Human Services

Meet Each Need with Dignity

aka MEND - Meet Each Need with Dignity

Pacoima, CA

Mission

With dignity and respect, MEND’s mission is to meet immediate needs of individuals and families and increase their access to opportunities that strengthen their capacity to thrive.

Ruling Year

1976

President/CEO

Janet Marinaccio

Main Address

10641 N. San Fernando Rd.

Pacoima, CA 91331 USA

Keywords

food, non-profit, donate, planned giving, hunger, clothing, medical dental vision care, education and training, poverty, aid, food bank, volunteer

EIN

23-7306337

 Number

4010855291

Cause Area (NTEE Code)

Human Services - Multipurpose and Other N.E.C. (P99)

Food Service, Free Food Distribution Programs (K30)

Ambulatory Health Center, Community Clinic (E32)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve New!

MEND continues to be an anchor institution providing poverty relief services, primary healthcare, and case management with a vision that all individuals and families served by MEND flourish for generations to come.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

MEND Emergency Foodbank

MEND Medical and Eye Care Clinic

MEND Dental Clinic

MEND Clothing Center

Homeless Care Services

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of clinic visits provided

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Related program

MEND Medical and Eye Care Clinic

Context notes

The medical clinic offers general medicine primary care, management of diet-related conditions, and wellness classes

Number of clients who complete job skills training

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Context notes

Paid work experience clients work in a variety of locations within MEND, including intake, clinics, food bank, and administration.

Number of volunteers

TOTALS BY YEAR
Population(s) served

General/Unspecified

Context notes

MEND relies of volunteers - from lay people to licensed medical professionals - to deliver services across all program and administrative departments.

Number of dental procedures performed

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Related program

MEND Dental Clinic

Number of nutritious food boxes distributed.

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Related program

MEND Emergency Foodbank

Number of eye care clinic visits

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Related program

MEND Medical and Eye Care Clinic

Context notes

MEND eye care clinic offers free exams and glasses, as well as various screenings for conditions such as glaucoma and diabetic retinopathy.

Number of clients served

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Number of people receiving clothing.

TOTALS BY YEAR
Population(s) served

General/Unspecified,

Economically disadvantaged, low-income, and poor people

Related program

MEND Clothing Center

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

Goal 1: Ensure organizational sustainability through robust fundraising strategies. Goal 2: Enhance financial practices, capabilities, and funding strategy for long-term stability and to support future growth. Goal 3: Enhance and expand program offerings to meet immediate needs and to support improve long-term client outcomes Goal 4: Invest in a culture that promotes the well-being and professional development of staff and volunteers. Goal 5: Increase engagement and effective governance of Board. Goal 6: Raise MEND’s profile by strengthening the brand, expanding community engagement, communicating effectively, and increasing influence in the community. Goal 7: Improve processes and systems to lower overall risk and provide high levels of efficiency and cost-effectiveness in all operational areas. Goal 8: Bolster MEND’s capacity to deliver effective services by investing in and strengthening its facilities and infrastructure.

Establish a multi-faceted fundraising plan that cultivates and builds on a loyal donor base to maximize giving through appeals, major gifts, and planned giving and meets annual fundraising budget targets. Develop, implement & evaluate a comprehensive direct response marketing program that engages donors regularly over several platforms, promotes donor file growth, lowers donor attrition and increases retention Assess strengths and limitations of current programs to identify opportunities to improve efficiency and effectiveness Conduct a Community Needs Assessment and Asset Map to define existing service gaps and determine MEND’s role in meeting those needs. Refine Board recruitment process with a focus on key characteristics, skills, experience, and diversity. Develop written standard operating procedure (SOP) manuals for each program and operational area Develop and implement an outcomes measurement system that reports program effectiveness, efficiency, quality, and satisfaction

As an anchor to our community, MEND's decades of experience, seasoned and dedicated Board and Executive Leadership team, and an army of 1000s of volunteers - from lay people to professionals - drive the organization's success. A well-thought out strategic plan with regular monitoring provides the framework for accomplishing our key goals.

Each of the overarching goals is implemented through a set of measurable objectives and strategies. These funnel into a work plan with annual measurable targets and quarterly benchmarks. The progress toward the targets is monitored by the Board Strategic Planning Committee. Any deviations are explained and adjustments made if necessary.

Since being founded in 1971 by a group of caring friends and neighbors, MEND moved from a garage to its first building in the mid-1980s. In 2008 MEND moved its primary operations to a 40,000 square foot building. Every year, MEND serves over 15,000 people. Individuals and families who are the most vulnerable, who are at homeless or at risk of becoming homeless. MEND meets the most basic needs for food and nourishment, as well as providing primary medical, dental and vision care to the uninsured. In 2017 MEND added intensive case management services to assist families with the most significant barriers helping them develop and implement a plan to increase their self-sufficiency.

External Reviews

Photos

Financials

Meet Each Need with Dignity

Fiscal year: Jul 01 - Jun 30

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FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2017 and 2016
A Pro report is also available for this organization for $125.
Click here to view a Sample Report.

Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2017 and 2016
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes