WON COMMUNITY SERVICE CENTER

nurturing and empowering impoverished, low-income, low-English proficient, immigrant population with social and human services counseling, ESL/Citizenship education, basic adult education for job placement/training, Korean-English translation service, tutoring adult and youth learners

aka WCSC Glenside   |   Glenside, PA   |  http://www.woncommunity.org

Mission

Won Community Service Center of Glenside, Pennsylvania, is a nonprofit community service center that provides social services in the form of counseling and education to impoverished, low-income, and/or low-English proficiency individuals. Established in 1997 by Korean immigrants, the general immigrant population in Montgomery County and greater Philadelphia has been the main population of WCSC's ministry. Our website woncommunity.org is growing into a permanent resource for community members. Services and referrals are in the areas of social, medical, legal, and educational. Individual cases requiring transportation, translation services, age differentiation, and/or disability and/or handicap special needs attention are accommodated daily.

Notes from the nonprofit

…if the world respects those who dedicate themselves to the public welfare, there will be many who will dedicate themselves to the welfare of the world. if a nation respects those who dedicate themselves to the public welfare, then there will be many who dedicate themselves to the welfare of the nation. if a society or a religious order respects those who dedicate themselves to the welfare of the society or the religious order, there will be many who dedicate themselves to the welfare of the society or the religious order. the public must therefore respect those who, in accordance with the degree of their meritorious deeds, contribute in various ways to the world, nation, society, or religious order, just as children respect their parents, and one must work for the public welfare oneself, following the virtue of those who dedicate themselves to the welfare of the public.” -scripture of won buddhism: commemorating commission for sacred achievements of the great master of won buddhism (

Ruling year info

1997

Executive Director

Mrs. Bokhyae Koh

Main address

P.O. Box 486

Glenside, PA 19038-0486 USA

Show more contact info

EIN

23-2917536

NTEE code info

Personal Social Services (P50)

Human Services - Multipurpose and Other N.E.C. (P99)

Employment Procurement Assistance and Job Training (J20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Won Community Service Center Social Services Program

legal counseling, medical services/healthcare access counseling, human services counseling, Korean-American translation services, ESL/Citizenship classes and tutoring, job placement/workforce development education counseling and education

Population(s) Served
Immigrants and migrants
Economically disadvantaged people

Where we work

Accreditations

Martin Luther King Day of Service Award 2018

Martin Luther King Day of Service Award 2020

Affiliations & memberships

Global Citizen 365 2018

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Established as a 501c3 nonprofit organization in 1997, Won Community Service Center of Glenside,
Pennsylvania, nurtures and empowers low-income, impoverished, low-English proficient individuals and
families with human and social services: legal counseling, medical access and healthcare counseling, social
services recommendations, English as a Second Language and Citizenship/civics and classes/tutoring for
grade school and adult learners, translation services, workforce development/employment transition
counseling and education services. Empowering those who have nowhere else to turn will improve the
Glenside, Montgomery County, and Greater Philadelphia communities. Raising the standard of living and
nurturing the immigration population increases the quality of life for our communities. Commerce,
development of the human mind, and the outreach of peaceful coexistence are end goals that Won
Community Service Center works for daily.

The Won Community Service Center nurtures and empowers those who are impoverished. Since 1997, WCSC provided free services to Montgomery County low-income families and minorities in three areas: education, counseling and social work, In partnership with community organizations, schools, universities, and volunteers to fulfill community needs. We have a website that provides more information: www.woncommunity.org. Since 1995, WCSC has helped thousands of non-English speaking immigrants with English instruction in addition to medical, legal, family counseling and other social services. Obtaining citizenship has been very important. Improving the skills of the workforce, helping academic, emotional, social, communicative abilities is also key. When immigrants first arrive to the United States of America, they need a lot of support in every aspect of their lives. They want to find jobs and help their children become educated and go to college. They want to achieve financial security and self-sufficiency. Asian Mosaic Fund Giving Circle donations will allow us to reach out to immigrant adults and their families to help them achieve the best of what life in America can offer.
The Won Community Service Center was founded by immigrants with a strong and enduring courage in establishing, not only for themselves but for others also, the righteousness inherent in the lifelong values of physical security, personal responsibility, education, intergenerational morality and principles, relational organization within society, and the fulfillment of the expression of humanity. Thus, the community and our clientele are the heart of our mission and daily work. Our success is assessed via activities reports, Board meetings, year-long client surveys, professional consultation, networking, and results from partner relationships with organizations such as Benevity, AmazonSmile, and GooglersGive Program. On our front door is signified our intent to help anyone with educational services, legal services, and counseling services. Anyone in need of medical counseling as well is helped. We look forward to perpetuating the global mission of effecting global peace.

