YWCA Cass Clay

Eliminating Racism, Empowering Women

Fargo, ND   |  www.ywcacassclay.org

Mission

YWCA Cass Clay is where victims of domestic violence come day and night, 365 days a year, to escape crisis and mend emotionally, physically and spiritually. In addition to shelter and housing, women receive crucial basics like food and clothing, and resources for education and employment as they navigate toward independence. A caring YWCA team connects women and children to community resources that further empower them. Besides operating the largest emergency shelter for women and children in North Dakota and northwestern Minnesota, YWCA Cass Clay operates safe and affordable, short- and long-term supportive housing for low-income women. YWCA also offers a food pantry and racial justice advocacy.

Ruling year info

1947

CEO

Erin Prochnow

COO

Julie Haugen

Main address

4650 38th Ave S Suite 110

Fargo, ND 58104 USA

Show more contact info

EIN

45-0226435

NTEE code info

Temporary Shelter For the Homeless (L41)

Family Violence Shelters and Services (P43)

YMCA, YWCA, YWHA, YMHA (P27)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Point-in-Time count on January 23, 2019 found 565 individuals were homeless in North Dakota. The State of Homeless in Fargo-Moorhead Metro report released June 2019 indicated 1,075 individuals are homeless in this community on any given night. Of those with a history of domestic violence, 38% identified fleeing domestic violence as the reason for their current homeless situation. As the largest shelter for women and their families in the region, the demand for services at YWCA Emergency Shelter is significant. Last year alone, YWCA had to turn away 865 women and children seeking shelter.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Shelter

Our mission is to be a safe, temporary home for women and children escaping domestic violence and homelessness while empowering them with life skills, confidence, and education and employment opportunities. Providing more than just a safe bed, warm meal, clothing, YWCA provides a child care, after school center, kitchen and dining facility, computer lab and classrooms, plus education and employment resources for each individual that comes through our doors. YWCA Cass Clay Emergency Shelter is available 24-hours a day, 365 days a year. With 29 individual rooms for women and their children, YWCA shelter has capacity for 68 on any given night. Each year, we were at or above capacity a majority of the time. Wherever a woman may be on her journey, we walk alongside her to ensure she has access to the tools and resources necessary to reach her goals and ultimately, build a future free from poverty and violence for her family.

Population(s) Served
Victims and oppressed people
Homeless people

To help individuals and families move from fear to freedom, and extend the time to rebuild their lives, YWCA's Housing Program offers long- and short-term housing support. In these programs, participants have the opportunity to live in a safe, affordable, fully furnished apartment; typically paying a rental fee based on their annual income. Supportive and Transitional Housing are a proven solution to help families break the cycles of poverty and violence.

Population(s) Served
Economically disadvantaged people

For some facing imminent loss of housing, YWCA provides short-term assistance with basic expenses like deposits, rent, and utility payments. Our food pantry supplies food boxes to community members struggling to put food on the table.

Population(s) Served
Economically disadvantaged people
Homeless people

Where we work

Awards

Outstanding Service Provider Agency of the Year 2019

FM Coalition to End Homelessness

Affiliations & memberships

YWCA USA 1906

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Numbers reflect only those living in YWCA Housing Programs, many other individuals and families have found safe housing in our community as a result of their work with YWCA Advocates.

Number of emergency meals provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our food pantry supplies food boxes to any community member struggling to put food on the table. Numbers represent the individuals who received food boxes.

Average length of stay (in days)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Homeless people, Victims and oppressed people

Related Program

Emergency Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The average nights of stay at YWCA Emergency Shelter.

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Homeless people, Victims and oppressed people

Related Program

Emergency Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Without judgement, we offer safe shelter, food, clothing, childcare, education and employment services, health counseling, and transportation assistance to each individual that comes to our doors.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

YWCA believes housing is the solution to homelessness. Our goal is to help women and families with children in crisis gain safety, stability, and a pathway to permanent housing. Safe shelter is the starting point on the journey to housing and ending homelessness for women and families.

For more than 40 years, YWCA has provided safe shelter and supportive services to individuals and families to help them gain independence and housing. While our services have evolved, the core needs of people fleeing homelessness and violence remain the same – safety, shelter, childcare, employment assistance and transportation. Until there is no more violence against women, or homelessness in our community, there will be a need for YWCA Emergency Shelter.

