CHICAGO HOUSE AND SOCIAL SERVICE AGENCY

aka Chicago House   |   Chicago, IL   |  www.chicagohouse.org

Mission

Chicago House is a social service organization that supports individuals impacted by HIV/AIDS and the broader LGBTQ community with housing, health, and employment support.

Notes from the nonprofit

Chicago House’s Guiding Values:

• We are committed to providing flexible and innovative services in order to meet the needs of our clients as they move through the healing process.

• Providing services through compassion and commitment is at the core of our beliefs.

• We honor inclusiveness and embrace diversity in a supportive and non-judgmental manner.

• We truly value the lives, experiences and stories of the most marginalized and oppressed within our communities.

• Respect and affirmation of everyone is a cornerstone of our services; everyone is treated with respect and dignity.

• We are committed to a continuum of care that allows clients to learn and grow while feeling cared about like a supportive family.

Ruling year info

1986

CEO

Mr. Michael T. Herman

Main address

2229 South Michigan Avenue Suite 304

Chicago, IL 60616 USA

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EIN

36-3376432

NTEE code info

AIDS (G81)

Homeless Services/Centers (P85)

Employment Procurement Assistance and Job Training (J20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family Housing

Chicago House has a history of innovation in the delivery of HIV services and is an agency of many firsts. In 1992, we opened our Family Support Program, the Midwest’s first housing program for families affected by HIV/AIDS. Families in the program’s 15 apartments receive services including on-site case management, substance abuse services and a youth development program providing tutoring, mentoring, music and arts programming.

Population(s) Served

The Supportive Living Program, established in 1987, provides a 24-hour staffed, 16-bedroom residential facility for single adults affected by HIV/AIDS. The program is often a first step for individuals who come to us directly from the streets or shelters. Many residents from the Supportive Living Program progress to our 24-unit Independent Living Program for single adults who are in need of affordable housing with intermittent supportive services. These residents are able to live independently, but still need access to the support services that Chicago House provides, such as group counseling, employment training and case management.

In collaboration with partners including the AIDS Foundation of Chicago and the Chicago Low-Income Housing Trust Fund, Chicago House also provides case management and other support services to individuals residing in 137 scattered site apartments.

Population(s) Served

In 2002, Chicago House piloted an HIV prevention program for HIV-positive individuals. Chicago House led the nation in combining critical direct service and HIV prevention functions within one agency. This innovative approach brought Chicago House to the attention of the Centers for Disease Control and Prevention (CDC) in 2003. Since 2004, we have partnered with the CDC to provide Comprehensive Risk Reduction Counseling as well as Counseling, Testing, and Referral to Chicago’s most economically-disenfranchised HIV-positive and at-risk populations, many of whom require both prevention services as well as housing and social service support. With a comprehensive model, we are able to meet individuals at each step along the HIV care continuum.

Recently, Chicago House was awarded a major grant from Gilead Sciences to launch a PrEP (Pre-Exposure Prophylaxis) Community Awareness Program. PrEP is a once-a-day pill taken to reduce the risk of HIV transmission. According to the CDC, when taken consistently, PrEP has been shown to reduce the risk of HIV infection in people who are at high risk by up to 92%. In October 2014, Chicago House hired a PrEP Campaign Manager to design and implement a city-wide campaign to increase awareness of PrEP among communities and individuals at high-risk for acquiring HIV/AIDS, including transgender and gender nonconforming individuals.

Population(s) Served

In 2005, at a time when many were unsure about the health implications of taking HIV-positive individuals off of disability and supporting their re-entry into the workforce, Chicago House pioneered what is still the largest HIV Employment Program in the nation. Designed after the evidence-based Supported Employment model, our Employment Program continues to provide career services, job readiness workshops, job training leading to certification and internship opportunities to HIV-positive individuals.
The Employment Program now serves more than 400 individuals each year throughout Chicago. In 2013, Chicago House launched TransWorks, a track specifically designed to meet the employment needs of the greatly marginalized transgender community.

By integrating our Employment Program with our Housing Programs for HIV-positive individuals in 2007, we found that both medical and employment outcomes for our clients are significantly improved. Last year, Gaining Ground achieved an 82% employment rate among program participants and 69% improved or maintained their CD4 count. We have shared these program models nationally, and our integrated Employment and Housing – which we call Gaining Ground – has been featured by HUD as a Housing Innovation in HIV Care.

Population(s) Served

In 2013, Chicago House opened what is now a national model for the provision of comprehensive housing and supportive services to transgender individuals, the TransLife Center. In the 9-bedroom house that once served as our hospice, we now provide housing, employment, medical, legal and other support services specifically for transgender individuals. Anchoring this new program is a multi-year federal grant from the Health Resources and Services Administration to provide an effective intervention linking and retaining HIV-positive transgender women of color in medical care.

Population(s) Served

Where we work

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Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The mission of Chicago House and Social Service Agency (Chicago House) is to serve individuals and families who are disenfranchised by HIV/AIDS, LGBTQ marginalization, poverty, homelessness, and/or gender nonconformity by providing housing, employment services, medical linkage and retention services, HIV prevention services, legal services, and other supportive programs. Chicago House envisions a Chicago free of HIV stigma and LGBTQ discrimination in health, housing, employment and other support services for people living at all levels of economic opportunity. The strategic goals for Chicago House are to: Improve health and well-being; improve self-sufficiency; and reduce stigma and discrimination.