Outcomes have been measured by the success of counseling, recommendations, classes taught, and people
receiving services they need for their welfare and well-being. Students who return for the following semester
are a success story. Employment acquired is a success story. Grade school students who achieve are success
stories. Volunteers who gain new skills and certifications are successes. Implementation of new classes, tutor
availabilities, professional developments, and website updates and outreaches are successes. Feedback from
Board of Directors and clientele help improve Won Community Service Center. People whose families receive
required medical attention, immigrants and new citizens with legal aid, are success stories. Nonstop.

$75.63/ unit (service) is the Won Community Service Center’s cost per ministry activity. This calculation is taken from the 2017 Program expenses and all of the daily activities, including numbers of students that WCSC conducted in its operation. 2017 reported 2, 035 of such activities: included is the count of educational services, legal services, medical services, social services, students taught, ESL/ EL-Civics classes, but not including visits to community members’ homes, doctors’ offices, school meetings, Board of Directors meetings, staff training sessions, tutor sessions, community outreach meetings and events, and volunteer activities (such as the Global Citizen 365 Martin Luther King Day of Service- that was tallied in volunteer hours: 2017 report shows WCSC logging 2, 628 volunteer service hours).
A future goal to increase Contributed Services/ Income by 9.5% (equaling $228.00) in 2017 as entailed in the Won Community Service Center Fundraising Plan, has of beginning 2018, been one hundred percent met (via volunteer administrative assistant service). Despite over 40% in funding, 2018 saw an 11% increase of activities/services rendered/individual needs met. Of the assessed ESL/ EL-Civics students for this Spring 2018 semester, one hundred percent are at the High Beginning or higher level of proficiency. We expect at least an hundred percent improvement rate, since just under half of the students have shown significant improvement form their level of proficiency shown at the close of last semester.
This essay will conclude with 1, the statistic of an immeasurable exponential increase found in the welfare of a family’s well-being after their infant baby was restored to a dangerously low level of health and 2, individuals who were able to obtain health restored, and finally but only one of many successful community services rendered, 3, jobs kept through intervention of legal representation and counsel.. That is all in a day’s work for WCSC.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Won Community Service Center nurtures and nourishes impoverished and spiritually developing and material developing individuals and families from Greater Philadelphia and Montgomery County, Pennsylvania, including low-income, low-English proficient, immigrant, employable and employment seeking.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Case management notes, Community meetings/Town halls, Suggestion box/email, phone calls, cards, informal gatherings, word of mouth,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Won Community Service Center has increased email and text messaging services due to the global pandemic's causing temporary shutdown of Won Community Service Center's office and classrooms; also implemented Zoom meetings.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback,

Financials

WON COMMUNITY SERVICE CENTER
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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WON COMMUNITY SERVICE CENTER

Board of directors
as of 10/15/2021
SOURCE: Self-reported by organization
Board chair

Mr Louis R. Freimiller

AmeriHealth

Term: 2018 - 2021

Bokhyae Koh

Won Community Service Center

Kim Bokin

Won Institute of Graduate Studies

Louis Freimiller

AmeriHealth Caritas

Lisa Kendall

Social Worker

Socue Koh

Electrical Engineer (retired)

Lon Palitz

Won Institute of Graduate Studies

Reverend Chong Nyue Park

Won Institute of Graduate Studies

Reverend Bok Hee Kim

Won Buddhism of Philadelphia

Reverend Kiyoon Seong

Won Buddhism of New York

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 10/15/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian American/Pacific Islanders/Asian
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 10/15/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.