Programs and results
What we aim to solve
Every year the WVRS responds to over 10,000 emergency 9-1-1 calls for service. We respond to medical emergencies, fires, car crashes, and any other type of emergency where people need help.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Ambulance and Fire-Rescue Services
Wheaton Volunteer Rescue Squad has provided fire,rescue and emergency medical services to all in need since 1955.
Where we work
Awards
Top-Rated List 2017
Great Non-profits.org
Top-Rated List 2018
GreatNonprofits - www.greatnonprofits.org
Top-Rated List 2019
GreatNonprofits - www.greatnonprofits.org
Top-Rated List 2020
GreatNonprofits - www.greatnonprofits.org
Top-Rated List 2021
GreatNonprofits - www.greatnonprofits.org
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of calls for service responded to
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Emergency Ambulance and Fire-Rescue Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Emergency and non-emergency calls dispatched by Montgomery County Fire and Rescue Service (MCFRS) that WVRS apparatus responded to. http://www.montgomerycountymd.gov/frs-ql/Resources/Files/operations/
Number of hours of volunteer service
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Emergency Ambulance and Fire-Rescue Services
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Context Notes
Number of standby hours (hours spent staffing emergency vehicles) logged by WVRS volunteers. 70% of staffing is provided by volunteers.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our vision is to to be widely recognized as the premier rescue squad in the United States. We will accomplish this by ensuring our volunteer personnel and emergency vehicles are always ready to respond; maintaining our new fire station at a high state of readiness; and building a trustworthy and accountable relationship with the public we serve.
What are the organization's key strategies for making this happen?
The need for 9-1-1 service in Wheaton, Maryland and the surrounding areas of Montgomery County continues to grow. An aging population, increasing motor vehicle traffic and high density development forecast an increased need for the WVRS' advanced life support, specialized rescue and ambulance services.
In 2015 the WVRS began a strategic planning process focused on several areas: Operations and Service Delivery; Apparatus and Fleet; Financial Management; Fundraising, Business Operations and Client Services; Board and Administrative Infrastructure; Membership Recruitment and Retention; Building and Grounds; and Communications and Public Outreach.
Our strategic plan focuses on: increasing volunteer staffing; upgrading our vehicles; strengthening fiscal discipline by enforcing strict spending controls; diversifying our approaches to fundraising; continuously evaluating the financial performance of our business operations; recruiting a diverse and engaged Board of Directors; utilizing a data driven approach to recruiting and retaining our volunteer members; monitoring how we maintain and improve our new fire station; and engaging the public through outreach, frequent communication and open dialogue.
What are the organization's capabilities for doing this?
The WVRS is an all volunteer organization. We have over 250 members, including nearly 100 volunteers with over 10 years of continuous service.
Our volunteer personnel staff a fleet of emergency vehicles that includes two heavy rescue trucks, four ambulances, two paramedic chase cares, a specialized all terrain rescue vehicle and four specially equipped support vehicles.
The WVRS' volunteer personnel and emergency vehicles respond to 9-1-1 calls from a new four bay fire station built in 2013.
What have they accomplished so far and what's next?
In fiscal year 2015 the WVRS placed a new ambulance in service.We also purchased a new advanced life support (ALS) chase car which began responding to 9-1-1 calls in the first quarter of fiscal year 2016. This ALS chase car allows us to deliver faster life saving services to patients in Wheaton and Montgomery County, Maryland. In fiscal year 2016 we completed construction and purchase of a new heavy rescue squad, a second ALS chase car, an ambulance, and a chief's car.
The WVRS recruited an all time record high of 32 new volunteers in fiscal year 2015 coordinated with Maryland's first ever statewide volunteer fire and rescue recruitment day in April 2015.
After opening Wheaton's first newly constructed fire station in several decades, the WVRS must enhance its fundraising and management practices to maintain our state of the art facility. Over the next several years we will focus on strengthening our relationship with our community of supporters.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
GreatNonProfits.org,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To strengthen relationships with the people we serve,
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With whom is the organization sharing feedback?
Our staff, Our board,
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
WHEATON VOLUNTEER RESCUE SQUAD INC
Board of directorsas of 11/10/2021
Gamunu Wijetunge
Rhonda Cohen
Mark Dempsey
William Dunlap
Brian McGinness
Gamunu Wijetunge
Gary Krichbaum
Janet Langenderfer
Thomas Pinder
Margaret Nygren
Catie Brown
Beth Edgerton
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/16/2019GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have community representation at the board level, either on the board itself or through a community advisory board.