Our strategy is to provide the most critical element of empowering families to secure housing – the human element. Trained, compassionate YWCA staff are available 24 hours a day, 365 days a year. Our strategy is help women and families avert homelessness through homeless prevention; and by providing Advocates and critical supportive services to those on a journey to housing at YWCA Emergency Shelter.

YWCA is the largest shelter serving women and children in North Dakota and northwest Minnesota. The shelter is a safe, secure facility with a capacity of 67 (up to 80 if individuals are in imminent danger) that is staffed by trained professionals 24 hours a days, 365 days a year.

In 2019, we provided 21,648 nights of shelter to 1,362 individuals. 93% of those served had been victims of abuse.

Beyond safe shelter, YWCA meets basic needs by providing food, clothing, personal hygiene items, work necessities, diapers, school supplies, and transportation. Once individuals have their basic needs met, we turn to empowerment.

We offer women support to find peace and recover physically, emotionally, and spiritually from the damaging effects of poverty and violence. YWCA’s experienced Advocates walk alongside participants as they strive to overcome barriers to housing.

Supportive services are critical to ensuring individuals are able to access housing faster and are able to maintain housing long-term. YWCA provides supportive services including an Education & Employment Program (E&E), childcare, Study Buddies after school program, and a Sanford Registered Nurse.

YWCA Cass Clay has been in Fargo-Moorhead for 114 years and has been providing emergency shelter for the last 42. As one of the longest standing nonprofits in our community, we strive to address crisis head on by operating the largest emergency shelter for women and children in North Dakota and northwestern Minnesota. Our mission to offer - without judgment - safe shelter, food, clothing, childcare, education and employment services, health counseling and transportation assistance began over 40 years ago and is continuously evolving.

YWCA provides safety, comfort, and resources to rebuild for women and families at all hours, 365 days a year. While they come to us as an immediate escape from crisis, our goal is to provide long-term healing and growth emotionally, physically and spiritually. Most come seeking safe shelter and supportive services due to domestic violence, followed by economic devastation.

More than just a roof overhead — YWCA provides support and guidance for women to find peace and hope on their new journey. Through YWCA, women receive essential items like food and clothing, and grow from education and employment skill-building and other resources to help them navigate toward independence. Women will work to overcome obstacles of fear, low self-esteem, unemployment, poor credit history, lack of affordable housing, costly child care, and limited options for transportation to and from work. All of this is done with a caring advocate walking alongside them providing encouragement and strength, access to resources, and helping to break down any barriers they may encounter.

Once out of crisis, some women will move into our supportive or transitional housing where they continue to receive access to our supportive programs as they rebuild their lives. Our team is ready to connect them to many community solutions that will further support them, ranging from vocational training to healthy places for kids to go after school. In 2015, YWCA had a goal to double our supportive housing program from 19 to 40 homes; with the opening of Grace Garden: A YWCA Supported Residence in Fall 2019, we are proud to now provide homes to 70 families throughout all of our housing programs.

YWCA also plays a role in preventing homelessness in our community altogether. We do this through our food pantry, operated weekdays, and through our rental assistance program and affordable supportive housing. Our unique empowerment approach and wide-ranging programs make YWCA the only resource of its kind in the region.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve,

Financials

YWCA Cass Clay
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

YWCA Cass Clay

Board of directors
as of 2/25/2021
SOURCE: Self-reported by organization
Board chair

Jayne Gust

Sanford Health

Jennifer Baker Quenette

North Dakota State University

Tammi Jo Barta

Sammons Financial Group

Barbara Bougie

Tracee Buethner

Widmer Roel PC

Laura Carley

Industrial Builders

Jessica Ebeling

Gate City Bank

Leah duCharme

Gjesdahl Law Firm

Anita Hoffarth

Reach Partners

Rayonna Hystead

Microsoft

Elise Kainz

Eide Bailly

Kate Lea

Wells Fargo Bank

Mary Jo Lewis

Paulette Rastedt

Maintenance Engineering

Irina Sagert

Sanford Health

Kim Shuckhart

Gate City Bank

Kim Shuckhart

Gate City Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 05/28/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/03/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.