Family Paths, Inc.

aka Family Paths   |   Oakland, CA   |  https://familypaths.org/

Mission

Family Paths’ mission is to strengthen family relationships by providing mental health treatment and supportive services with respect, integrity, compassion, and hope. Our goals are reflected in our vision: a safe home for every child.

Ruling year info

1972

Executive Director

Ms. Barbra Silver

Main address

1727 Martin Luther King, Jr. Way Suite 109

Oakland, CA 94612 USA

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Formerly known as

Parental Stress Service

EIN

23-7181846

NTEE code info

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

In 2017, the Center for Social Services Research at UC Berkeley found 692 allegations of child maltreatment were reported to County Child/Family Services. Although not all were verifiable, we do know that child abuse/family trauma are underreported. Family Paths is a non-profit serving low income, multi-stressed parents, kids and families. We aim to strengthen family relationships by providing mental health treatment and support services with respect, integrity, compassion and hope. Founded as a volunteer-run 24-hour parent support hotline in 1972 to address parenting stress and reduce child abuse, today we serve myriad needs of children and families with diverse services, from our Parenting Stess Helpline providing immediate, voice-to-voice support and referrals to multiple, in-house counseling programs as well as access to our database of over 900 community resources, to Parent Education Classes, Family Yoga, Foster Parent Advice Line and CalWORKs Case Management.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Parenting Stress Helpline

On March 16th, 2020, Family Paths announced that the portal to live support and their mental health treatment and supportive services changed from the 24-Hour Parent Support and Resource Hotline to The Parenting Stress Helpline. The Helpline is here for Alameda County parents during this acutely stressful time and can be accessed by parents, and those in parenting roles, without leaving their homes. Fathers or father-figures are encouraged to call.

Staffed by trained Parent Support Counselors, "The Helpline" will continue to connect parents of children/youth to resources, provide voice-to-voice support, and free & confidential counseling to Alameda County families. The Helpline offers unique access to a 900+ community database that is regularly maintained. Families can call in any language and a professional Language Line can be accessed for in-the-moment translation services to over 400 languages. The Helpline will continue to offer additional support through regular callbacks or one-time anonymous calls.

The change in name grew out of a reassessment of how we connect to parents throughout Alameda County to support their everyday parenting stress. Through that process and listening to feedback from the parents we work with, we learned that parents resonated more with the word "Helpline" when seeking a resource for their parenting needs.

Family Paths provides multiple therapeutic, parent education and support services for all families in Alameda County via the toll-free, anonymous phone line. Callers share that they feel relieved and much calmer after a check-in with a Parent Support Counselor. One mom shared that she appreciates the empathetic listening our counselors provide, even when she just needs to vent her frustrations. Having a call back every week without having to commit to one of our services was a relief. A father who had completed our Parent Education course expressed his gratitude to his Helpline counselor and felt that he was better able to communicate with his wife and kids. Family Paths encourages all Alameda County parents to utilize this Helpline for their everyday parenting stress as well as heightened stress by calling 1-800-829-3777.

Population(s) Served

Families in Transition program (FIT) provides a flexible and comprehensive model of mental health services aimed at supporting children, adolescents and their families who are experiencing complex traumas and instability in their lives. The flexibility of our program allows us to work with children in the environment that best meets the child and family’s needs.

Population(s) Served

Early Childhood Mental Health (ECMH) provides relationship-based mental health services to toddlers and preschool-aged children who are experiencing emotional or behavioral difficulties. Our therapists work with children and their parents and caregivers together in child-parent therapy to promote safety and security in their relationships, and to help caregivers understand and meet their children’s developmental, emotional, and behavioral needs.

Population(s) Served

CalWORKs Case Management and Therapeutic Services are designed to assist parents transitioning from welfare to work. We provide counseling, referrals to parenting and life skills classes, and connections to community and job resources to remove barriers to self-sufficiency. Our priority is helping parents meet their personal, educational and financial goals in order to attain stable lives for themselves and their families.

