Community Counseling Center of Mercer County

Helping individuals and families lead healthy and fulfilling lives

aka Community Counseling Center   |   Hermitage, PA   |  cccmer.org

Mission

The mission of the Community Counseling Center of Mercer County is to help individuals and families lead healthy and fulfulling lives.

Ruling year info

1976

Chief Executive Officer

Mr. Clyde Hoffman

Main address

2201 East State Street

Hermitage, PA 16148 USA

Show more contact info

EIN

25-1340027

NTEE code info

Community Mental Health Center (F32)

Alcohol, Drug Abuse (Treatment Only) (F22)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Mental Health and Substance Abuse concerns in at least one of five Americans every year.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Menta Health and Substance Abuse Services

Outpatient mental health services for children, adolescents, and adults. Outpatient substance abuse services for adolescents and adults. Community Residential Rehabilitation. Psychiatric Rehabilitation. Vocational and Employment Services. Family-Based services for children/adolescents. Certified Peer Specialist Support. Behavioral Health Rehabilitation Services for children/adolescents. Our Friends'Place drop in center. West Central Center for the Deaf. Community Integration Services. Supported Housing services. Respite services for children and adults.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Menta Health and Substance Abuse Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1. CCC will be a leader in overall consumer satisfaction by meeting and wherever possible exceeding expectations through the expansion of the delivery of recovery and evidence based practice methods that include prevention, intervention and treatment to improve overall health and quality of life.
2. Enhance the fiscal stability of the organization.
3. CCC will be the employer of choice through career, talent, and leadership development, solicitation of feedback and engagement of our staff in achieving our mission, vision and organizational values.
4. CCC will demonstrate an organizational culture and business strategy that is consistent with our mission, vision and values and positions the organization to thrive in the current and future market place.

1a. Expand social media
b. Evaluate and expand accessibility strategies.
c. Expand rapid access to include the Greenville office. Conduct regular quality improvement assessments.
d. Increase wellness education awareness/financial literacy.
2a. Obtain an annual $150,000 surplus.
b. Increase Manager's effectiveness to achieve targeted department budget expectations through collaboration with CFO and senior managers.
c. Increase development revenue through donor loyalty, the enhancement of current funding streams and development of additional funding streams by $10,000.
d. Improve engagement by decreasing the medical no show rate to 18%.
Performance Objective
3a. Full implementation of performance management process for all employees.
b. Review and revise employee orientation.
c. Develop Human Resource presence within electronic health record to improve staff collaboration.
d. Continue employee wellness initiative.
Performance Objective
4a.
b. Development of psychiatric services to address national shortage opportunities for collaboration with regional healthcare provider.
c. Implement and track at least 5 clinical outcomes per departments providing billable services.
d. Develop integrated behavioral and physical health service delivery systems.

We believe that Community Counseling Center is capable of at least partial attainment of these goals as they are developed, reviewed, and modified annually by our management team.

We have vastly improved our social media presence via Facebook, provided financial literacy classes for clients, and implemented an electronic donor management system among other strategies. We have chosen not to continue the Certified Community Behavioral Health Center application process as the application preparation time was beginning to affect our direct service provision capacity.

Financials

Community Counseling Center of Mercer County
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Community Counseling Center of Mercer County

Board of directors
as of 02/09/2022
SOURCE: Self-reported by organization
Board chair

Mr. Tom Amundsen

Mercer County Controller

Term: 2017 - 2019

Glenn Riley

UPMC Horizon

Camille MacHarg

Substitute Teacher/Has family member with mental illness

Margaret Wiley

Retired Continous Quality Improvement/Compliance Director from Community Counseling Center

Tom Amundsen

Mercer County Controller

Diane Gardner

Partner at LPL Financial Services

Harriett Guido

Owner/ Clinical Therapist at Guido Counseling Services

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes