YOUTH OUTREACH URBAN RESOURCES AND SERVICES MINISTRY
"Putting the Pieces Together in Love"
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
CLEFF
CLEFF (Christians as Living Examples For their Friends) is a mentoring and leadership development program for high school and college age participants. They are trained to be mentors for the Flipside Mentoring and Outreach program (our middle school age teens) to provide tutoring, mentoring, leadership, role modeling, and positive relationships. This is a scholarship program upon satisfactory completion of the 9 months service.
Flipside (Middle School Outreach)
Flipside program is for middle school age teens. It stands for "opposite side of the wrong side" for youth. This is a mentoring and outreach program that provides tutoring, life skills development, recreational fun, educational enhancement, spiritual awareness, and family services. Leadrship for this program is provided by volunteer adults, high school and college age mentors, and YOURS staff. Target goal is 150 teens.
Girls Outreach Club
This program is for girls ages 14-19. It is a mentoring, self-esteem/self-image building program that helps teenage girls in areas of education enhancement, life issues, relationship building, spiritual awareness, and social interactions. These girls are lead by community women providing leadership development, friendship, values clarification, and career information. This is a 10 month program.
Guys Outreach Club
This is a program for teenage guys 14-19. This is a mentoring leadership development program building self-esteem/ self-image among our at-risk males by providing mentoring, leadership skills building, educational enhancement, career goal setting, relationship building, spiritual awareness, values clarafiction, and social interactions. This program is lead by community male adults and YOURS staff.
College Outreach Club
This program is an outreach to college age young adults providing educational enhancement, leadership development, spiritual awareness, and career building opportunities. This provides opportunities to network and partnering with other students and programs. It also provides opportunities to gain scholarships and leadership service.
Where we work
External reviews

How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve local teenagers and their families. We have 70 middle school and 120 high school teenagers involved in our programs. We are involved in 5 public high schools, 4 public middle schools, and 4 low-income communities reaching out to teenagers. These numbers are low due to the pandemic.
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How is your organization collecting feedback from the people you serve?
Paper surveys, Focus groups or interviews (by phone or in person),
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
We used a feedback form and a discussion session with the teenagers after a recent training activity brought great results in moving forward with future programs and how to reach out to their friends. We were able to change our meeting times and days that we met which was more amicable for them. This required the staff and volunteer leadership to be more flexible. Now, we have a planning team consisting of teenagers and leaders.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our community partners,
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How has asking for feedback from the people you serve changed your relationship?
This have been a new awakening that the teenagers do want to have say in how things are going and are willing to keep some stability in their involvement. Our leadership power has grown by the inclusion of the teenagers and is making a greater impact in our programs.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
YOUTH OUTREACH URBAN RESOURCES AND SERVICES MINISTRY
Board of directorsas of 02/04/2022
Mr. Larry Hull
Retired - Civil Service
Term: 2015 - 2023
Mr. John Kroll
Professor/Teacher -ODU (Retired 2020)
Term: 2017 - 2024
Joseph Peterson
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 02/04/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.