Deborah's Place
We open doors of opportunity for women experiencing homelessness
Programs and results
What we aim to solve
At any given time, more than 1,500 unaccompanied women are homeless in Chicago, living on the streets and in shelters. If we count the number of women doubling up – staying with family or friends or couch-surfing – then that number can be 10 times as high. According to the Heartland Alliance Social Impact Research Center, “Women experiencing homelessness have higher rates of mortality, mental illness, substance use, violent victimization, poor birth outcomes and chronic health conditions such as HIV and hypertension than women who are housed.” Unaccompanied women experiencing homeless are a severely under-served and unacknowledged population, yet 1 in 4 people who are homeless are single women. Deborah’s Place is one of only two organizations in Chicago dedicated to serving unaccompanied women who are homeless.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Permanent Supportive Housing
Deborah's Place provides 441 units of housing for women who have experienced homelessness a year. Safe, stable, permanent housing with voluntary, wrap-around supportive services enable women to recover from homelessness and achieve their self-determined goals.
Teresa's Interim Housing
Our four-month interim housing program provides up
to 10 women a safe, structured community where women and staff work together to meet goals such as housing, employment, family reunification, improved health and education. Access to case
management, therapeutic, education and employment services enhances opportunities for women to gain housing stability and income, with the goal of finding permanent housing within four months.
Community-Based Housing
Deborah's Place partners with private landlords to find housing for women experiencing homelessness in the community. Case managers help women stay stably housed while connecting them to community-based resources and supports.
Dolores' Safe Haven
One of only three Safe Havens remaining in the city of Chicago, Dolores' Safe Haven provides communal housing and 24-hour support for chronically homeless women diagnosed with severe mental illnesses.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of households that obtain/retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Adults, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Years are calculated on our July-June fiscal year schedule (i.e. 2018 = 7/1/17 through 6/30/18, 2017 through 7/1/16, etc.).
Number of homeless participants engaged in housing services
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Adults, Homeless people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Years are calculated on our July-June fiscal year schedule (i.e. 2018 = 7/1/17 through 6/30/18, 2017 through 7/1/16, etc.).
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Deborah’s Place opens doors for women experiencing homelessness in Chicago. Supportive housing and services offer women their key to healing, achieving their goals and moving on from the experience of homelessness.
Our vision is a community where every woman has housing and leads a safe, healthy and empowered life.
We accomplish our vision in the following ways:
• Providing housing and services to women experiencing homelessness
• Helping women in our housing to maintain their housing
• Empowering women to safely exit our programs to stable housing in the community, when and if they are ready
With two main program sites in Chicago as well as community-based housing located throughout the city, Deborah’s Place programs impact around 370 women annually and include:
• Permanent Supportive Housing: 129 units of permanent supportive housing for women with histories of chronic homelessness, located across two program sites. Permanent supportive housing pairs secure housing with wrap-around supportive services to help women heal from prolonged homelessness.
• Community-Based Housing: 113 subsidized, scattered-site housing units through partnerships with private landlords, located on the North, West and South sides of Chicago. Community-Based Housing provides women with their own apartments and subsidies to keep those apartments, and ongoing case management to help them stay housed and achieve their goals.
• Teresa’s Interim Housing Program: 10-bed short term residential program focused on rapid re-housing. Our only short-term housing program, Teresa’s provides women experiencing homelessness with safe, stable lodging and case management to help women overcome barriers to housing such as eviction records and low credit scores.
• Dolores’ Safe Haven Program: Long-term housing for 15 women who have experienced chronic homelessness, have been diagnosed with a severe mental illness, and have been difficult to engage in supportive services. The Safe Haven is one of only four such programs in the city and the only program of its kind specifically for women.
Comprehensive Support Services for Program Residents and Participants
• Case Management and Therapeutic Services: Clinical Services staff help women access services and resources to meet their needs, provide emotional support and assist with the identification and achievement of participants’ goals
• Health Services: Crisis management, health education, healthcare referrals, and assistance with medical/dental expenses
• Education and Life Skills Services: GED tutoring, computer training, budgeting, and other group-based and one-on-one activities through on-site Learning Centers
• Moving On and Alumnae Services: Deborah’s Place offers ongoing assistance including case management, peer support groups, and semi-annual gatherings for former residents of Deborah’s Place.
What are the organization's key strategies for making this happen?
Deborah’s Place offers well-researched, evidence-based solutions to homelessness. Below find a discussion of three of our core strategies.
Supportive Housing
Research has proven that providing safe, secure housing is the most effective approach to ending homelessness. Supportive housing pairs housing with intensive case management and other services that guide participants to stability and health. Our Housing First approach means that we work with those who are most in need, accepting them as they are and helping them to become the best they can be.