Population(s) Served

Treatment, Intervention & Prevention Services (TIPS) provides office-based therapy for children, parents, and families. Treatment addresses a range of issues including divorce, loss, and stress, as well as, exposure to trauma, abuse, and family and community violence.

Population(s) Served

Victims of Crime (VOC) Therapeutic Services provide specialized trauma treatment to individuals who qualify for state funded VOC treatment services. Clients may have experienced domestic violence, sexual abuse, rape, street or gang crimes, carjacking, assault or other crimes against their physical, mental or emotional well-being.

Population(s) Served

Finding Peace Within is a skill-based support group for women who are experiencing symptoms of past trauma. We teach trauma survivors simple and practical steps toward living more calmly and at ease in their daily lives.

Population(s) Served

Positive Parenting Classes are appropriate for all types of families – expecting parents, parents of children of all ages, foster and kinship care providers, adoptive parents, LGBT families and others involved in parenting roles. Our curriculum is designed to provide parents with an understanding of parenting skills and knowledge, particularly in the areas of child development, communication, discipline and self-awareness, while emphasizing the importance of self-care. Our goal is to provide parents with the tools they need to create a healthy, safe, and nurturing environment. Classes are offered in both English and Spanish and in several locations throughout Alameda County. Free childcare is provided onsite.

Population(s) Served

The Family Yoga Project has parent classes as well as separate parent/child classes. The parent yoga classes benefit parents by offering personal time for them to be led in gentle stretches and breathing exercises which harmonize the body and mind, giving space for calm, deep relaxation. The parent/child classes create safe, fun, relationship-enhancing activities to increase regulation skills in parents and children. The activity improves family functioning by strengthening the parent-child bond, by teaching parents to be more attuned, nurturing and responsive to their young child, and by reducing parenting stress. Our services are offered in both English and Spanish when possible.

Population(s) Served

Family Paths is honored to be the first agency in Alameda County to be certified providers of Abriendo Puertas/Opening Doors (AP/OD). AP/OD is a comprehensive evidence based 10-session parenting education program for Latino and non-Latino families. The curriculum consists of topics that range from early childhood development to school readiness. The goal of the curriculum is to equip parents/ caregivers with the knowledge, tools, and confidence to support their children’s success and to be effective advocates on behalf of their children. We are thrilled to be at the helm of rolling out this exciting and innovative curriculum!

Population(s) Served

Where we work

Accreditations

Abriendo Puertas/Opening Doors (AP/OD) Professional Learning Community, Packard Foundation 2019

Awards

Promising Innovative Program Community Service Award 2018

The Alameda County Mental Health Association

Affiliations & memberships

Promising Innovative Program Community Service Award 2018

Alameda County Fathers Corps, First Five Alameda 2018

4 C’s of Alameda County, Hayward Promise Neighborhood Project 2018

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Family Paths is committed to honoring our Mission, Vision and Values while meeting and exceeding goals outlined in the following areas of our current 2017-2020 Strategic Plan: Agency Culture and Morale; Client Services; Community Visibility and Collaboration (previously named “Marketing”); Technology and Infrastructure; Fundraising

Mission: Family Paths strengthens family relationships by providing mental health treatment and supportive services with respect, integrity, compassion, and hope. Vision: A safe home for every child. Values: Respect in our communications. Integrity in our actions. Compassion for our struggles. Hope for the future.

Family Paths is strongly positioned in the evidence-based Strengthening Families Framework with an emphasis on trauma-informed and diversity-informed practice, and with an intention to integrate family driven care principles. Research from the Center for the Study of Social Policy shows that when five key protective factors are well established in a family, the likelihood of child abuse and neglect diminishes. These protective factors are: parental resilience, social connections, concrete support in times of need, knowledge of parenting and child development, and social and emotional competence of children. Family Paths’ services and programs focus on enhancing these protective factors by: 1) providing mental health services to help children learn skills to effectively communicate their feelings and help parents better understand their child’s development; 2) educating parents on positive ways to discipline and communicate with their children while increasing social connections; and 3) assisting parents who are in crisis or need referrals to resources and community services. As leaders at the forefront of child abuse prevention, we know by reaching both parents and kids, there is less likely to be child abuse. The goals and objectives are 1) prevent child abuse by providing parent support counseling to stressed parents and/or referrals to immediate resources and community services via Hotline; 2) educating parents on positive ways to discipline and communicate with their children while increasing social connections; and 3) to provide mental health services to help children learn skills to effectively communicate their feelings, reduce mental health symptoms and help parents better understand their child’s development.

