Operation First Response, Inc., supports our nation's Wounded Warriors and their families with personal and financial needs. Services are provided from the onset of injury, throughout their recovery period and along their journey from military life into the civilian world. Financial aid varies as each case is based on individual needs ranging from rent, utilities, vehicle payments, groceries, clothing, and travel expenses.
Mrs. Peggy Baker
20037 Dove Hill Rd
Culpeper, VA 22701 USA
wounded warriors, soldiers, marines, airmen, sailors, financial aid, helping military families
Emergency Assistance (Food, Clothing, Cash) (P60)
Travelers' Aid (P61)
Victims' Services (P62)
IRS Filing Requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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What are the organization's current programs, how do they measure success, and who do the programs serve?
SOURCE: Self-reported by organization
Wounded Warrior Family Assistance Program
In addition to the devastation faced when the news of a wounded loved one travels home, are the burdens of financial obligation.
The practical problems that result when this service member can no longer step back into the workforce washes over these families in waves of desolation.
Since 2004 the Veterans Administration has received over 400,000 new claims from OIF/OEF Veterans, between these claims and new claims from other conflicts this has created a backlog of over 1 million cases.
A new VA claim has an average wait of six months to one year if undisputed but if the case is disputed it can take up to 4 years for the Veteran to receive benefits rightfully due him/her.
This delay is leading to financial damage for these families resulting in the inability to sustain their household bills and other basic needs.
Severe cases are resulting in homelessness and the deterioration of the family unit.
There is a significant rise in the suicide rate of our returning Veterans, in many cases the Veteran’s inability to care for his/her family, in turn causing financial ruin, is the final straw.
This is not only a problem that affects the Veterans and their families but also ultimately affects the communities the Veterans are returning to.
Without the means of staying financially stable during their VA process they will not be able to become productive members of their communities.
The Last Mission Project PTSD The Battle On and Off the Field
From OFR's experience the financial devastation can be the last straw for our Veterans suffering with PTSD. It is our hope to alleviate the financial stress for the Veteran allowing them to make clear decisions about treatment without the burden of the cost it will have on the family. By receiving treatment and learning to cope with PTSD in a manageable manner we will return more Veterans to their families and communities as productive members.
As the recipients of their Service and Sacrifices we have a responsibility to assure their quality of life.
Operation First Response is the bridge between the Warrior and hope for a promising future, enabling them to concentrate on recovery.
OFR Backpack Program
When a wounded service person is evacuated from the battlefield more often than not they arrive for treatment with no personal items or suitable clothing.
Operation First Response Backpacks are filled with a change of clothing, hygiene items, additional comfort items and a handmade cot size quilt.
OFR Backpacks are packed and sent by OFR to combat support hospitals (CHS) in Iraq and Afghanistan, and other locations when contacted by military liaisons that are in need of our service. OFR Backpacks are dispersed as needed by liaisons at Combat Support Hospitals in theatre and U.S. base locations.
Where we workNew!
How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.
SOURCE: Self-reported by organization
Number of clients served
Number of clients who report that services/supports are available when needed, even in a crisis
Totals for each year are broken out by percentage of surveys received and rated very good by Veterans served.
Number of phone calls/inquiries
No target populations selected
Five powerful questions that require reflection about what really matters - results.
SOURCE: Self-reported by organization
What is the organization aiming to accomplish?
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
How will they know if they are making progress?
What have and haven't they accomplished so far?
From our Strategic Plan for 2015-2018, Operation First Response’s Strategic goals are:
• Assist Every Case Received to the Full Amount Needed.
• Develop Partnerships to Expand Services Provided.
• To Raise Awareness of the Challenges that Returning Soldiers face during their recovery period.
• Decrease the Suicide Rate of the Military/Veteran population
Within the overarching goals of our 2015-2018 Strategic Plan are our strategic objectives, which are:
• Objective for Goal 1: To raise funding to ensure that all Disabled Veterans receive the assistance needed to overcome any financial burden as a result of injuries occurred in defense of our country.
• Objective for Goal 2: OFR seeks to develop partnerships with businesses and other organizations to aid in the expansion of the full scope of services provided.
• Objective for Goal 3: To increase awareness to the plight of tens of thousands of returning Soldiers who are wounded and whose families are facing significant financial and emotional challenges as their loved ones recover.
• Objective for Goal 4: Suicide remains one of the biggest challenges for our Military/Veterans and OFR works to relieve the factors that drive them to suicide.
• Substantial nationwide support through our loyal donors.
• A collaborative team of 3 staff members and approximately 750 volunteers nationwide.
• Exceptional leadership and management.
• Strong and involved board governance and oversight.
• Volunteers that are strategically placed across the nation devoting their time to mentoring Veterans in need, raising awareness and searching for fundraising opportunities.
• 24/7 access for wounded, injured, critically ill Active Duty Service Members and Disabled Veterans and their families to request emergency financial assistance virtually at www.operationfirstrseponse.org.
4.1. A variety of valuable and efficient means will be utilized in order to evaluate the effectiveness of the specified goals and objectives. Effectiveness will be measured based on the significance of the service to family members and Veterans, level of effort from the OFR staff and perceived from referring case managers.
Specific techniques will include the following:
• Number of Veterans and families served will be recorded.
• Responses derived from feedback forms that are filled out by Veterans and families will be documented in a database.
• Scope of services provided will be compared to number of Veterans and families served
• Responses derived from feedback forms that are filled out by case workers, social workers and chains of commands will be documented in a database.
4.2. Each case that comes to OFR is sent from VA caseworkers and chains of command across the nation. Each Veteran is required to fill out an OFR application and send in supporting documents before any action is taken in assisting the Veteran. The required documents are DD-214 (if retired) (Must have an Honorable Discharge), VA Rating Document (if retired) or current LES (if still in active duty). Once we receive all necessary paperwork the case is reviewed by the Executive Director. OFR is capped at $500.00 in amount of services provided at this time. If the Veteran is requesting more than our cap, then we either partner with another or multiple organizations to take care of the full request or we give the Veteran resources to organizations that have larger grants available. There is also no duration period for the Military Family Assistance Program, because of the severity of injury, some will need assistance from time to time for many years to come. Our aim is to be a constant aid and positive force in the future of America’s Disabled Veterans.
4.3. OFR’s staff members examine each request for assistance for critical event indicators such as:
• Looming Evictions
• Vehicle Repossessions
• Utility Shut-offs
4.4. OFR provides assistance and coordinates with landlords/service companies to ensure that basic needs fulfillment (e.g. shelter, transportation, heat, cooling, water) remains in force for these families as we work their cases.
Accomplished in 2014:
In 2014, we were able to financially serve 1,911 families, this was an increase of 717 families from 2013.
Not Accomplished in 2014:
What we have not been able to accomplish is to serve every case that has submitted to us, for example: we received 5,096 applications in 2014 but were only able to financially assist 1,911.
Operation First Response
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The people, governance practices, and partners that make the organization tick.
as of 10/10/2017
Term: Sept 2012 - Dec 2013
Director of Special Projects
DSI Systems, Inc
Federal Special Agent
Retired USMC Wounded Warrior
Pelican Water Systems
Operation First Reponse
SOURCE: Self-reported by organization
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Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?
Has the board conducted a formal, written assessment of the chief executive within the past year?
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?
Has the board conducted a formal, written self-assessment of its performance within the past three years?
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