Harm Reduction
This approach is used to improve quality of life for women at any stage of recovery. Our team “meets women where they are at” and works to understand the behaviors that may place them at risk of harm. While usually applied in cases of substance abuse, our staff apply harm reduction to help participants empower themselves to reduce risk in all areas of their lives. Deborah’s Place believes that housing is a human right, and should not be abstinence-based.
Trauma Informed Care
At Deborah’s Place we recognize that many of our participants have experienced high levels of trauma due to the experience of homelessness alone. Our programming is responsive to participants’ needs, and supports control and choice. We work to promote physical and emotional safety throughout our housing programs.
What are the organization's capabilities for doing this?
Deborah’s Place is the largest provider of permanent supportive housing for women experiencing homelessness in Chicago.
Deborah’s Place has been providing for unaccompanied women experiencing homelessness for 35 years.
Every year, we achieve over a 97% housing retention rate among our permanent housing residents. These results are among the highest in Chicago and in the nation.
Deborah’s Place provides services that are research-proven and evidence-based. Core tenets of our service model (Housing First, harm reduction, trauma-informed care, serving women who are transgender as well as cisgender, etc.) are based on extensive research, and were adopted by Deborah’s Place long before their acknowledgement by the federal government and disseminated as best practices across the human services landscape.
Deborah’s Place is a leader in homeless services in Chicago. Leadership and staff serve on numerous committees in the Chicago Continuum of Care and help set policy and best practices for the homeless services community as a whole.
Deborah’s Place is award-winning. Over the years, our programs and services have received awards from the Corporation for Supportive Housing, the Emergency Fund, Presence Health Lakeshore, the Chicago Foundation for Women, the MetLife Foundation and many, many other organizations.
What have they accomplished so far and what's next?
Over our 35-year history, Deborah’s Place has evolved from a small volunteer-run overnight shelter in a church basement to the largest provider of permanent supportive housing for women in Chicago. And we aren’t done growing: over the next five years, Deborah’s Place aims to nearly double the number of women we serve per year.
We have resolved to do this because there are around 2,000 women experiencing homelessness in Chicago right now—and that’s just the number that are in emergency shelters/contacted by street outreach workers. Nearly ten times that number are estimated to be living “doubled-up,” staying with a friend or family due to loss of housing or economic hardship. There is a need for more permanent housing for women recovering from homelessness.
We aim to reach this auspicious goal through the following methods:
• Increasing our housing stock by adding new units and subsidies to current programs, particularly the Community-Based Housing program
• Developing our moving on programming, to help current permanent supportive housing residents move out into the community and make space for new tenants who need higher levels of care
• Identifying resources for new initiatives: housing, capital, service etc.
• Improving our capacity to raise funds from individuals, foundations and corporations
• Investing in board and staff development to ensure achievement of strategic goals
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
At any given time, nearly 3,000 unaccompanied trans- and cis-gender women are homeless in Chicago, living on the streets and in shelters. If we count the number of women doubling up or couch surfing that number can be 1 higher. Deborah's Place is 1 of only 2 organizations in Chicago dedicated to serving unaccompanied women. Of the population Deborah’s Place serves: • 89% have one or more disabilities • 70% identify as African American • 74% are over the age of 45 • 68% are defined as chronically homeless according to the Department of Housing and Urban Development
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Deborah’s Place believes strongly in the role of evaluation in ensuring continuous quality improvement of our programs. Every year we conduct an annual resident satisfaction survey with residents in every program anonymously. Deborah’s Place’s Program Data Manager collates the survey results and then shares the aggregate data with program managers, directors, and chief officers, concurrently the results are shared with residents at community meetings and in written reports. Two changes that were recently implemented because of the annual satisfaction survey results are regular wellness checks for women in our Community-Based Housing program and the posting of Case Managers’ schedules at our Project-Based Housing sites.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Deborah's Place
Board of directorsas of 05/25/2023
Mr. Bruce Traan
Coin Metrics
Term: 2021 - 2023
Bruce Traan
Coin Metrics
Jeremy Bressman
Cushman & Wakefield
Rosie Drumgoole
Chicago Cares
Laura Etchen
Retired
Dr. Zahra Khudeira
Sinai Health Systems
MJ Zaring
Newcastle Limited
Michelle Cohen
CME Group
Shelley Fulla
Retired
Mary McFadden
Volunteer
Ashley Munson
Greater Chicago Food Depository
Shanon Shumpert
The John Hopkins University
Becka Ross
Crisis Text Line
Jenn Shepherd
Altair Advisors
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data