Family Paths' programs use strategies and interventions informed by the Strengthening Families Framework with an emphasis on trauma-informed and diversity-informed practice. We maintain a welcoming and supportive environment for clients and our culturally diverse staff; We support accountability with training, professional development and self-care within the larger frame of our agency culture. Family paths continues to affirm our role as a leader in strengthening families and social justice initiatives. We know that without supporting parents, we cannot appropriately address the needs of children. Our programs are the embodiment of the services we offer to parents, kids and families and each program is strategically designed to meet a specific need or provide a resource of value to our diverse community:

Our free, Parenting Stress Helpline, staffed in English, Spanish and with access to most all languages via the Language Line provides live, voice-to-voice support from 24/7/365, with referrals to our in-house services or more than 900 community resources from our up-to-date custom data base.

Foster Parents Advice Line (FosterPAL) our 24-hour advice line to foster and kinship caregivers.

Positive Parenting Class curriculum is designed for parents of all families, promoting understanding of parenting skills, child development and knowledge for a healthy, safe, and nurturing environment.

Abriendo Puertas/Opening Doors is a nationally recognized, comprehensive, evidence based 10-session, specialized parent education program.

Fatherhood & Co-Parenting: Beyond Conflict is a novel parent ed class tailored for dads and male caregivers to build skills and confidence in co-parenting.

Treatment, Intervention & Prevention Services (TIPS) offers sliding-scale, office-based therapy for children, parents, couples and families.

Families in Transition Program (FIT) is a flexible, comprehensive community mental health model supporting children of all ages and their families, with services provided in the environment that best meets the child and family’s needs including schools, homes and community centers.

Early Childhood Mental Health (ECMH) provides relationship-based mental health services to parent-child dyads of toddlers and preschool-aged children experiencing emotional or behavioral difficulties.

CalWORKS Case Management and Therapeutic Services assist parents transitioning from welfare to work by removing barriers to self-sufficiency with support and resources.

Victims of Crime Therapeutic Services provides specialized trauma treatment to qualifying individuals.

Preschool Mental Health Consultation places consultants in the preschool classroom for weekly observations in collaboration with staff and parents.

Finding Peace Within is our award-winning, 11-week skill-based support group for women with past trauma.

The Family Yoga Project offers caregiver and separate, parent/child yoga classes free or by donation.

For over 47 years, our Parenting Stress Helpline has provided parents and caregivers with someone to talk to when they need support. In 1980, Family Paths began providing traditional counseling services to children and their families who have been victims of abuse or who are at risk of child abuse and we added general Parent Education classes soon after, with classes in English and Spanish. More recently, we have continued expanding to include specialized Parent Ed that addresses specific needs of our community, including father-specific services. We became the first agency in the county to be certified providers of Abriendo Puertas/Opening Doors (AP/OD), an evidence-based 10 session parenting program originally created by and for the Latinx community, and has since proven effective for several other racial/ethnic groups, with children ages 0-5. We have provided the (AP/OD) program in Oakland Head Start (OHS) since 2016 with funding from the Oakland Fund for Children and Youth. We have since trained YMCA-Bay Area staff in the program for their Head Start sites and have taught the program at 4 C’s as part of the Hayward Promise Neighborhood Initiative. We are recognized as the regional experts in this program, awarded a grant from the Packard Foundation to create an AP/OD Professional Learning Community, and in 2019 were chosen by the AP/OD National Institute to become a local Trainer-of-Trainers Institute.

