Housing, Shelter


Helping Lansing Area Homeless Families Help Themselves

aka Haven House

East Lansing, MI


Haven House provides emergency housing and support services for single-parent and two-parent families with children.  The shelter helps families who are homeless prepare for permanent housing by developing and promoting self-sufficiency, stability and financial responsibility.

Ruling Year


Executive Director

Gabriel Biber

Main Address

121 Whitehills Drive PO Box 961

East Lansing, MI 48826 USA

Formerly Known As

Economic Crisis Center


homeless, shelter, family shelter





Cause Area (NTEE Code)

Temporary Shelter For the Homeless (L41)

Human Service Organizations (P20)

IRS Filing Requirement

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Programs + Results

What we aim to solve

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Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Temporary Emergency Housing

Partners IN Progress Supportive Housing

Where we work

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

It is the goal that each family that comes to Haven House will move into permanent housing from the shelter. We also want families to maintain their housing by providing supportive services in their new home. 91% of families remained housed after 8 months.

We believe the only way to end the homeless situation is to find housing. Each family is required to meet each day with a case manager to discuss their housing and employment search and any barriers they are encountering. Staff is able to assist with barriers and keep the family on track to quickly moving from homelessness to housed. By providing daily case management focused on housing, it allows family to keep moving forward in their goal in ending their homelessness.
Statistically, families are at most risk of losing their new permanent home with the the first three months. Because of this, we provide in-home case management for 6-12 months after leaving shelter and moving into a home. Families are provided with non-foodstamp items to assist the family with stability while also working with them on budgeting and goals.

Haven House has provided services to homeless families since 1983. We have educated well trained staff that work with our families. We have a well documented program that has proven effective through our statistics. We utilize our logic model in training our staff. Our organization is part of the local continuum of care, the Greater Lansing Homeless Resolution Network where more than 25 agencies collaborate to end homelessness in our area.

We utilize a database to report the outcomes of the program. We can provide all demographics along with length of stay, referrals made, financial assistance given, destination at exit.

We continue to provide emergency shelter to families. Our shelter is full every day of the year. We continue to maintain a 60% success rate of families moving into housing and families staying housed more than 6 months remains above 90%.
We have not been able to raise sufficient sustainable funding for rapid re-housing in order to assist more families within the shelter.

External Reviews



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The people, governance practices, and partners that make the organization tick.

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Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?


Organizational Demographics

In order to support nonprofits and gain valuable insight for the sector, GuideStar worked with D5—a five-year initiative to advance diversity, equity, and inclusion in philanthropy—in creating a questionnaire. This section is a voluntary questionnaire that empowers organizations to share information on the demographics of who works in and leads organizations. To protect the identity of individuals, we do not display sexual orientation or disability information for organizations with fewer than 15 staff. Any values displayed in this section are percentages of the total number of individuals in each category (e.g. 20% of all Board members for X organization are female).

SOURCE: Self-reported by organization


Race & Ethnicity

Sexual Orientation

This organization reports that it does not collect this information.


This organization reports that it does not collect this information.

Diversity Strategies

We track retention of staff, board, and volunteers across demographic categories
We track income levels of staff, senior staff, and board across demographic categories
We track the age of staff, senior staff, and board
We track the diversity of vendors (e.g., consultants, professional service firms)
We have a diversity committee in place
We have a diversity manager in place
We have a diversity plan
We use other methods to support diversity