Center for Advocacy for the Rights and Interests of the Elderly (CARIE)

aka CARIE   |   Philadelphia, PA   |  http://www.carie.org

Mission

CARIE fulfills its core mission, "To promote the well being, rights and autonomy of the elderly through advocacy, education, and action." through a “case to cause” model of advocacy that serves to promote equal access to justice and addresses problems and issues on both the individual and the systemic levels.   Because frail older adults often lack the ability to advocate on their own behalf without assistance, CARIE provides individual advocacy through direct service and systemic advocacy through education and public policy initiatives.

Notes from the nonprofit

CARIE assists any elder or caregiver who reaches us without regard to demographic classification or descriptor. Clients reach us by telephone, online and face-to-face in community settings, health fairs, and educational sessions, each open to and accessed by elders of all races, genders, sexual orientation, nationalities, abilities, ethnicities, religions. To ensure that we serve diverse populations, demographic information is collected and analyzed regularly by program management and the Board. Community outreach and education sessions reaching thousands each year include programs designed to make elders aware of their rights and to raise awareness of CARIE as a resource among elders in specific communities including African American, Latinx, Asian, LGBTQI+, the disabilities, and others. Through the use of language assistance we provide an interpreter in languages including Spanish, German, Italian, French, Portuguese Polish, Chinese, Vietnamese, Korean, Russian, and others.

Ruling year info

1982

Executive Director

Ms. Diane Amelia Menio MS

Main address

1650 Arch Street Suite 1825

Philadelphia, PA 19103 USA

Show more contact info

Formerly known as

Coalition of Advocates for the Rights of the Infirm Elderly

EIN

23-2075900

NTEE code info

Seniors' Rights (R25)

Alliance/Advocacy Organizations (P01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Advocacy for Elders and their Caregivers

CARIE's work extends to the Philadelphia region and beyond. We provide advocacy in the region directly to vulnerable elders through our CARIE LINE and Long-Term Care Ombudsman Program. The CARIE LINE is a free telephone service providing information and consultation about resources, services and benefits for senior citizens, and advocacy for those unable to navigate the service system. Other programs support elder victims of crime or abuse, troubleshooting around transportation access and quality, and specialized advocacy for health care and benefits. CARIE is the statewide SMP (Senior Medicare Patrol) provider offering education to thousands of elders each year about health care fraud with more than 50 volunteers. All of our programs rallied to assist vulnerable elders with a wide range of needs during the COVID-19 pandemic. The organization’s education and training programs provide outreach, public and professional education. Its professional programs, entitled Competence With Compassion™ teach paid caregivers ways to improve quality care for frail elders.
CARIE's systemic advocacy, informed through its direct work, often reaches beyond the region, primarily through educating policy makers, professionals, consumers, and the public. The COVID-19 pandemic has been a defining moment for CARIE’s systems advocacy. Promoting the human rights of elders along with the need to elevate their voices became even more critical to ensure their health, well-being, and even their lives. We organized fellow advocates and contacted local, state, and federal officials to demand stronger action in response to the pandemic. It was necessary to act quickly to protect those who have been disproportionately impacted by the virus, the residents, and staff of nursing homes, assisted living, and personal care homes. Our work can be found at www.carie.org/covid.

Population(s) Served
Older adults
Caregivers
People with disabilities
People with diseases and illnesses
LGBTQ people

Where we work

Awards

$100,000 2019

Impact100

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    CARIE serves any elder who reaches us without regard to race, gender, ethnicity, religion or other demographic identifier. CARIE's programs assist more than 3,500 individual elders and caregivers annually. The majority of elders assisted are economically insecure and/or physically and/or cognitively frail. Among elders assisted, 92% are low-income, 75% have some degree of disability, and 40% are housing insecure. Sixty-three percent identify as female, and 37% as male; 51% identify as Black or African-American; 39% as Caucasian; 5% as Latinx; and 4% as Asian American. Eight percent of CARIE LINE clients identify as LGBTQ. Another 15,000 elders, and their caregivers are reached through in-person and virtual educational events.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    During the pandemic, nursing home residents have been particularly hard hit representing the majority of deaths in Pennsylvania from COVID-19. Unable to visit residents in person, our staff has helped residents get the technology they need to meet virtually. Our staff has been meeting regularly with a group of resident leaders. The information that they have provided has had a profound impact on our advocacy. For example, in the beginning of the pandemic, we were hearing from residents that staff didn't have access to PPE, some weren't using PPE correctly, and the residents themselves did not have PPE. In some cases we were able to help directly; however, this type of information was critical as we advocate for Pennsylvania to mitigate problems related to COVID-19.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders,

  • How has asking for feedback from the people you serve changed your relationship?

    Constituent input and feedback is an integral part and focus of all of CARIE's advocacy and each of our programs. Challenges and impediments to accessing needed resources that we become aware of through individual advocacy and assistance informs both our systems level advocacy and our internal and external education programs. Multiple individual clients contacting us about a particular problem will trigger a review to determine whether it is a systemic rather than individual issue. We then consider the most effective way to respond to the needs of client as well as, where appropriate, the needs of older adults more broadly. While we don't have long-term relationships with our clients (we advocate, generally at a time of crisis), we review all feedback and integrate it into our work.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Most of our clients have limited relationships as we provide advocacy, making followup challenging,

Financials

Center for Advocacy for the Rights and Interests of the Elderly (CARIE)
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Center for Advocacy for the Rights and Interests of the Elderly (CARIE)

Board of directors
as of 5/7/2022
SOURCE: Self-reported by organization
Board co-chair

Esq. Donna Hill

Drӓger North America

Term: 2020 - 2023


Board co-chair

Esq. Joseph T. Kelley

Principal, Offit│Kurman

Term: 2019 - 2022

Joan Davitt

University of Maryland School of Social Work

Randi Siegel

Advance Choice/Docubank

Justine Stehle

Artz Philadelphia

Donna Hill

Drӓger North America

Jane Reitmeyer

Constance

Susan Graydon

Retired

Danielle Bonner

Comcast NBCUniversal

Sharon Brokenbaugh

Executive Leadership Coach and DEI Thought Leader

Vanessa Gantt

Children’s Hospital of Philadelphia

Gregory Hauck

Troutman Pepper

Marijude Morrison

Bellingham Retirement Community

Rebecca Nock

HealthVerity

Randi Siegel

Advance Choice/Docubank, Inc.

Laureen Tavolaro-Ryley

Community College of Philadelphia School of Nursing

Heather Vileanu

Development Professional

Megan Yang

The Wharton School University of Pennsylvania

Alex Morisey

Retired/Consumer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/29/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 03/29/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.