Degage Ministries

Transforming Live...Restoring Hope

Grand Rapids, MI   |  www.degageministries.org

Mission

Serving over 4,500 unique individuals annually, Dégagé operates with the goal of making sure every man and woman serves knows that he or she is not alone as they navigate life’s obstacles. The formal mission of Degage is "to reflect the love of Christ by building relationships and offering programs that foster dignity and respect."

Ruling year info

1985

Principal Officer

Ms. Marge Palmerlee

Business Director

Mrs. Bridgette Bassford

Main address

144 Division Ave S

Grand Rapids, MI 49503 USA

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EIN

38-1912094

NTEE code info

Neighborhood Center, Settlement House (P28)

Homeless Services/Centers (P85)

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Dining Room

Seven days a week, meals are offered at a low-cost with the intent of promoting dignity and responsibility. Allowing patrons the opportunity to choose what meal they would like to purchase and how they would like it prepared grants them the opportunity to exhibit self-sufficiency rather than making them feel like a perpetual charity case. The Dining Room also serves as a place of relationship building and safety from the streets.

Population(s) Served

A place to brush your teeth, do your laundry, iron your clothes, comb your hair, go the restroom, wash your hands—all simple tasks but tasks that can be challenging to access if you are homeless and don’t have a place of your own. To combat this situation, Dégagé Ministries offers access to basic hygiene facilities in its Life Enrichment Center. Private shower facilities and bathrooms are offered at no cost. A laundromat and hair salon allows patrons the opportunity to wash their clothing and get a haircut for a minimal fee. At least 45 bags of personal care products are distributed weekly with items such as toothbrushes, toothpaste, lotion, razors and deodorant. Patrons can purchase underwear and socks at a reduced cost. Over 70 lockers are available to rent. These provide a safe place for patrons to store their personal belongings while living in the mission or on the street. Additionally, hundreds of individuals use Dégagé as their mailing address. They can also participate in its phone message system, allowing a central location to receive messages. Bible studies, AA meetings, and other support groups are offered throughout the week. Twice weekly, pro-bono legal services are available.

Population(s) Served

The Open Door provides overnight emergency shelter and supportive services to women requesting assistance. Once at the Open Door, they are provided showers, laundry facilities, lockers, meal vouchers, linens, basic hygiene items, and a place to sleep. In addition to affording overnight accommodations, a main goal of the Open Door is to assist women in becoming more stable and able to move into permanent housing of their own.

Population(s) Served

In 2000, Dégagé opened the Life Enrichment Center. Serving approximately 100-150 individuals daily, the Life Enrichment Center offers a variety of services to the Heartside residents. One of the main components of the Life Enrichment Center is its Resource Office. Here, patrons receive assistance with immediate and long-term needs
such as securing funding for medical care, receiving references for rehabilitation, obtaining employment, and completing paperwork. Staff also walks alongside individuals through the steps of attaining and maintaining permanent housing.

Population(s) Served

Without proper identification, many individuals are being turned away from possible employment opportunities and housing; ultimately inhibiting the individual’s ability to achieve a level of self-reliance. They are also unable to cash a check, receive a Social Security card or open a bank account. Dégagé started a State ID Program in October 2002 and has since helped over 5,000 individuals obtain identification.

Population(s) Served

The "Dégagé Dollars” program allows patrons to earn bus tickets or vouchers towards Dégagé’s meal services and Life Enrichment Center programs. Over 60 jobs are filled each day as patrons perform routine custodial jobs throughout the facility.

Population(s) Served

Where we work

Awards

Non-Profit of the Year 2017

Chamber of Commerce

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    Degage implemented a diversity and inclusion council for staff and one for patrons as a result of feedback.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve,

Financials

Degage Ministries
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Degage Ministries

Board of directors
as of 04/09/2020
SOURCE: Self-reported by organization
Board chair

Mr. Fred Lake

Fred Lake

Macatawa Bank

Phil Reinstra

The KR Group

Jeff Vanderlaan

Kent Companies

Charles Burpee

Warner Norcross & Judd

Ken Fawcett

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Patty Riva

91.3 WCGS

Alex Fernandez

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Renee Powers

Cannonsburg Wood Products

Larry Murphy

Varnum