Family Paths regularly enhances and adjusts our Family Support Program services to address current and emerging needs within the communities we serve. For example, over the past several years we have increased our focus on serving fathers and father specific programming, including implementing Father Friendly Principles in collaboration with Alameda County Fathers Corps, with funding from the Greater Good Science Center to create innovative parent education classes and curated resources dedicated to Fatherhood and Co-Parenting.

Family Paths provides prevention services along with child abuse treatment/psychotherapy trauma treatment to Alameda County youth and their families who have been victims of all types of abuse and trauma, including those who have witnessed or suffered from family and community violence. We offer individual, family, and group counseling services tailored to meet clients’ specific needs in order to minimize the long-term effects of abuse or trauma. We primarily serve extremely low-income to low-income families and our services are culturally sensitive and offered in multiple languages, including English and Spanish. Family Paths’ Multicultural Organizational Development group regularly meets to implement and revise strategies to monitor, develop, and support culturally and linguistically appropriate services.
Our stable Board of Directors continues to grow and innovate. Since 2017, we’ve committed to furthering board development with specialized board retreats, training and seminars in Philanthropy.

In FY 2018-19, we exceeded our goal to field more than 6,000 calls on our Helpline; We received the Alameda County Mental Health Association Promising Innovative Program Community Service Award for Finding Peace Within, our 10 week skills building group designed to support women with past trauma by providing simple and practical skills that can be practiced in daily life. The fee is based on a sliding scale and the group is free for low income mothers;

We provided 10 trainings to allied CBO’s as the lead agency for Abriendo Puertas/Opening Doors (AP/OD) Professional Learning Community, Parent Ed curriculum, in partnership with the David and Lucille Packard Foundation and funding from their 2-year grant of $20,000 each year, and became an official AP/OD Trainer of Trainers Institute; We began a new contract as lead providers of AP/OD for Hayward Promise in collaboration with 4 C’s of Alameda County. Additionally, we are proud to have provided free, high-quality childcare and healthy snacks for our 96 parent education classes throughout Alameda County.

Family Paths was proud to complete our inaugural Parent Ed Series, Fatherhood and Co-Parenting: Beyond Conflict, for fathers and male-caregivers in collaboration with Alameda Co. Father’s Corps, First Five Alameda and Alameda Co. Dept. of Public Health. We curated and launched a dedicated web page for fathers and male-caregivers which premiered at our Fatherhood Celebration, the culminating event celebrating implementation of our strategic goals including Fatherhood Initiatives with father-specific services informed by Father Friendly Principles and as an official Community Partner with Alameda Co. Father’s Corps. Demand for this new series has increased. We continue serving fathers and male-caregivers while currently running a wait list for the next series. We also have requests for these classes in Spanish and have secured an accomplished male, Spanish-speaking provider to begin classes in Spanish in the coming year.

We were awarded a CalWORKS contract augmentation that significantly expands our services, and were proud recipients of several new grant sources and increased funding from long time supports, including: The Foss Family Foundation, The In-and-Out Burger Foundation, Square Inc, Kaiser, and the Bernard E. and Alba Witkin Charitable Foundation, and awarded an in-kind consulting grant for professional services from Harvard Business School Community Partners for marketing strategy and visibility expertise, valued at $60,000.

Currently, we are aggressively seeking new and sustainable funding sources to enhance and expand our most innovative services to address emerging needs in the community. Later this year we will embark upon the next iteration of our strategic plan, starting with final analysis of the current plan’s initiatives, successes and challenges and culminating in an informed and focused 2020-23 Strategic Plan.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection, It is difficult to identify actionable feedback,

Financials

Family Paths, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Family Paths, Inc.

Board of directors
as of 03/17/2020
SOURCE: Self-reported by organization
Board chair

Mr. Lyman Hollins

The Wright Institute

Term: 2017 - 2023

Melissa Zucker

Solaria Corp.

Christine Cueto

Hack the Hood

Deborah Sack

Alice Shumba

SOA projects

Evangeline Brown

Martha Winnacker

Dawn Sung

Kaiser Permanente Medical Group

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/3/2019

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 09/03/2019

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.