Crisis Control Ministry, Inc.

Neighbors Helping Neighbors

aka CCM   |   Winston-Salem, NC   |  www.crisiscontrol.org

Mission

Crisis Control Ministry, Inc.'s mission is to assist people in crisis to meet essential life needs and to become self sufficient.

Ruling year info

1974

Executive Director

Margaret P. Elliott

Main address

200 East Tenth Street

Winston-Salem, NC 27101 USA

Show more contact info

EIN

23-7348168

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Food Banks, Food Pantries (K31)

Christian (X20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

At Crisis Control Ministry (CCM), we believe that anyone can experience a financial crisis. When a crisis occurs, we offer targeted short-term emergency assistance to solve the crisis, all the while treating affected families with the respect and compassion that they deserve. With the help of more than 500 volunteers, CCM provides assistance with rent/mortgage, food, utilities, and prescription medications to those in need. In addition, we provide Poverty Simulations and Bridges Out of Poverty training to provide advocacy and educational opportunities for all members of the community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Client Choice Food Pantry

Designed to meet the needs of Forsyth County residents who are hungry and unable to afford regular groceries for their families, our "client choice" food pantry provides a well-balanced and nutritious food order that lasts two weeks.

Population(s) Served

To prevent a financial crisis from becoming a family catastrophe, CCM provides assistance to qualified individuals with housing (rent and mortgage payments) and utilities (electricity, fuel oil, natural gas, and water bills).

Population(s) Served

CCM's Licensed Free Pharmacy in Winston-Salem provides medications for individuals who are unable to afford their prescriptions.

Population(s) Served

Neighbors living in poverty will be matched with neighbor volunteers who want to apply their skills and life experiences to support someone living a different life. During the four months of their time together, the neighbors will meet once a week to help each other accomplish their goals while fostering one-one-one relationships across the economic, cultural, and generational divides within Forsyth County.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Related Program

Licensed Free Pharmacy

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

Crisis Control Ministry's Free Pharmacy provides prescription medication to uninsured and under-insured patients in Forsyth and Stokes Counties in NC. It is the first licensed free pharmacy in NC.

Total dollars received in contributions

This metric is no longer tracked.
Totals By Year
Related Program

Housing and Utilities Assistance

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Crisis Control Ministry depends solely on the contributions from the community to provide its services and to support its operations. The amounts shown are directly from the annual financial audit.

Number of households that obtain/retain permanent housing for at least 6 months

This metric is no longer tracked.
Totals By Year
Related Program

Housing and Utilities Assistance

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

This measures the number of families assisted with housing costs such as mortgage or rent payments to help them obtain or maintain affordable housing.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Related Program

Client Choice Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This describes the number of people assisted with a two-week supply of groceries from our two client choice food pantries.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

CCM’s mission is to meet the essential life needs of people in crisis in Forsyth County, North Carolina. We serve residents who find themselves in a financial crisis and unable to provide for their basic expenses. Our service is “crisis-based” rather than “income-based,” meaning that our qualifying focus is a financial crisis regardless of socio-economic status; however, the majority of our clients are low-income. These families typically have a total household income at or below the federal poverty level. Winston-Salem continues to struggle with disturbingly high rates of poverty, 23.3%, according to the 2018 American Community Survey.

1) The client choice food pantry provides a family with two weeks’ worth of groceries.

2) The Crisis Control Ministry pharmacy is the first licensed free pharmacy in the state of NC and provides clients with over $1.7 million worth of free medication each year.

3) Clients can also receive short-term financial assistance to pay for rent or mortgage and utilities.

4) The Better Neighbor Project at Crisis Control Ministry is an opportunity for individuals with low incomes to partner with neighbors who received income that categorizes them as middle income. Together they develop achievable goals for each of them to meet in a four-month time period, encouraging a relationship of mutual respect and networking to meet the goals.

5) In addition to these client services programs, Crisis Control Ministry facilitates three advocacy programs throughout Forsyth County. Poverty Simulations, the Living on the Edge workshop, and the Bridges Out of Poverty training help the public better understand what it is like to live in poverty.

Crisis Control Ministry is an established organization, founded in 1973. We have become the largest provider of emergency assistance in Forsyth County, NC.

With a budget of $2,400,000 the philosophy of this organization is to provide assistance to families who qualify to fully get them through their month's crisis, whether that is helping to pay for housing costs (mortgage/rent payments), utility costs, groceries or prescription medications.

We are fortunate to have the support of the local community where all the funds are raised to support our mission.

In addition, there are more than 500 community volunteers who provide day-to-day service to the more than 5,000 residents who seek assistance through Crisis Control Ministry.

With a trained staff of 19 people, the organization is fully capable of managing the work of the volunteers and each of the different program areas: client services (including financial assistance, a free pharmacy, and a client-choice food pantry), Philanthropy, PR & Marketing, Financial and Donor Services.

In the most recently completed fiscal year, there were 13,902 people served by our organization, receiving services of housing support, utility support, groceries or prescription medication, valued at $2,921,247.

In addition, 436 people in our community were trained to learn about the impact of poverty in our community.

202 weekly volunteers helped us to operate, providing more than 5.363 client interviews.

Revenue received was $2,274,849, enough to cover the expenses of the ministry's operations and services provided.

Financials

Crisis Control Ministry, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Crisis Control Ministry, Inc.

Board of directors
as of 03/31/2020
SOURCE: Self-reported by organization
Board co-chair

Charles Cole


Board co-chair

Sylvia Jones

Carolyn Doherty

Graham Rights

J. Kirk Glenn

Charles Cole

Karen Wilson

Emily Brown

Mary Ann Davis

John Elliott

Sylvia Jones

Nancy Keshian

Duane Long

Marie Marritt

Eileen New

Kirsten Royster

Michael Shay

Mayra Villalon

Brenda Evans

Peter Fisch

Gary Gunderson

Eric Kevorkian

Katy O'Kennedy

Shontell Robinson

Carla Rumph

Camilla Washington

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes