfirstrseponse.org.

4.1. A variety of valuable and efficient means will be utilized in order to evaluate the effectiveness of the specified goals and objectives. Effectiveness will be measured based on the significance of the service to family members and Veterans, level of effort from the OFR staff and perceived from referring case managers.
Specific techniques will include the following:
• Number of Veterans and families served will be recorded.
• Responses derived from feedback forms that are filled out by Veterans and families will be documented in a database.
• Scope of services provided will be compared to number of Veterans and families served
• Responses derived from feedback forms that are filled out by case workers, social workers and chains of commands will be documented in a database.

4.2. Each case that comes to OFR is sent from VA caseworkers and chains of command across the nation. Each Veteran is required to fill out an OFR application and send in supporting documents before any action is taken in assisting the Veteran. The required documents are DD-214 (if retired) (Must have an Honorable Discharge), VA Rating Document (if retired) or current LES (if still in active duty). Once we receive all necessary paperwork the case is reviewed by the Executive Director. OFR is capped at $500.00 in amount of services provided at this time. If the Veteran is requesting more than our cap, then we either partner with another or multiple organizations to take care of the full request or we give the Veteran resources to organizations that have larger grants available. There is also no duration period for the Military Family Assistance Program, because of the severity of injury, some will need assistance from time to time for many years to come. Our aim is to be a constant aid and positive force in the future of America’s Disabled Veterans.

4.3. OFR’s staff members examine each request for assistance for critical event indicators such as:

• Looming Evictions
• Vehicle Repossessions
• Utility Shut-offs

4.4. OFR provides assistance and coordinates with landlords/service companies to ensure that basic needs fulfillment (e.g. shelter, transportation, heat, cooling, water) remains in force for these families as we work their cases.

Accomplished in 2014:
In 2014, we were able to financially serve 1,911 families, this was an increase of 717 families from 2013.

Not Accomplished in 2014:
What we have not been able to accomplish is to serve every case that has submitted to us, for example: we received 5,096 applications in 2014 but were only able to financially assist 1,911.

External Reviews

Financials

Operation First Response

Fiscal year: Jan 01 - Dec 31

Need more info on this nonprofit?

Need more info on this nonprofit?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2016, 2016 and 2015
A Pro report is also available for this organization for $125.
Click here to view a Sample Report.

Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2016, 2016 and 2015
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes

Organizational Demographics

In order to support nonprofits and gain valuable insight for the sector, GuideStar worked with D5—a five-year initiative to advance diversity, equity, and inclusion in philanthropy—in creating a questionnaire. This section is a voluntary questionnaire that empowers organizations to share information on the demographics of who works in and leads organizations. To protect the identity of individuals, we do not display sexual orientation or disability information for organizations with fewer than 15 staff. Any values displayed in this section are percentages of the total number of individuals in each category (e.g. 20% of all Board members for X organization are female).

SOURCE: Self-reported by organization

Gender

Race & Ethnicity

Sexual Orientation

We do not display sexual orientation information for organizations with fewer than 15 staff.

Disability

We do not display disability information for organizations with fewer than 15 staff.

Diversity Strategies

check_circle
We track retention of staff, board, and volunteers across demographic categories
check_circle
We track income levels of staff, senior staff, and board across demographic categories
check_circle
We track the age of staff, senior staff, and board
check_circle
We track the diversity of vendors (e.g., consultants, professional service firms)
check_circle
We have a diversity committee in place
check_circle
We have a diversity manager in place
check_circle
We have a diversity plan
Diversity notes from the nonprofit
These are areas that we have not tracked in the past but will look into adapting this into our daily screening process.