Immigrant Welcome Center

Indianapolis, IN   |  https://www.immigrantwelcomecenter.org/

Mission

To be a trusted partner and advocate for all immigrants.

Ruling year info

2006

Principal Officer

Gurinder Hohl

Main address

40 E. St. Clair Street

Indianapolis, IN 46204 USA

Show more contact info

EIN

20-3222424

NTEE code info

Ethnic/Immigrant Services (P84)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Natural Helpers Program

Our lead volunteers, called Natural Helpers, assist immigrants and refugees transitioning to life in Indianapolis. Natural Helpers are immigrants who understand the challenges of moving to a new place, learning a new language, finding employment, and establishing a home in the US. Natural Helpers assist their community members in finding the resources they need to integrate into the community.

Population(s) Served
Immigrants
Refugees and displaced people
Undocumented immigrants
Asylum seekers

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve,

Financials

Immigrant Welcome Center
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Immigrant Welcome Center

Board of directors
as of 6/30/2021
SOURCE: Self-reported by organization
Board chair

Neelay Bhatt

PROS Consulting Inc.

Jacqueline Nytes

Indianapolis Public Library

Naomi Kwang

Barnes & Thornburg LLP

Angela Adams

Adams Immigration Law

Celia Campbell

JP Morgan

Sandro Franchi

Eli Lilly and Company (Retired)

Kim Gattle

Newfields (Retired)

Arwa Ghalawan

Infosys

Cheryan Jacob

Salesforce

Richard Miller

E.D. Bullard Company (Retired)

Mike Murphy

Hirons

Ashley Overley, M.D.

Sandra Eskenazi Mental Health Center

Amy Peterson

Decorate on Mass Ave.

Mario Rodriguez

Indianapolis Airport Authority

Linda Simba

Eli Lilly and Company

Dulce Vega

IU Lilly Family School of Philanthropy

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 06/30/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian American/Pacific Islanders/Asian
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 06/30/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.