Chicago House recognizes the importance of providing consistently high quality services to improve the lives of its clients. Chicago House believes that integrating Performance & Quality Improvement (PQI) systems throughout the agency assures the highest degree of excellence exists. We also believe that every client is entitled to optimum care and respect and that every employee is charged with maximally contributing toward the achievement of that status. All activities performed support the vision, mission and values set forth by Chicago House, and build a culture of quality, as is put forth by the agency's CEO and Board of Trustees. The agency adheres to the following principles to encourage an agency-wide culture that values and promotes quality.

• Chicago House promotes a broad-based, organization-wide commitment to excellence and shall have ongoing performance and quality improvement processes that include many opportunities for staff and stakeholder involvement.
• Accurate and reliable data is critical to Chicago House's efforts at being a high-learning, high-performance, and results-oriented agency.
• Senior leadership shall set expectations within their departments for using quality improvement results to change operating procedure as indicated, and shall involve their managers and other staff in the PQI process.
• Soliciting input from community members and other stakeholders is vital to the PQI process and their feedback shall be incorporated into strategic and short-term planning efforts.
• The PQI committee in conjunction with program leaders shall develop and evaluate annual program goals and outcomes, which summarizes programmatic accomplishments and challenges. It is critical that the goals and outcomes are shared with staff. Through this process of self-evaluation we are able to note trends and progress that can be utilized in our ongoing quality improvement initiatives.

Programmatic Goals
• Improve health and well-being
• Improve self-sufficiency
• Reduce stigma and discrimination

Indicators
• Increase medical engagement
• Increase housing stability
• Increase economic stability
• Reduce harm of substance use
• Improve mental health

Program Strategies
• Conduct screening/assessments around clients' health needs and co-occurring social determinants of health, including housing, mental health, poverty, employment, social support, and HIV status.
• Co-create with client Individual Service Plans.
• Refer and link to services.
• Advocate on behalf of clients.
• Provide housing and housing support.
• Provide linkage and retention to medical care services.
• Provide substance use support and case management services.
• Assist clients in mitigating and managing crises.
• Elicit consumer feedback and input.
• Provide trainings to decrease stigma and discrimination.
• Collaborate with other organizations on behalf of clients.

Founded in 1985, Chicago House has repeatedly demonstrated innovation and expansion to serve community members impacted by HIV/AIDS, poverty, and LGBTQ marginalization. In the earliest years of the epidemic, Chicago House was the first agency to address the need for care and support among those dying from HIV/AIDS. As the Midwest's first HIV/AIDS housing provider, we initially provided housing to eight single adults who were dying of AIDS. With advances in medication and people with HIV living longer lives, Chicago House's services have evolved and expanded considerably in the past 30 years. We now serve approximately 1,800 individuals and families affected by HIV/AIDS per year.

In 1992, Chicago House became the first local provider of housing and services for families with a parent living with HIV, through our Family Support Program. In 2001, through our Prevention with Positives programming, we became the first local, community-based agency to target HIV prevention services to those already living with the disease. In 2005, responding to our clients' wish to return to employment, we developed our Employment Program, which remains the Midwest's only HIV-specific employment program.

In 2013, we opened the TransLife Center, a national model for the provision of culturally-competent services to transgender individuals living in poverty with or at high risk for HIV/AIDS. We rehabilitated our former hospice and turned it into a safe space that provides housing, employment services, legal services, case management, and linkage to medical care specifically for the greatly-marginalized transgender population.

Chicago House and Social Service Agency continues to make progress towards a Chicago free of HIV stigma and LGBTQ discrimination in health, housing, employment and other support services for people living at all levels of economic opportunity. The 2012 International AIDS Conference marked a significant change in language regarding HIV/AIDS, and the rhetoric around “the end of AIDS" continues to build steam. Chicago House will continue to work for those affected by HIV as we move toward the end of AIDS, developing new social networking strategies that target young men who have sex with men and transgender individuals. Chicago House will continue to monitor all five of its program areas (HIV Prevention, Case Management, Employment, Scattered Site and Residential Housing, and TransLife Programming), looking for and observing the opportunities for growth in each area. Chicago House will continue to explore new collaborations and structures for the broader communities in LGBT and HIV services, with particular emphasis for those who are living in poverty in those communities.

Financials

CHICAGO HOUSE AND SOCIAL SERVICE AGENCY
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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CHICAGO HOUSE AND SOCIAL SERVICE AGENCY

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board co-chair

Ryan Garrison

Garrison Olson

Term: 2019 -


Board co-chair

Paula Hoste

CIBC Bank USA

Term: 2019 -

Clyde Ebanks

AON Risk Solutions

Todd Wood

Smiling Dog Productions Video

Drew Ferguson

DeVry, Inc.

Broderick Alexander

Community Activist

Christine Bagley

Community Activist and Philanthropist

CJ Jensen

Jensen and Associates: Ameriprise Financial

Jeb Davis

Blue Cross Blue Shield IL

Chad Berminham

Avison Young

Drew Maddock

PWC Advisory

Adam Zebelian

Schiller, DuCanto, & Fleck LLP

Nabeela Rasheed

Pete Oyler

School of Art Institute of Chicago

Joseph Olszewski

Cornerstone OnDemand

Tammy Meyer

WellCare Health Plans

Michael Herman

Chicago House and Social Service Agency

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes