HEARING LOSS ASSOCIATION OF AMERICA INC
The nation's voice for people with hearing loss.
Programs and results
What we aim to solve
People served by HLAA are consumers with hearing loss who use their residual hearing along with hearing aids and/or cochlear implants to hear. HLAA constituents also use hearing assistive technology to enhance difficult listening environments. Most often, the people who come to HLAA have aged into their hearing loss, often having difficulty performing their job (or finding a job) participating fully in their communities, etc. Less than 20% of those people with hearing loss who could benefit from hearing aids actually have them. Reasons for not seeking treatment include the stigma associated with hearing loss, lack of insurance coverage for hearing health and the high cost of hearing aids. HLAA encourages people to get their hearing checked annually and to seek treatment.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
HLAA Annual Convention
Held annually, the HLAA convention is the largest communication accessible convention for people with hearing loss. Highlights include more than 50 workshops and demo presentations, exhibit hall with latest technology for people with hearing loss, a Research Symposium, social events, and more.
National Walk4Hearing
Walk4Hearing is the only nationwide event bringing attention to hearing loss and promoting the importance of hearing health. Funds raised support HLAA’s national awareness and education programs, HLAA Chapters and State Organizations, and alliances who help extend HLAA’s mission into local communities.
Hearing Life
Published bimonthly, Hearing Life magazine contains articles on a wide-range of topics related to hearing loss including: hearing assistive technology, personal experiences in living with hearing loss, hearing loss coping strategies and the latest news concerning the hearing loss community. The magazine is available to members, libraries and health care professionals. Hearing Life is also available online at www.hearingloss.org.
Chapters and State Organizations
HLAA has a national network of 120 chapters and 13 state organizations across the country that provide support, information, and advocacy in local communities.
National Consumer Hearing Assistive Technology Training (N-CHATT)
N-CHATT, the Network of Consumer Hearing Assistive Technology Trainers, is a volunteer, consumer train-the-trainer program. The program’s goal is to build a network of consumer trainers with the knowledge and skills necessary to train others impacted by hearing loss. Trainers will assist others in the successful integration of hearing assistive technology to support individual hearing and communication needs at home, work, school, and the community. Please see the N-CHATT Training page for more details.
Get in the Hearing Loop Campaign
A program to educate HLAA chapters and state organizations about the many benefits of hearing loops in public and private venues, and to support efforts to loop more venues in communities across the country.
Webinars
Presented monthly, the live educational webinars are captioned and recorded for playback.
Advocacy
Hearing Loss Association of American has been advocating for people with hearing loss since 1979. Whether it was the Hearing Aid Compatibility Act of 1988, the Television Decoder Circuitry Act of 1990, the Americans with Disabilities Act of 1990 as well as the ADA Amendments Act of 2008, the 21st Century Video and Communications Act of 2010, or the Over the Counter Hearing Aid Act of 2017, HLAA has been in the vanguard of advocacy for people with hearing loss.
Over the Counter Hearing Aid Legislation: Success! A new law, signed August 2017, will allow greater innovation and less expensive hearing devices with the creation of a new category of FDA-approved hearing devices sold over the counter to adults with mild to moderate hearing loss.
Hearing Aid Compatible Cell Phones: Working with the Federal Communications Commission (FCC) and Industry to ensure there are more Hearing Aid Compatible cell phones available to consumers.
Telecommunications Relay: Providing input to the FCC and industry on the need for access to captioned telephones.
Captioning of Entertainment on Airlines: Participating in the ACCESS Committee supported by U.S. Department of Transportation, advocating for captioning of entertainment on airlines and cabin announcements.
Advising the Federal Communications Commission (FCC): HLAA serves as co-chair of the FCC’s Disability Advisory Committee.
Medicare and hearing aids: Supporting federal legislation that would provide Medicare coverage of hearing aids.
Transportation: Participating in the Access Board’s work to make rail vehicles more accessible.
Employment: providing one-to-one guidance to employees experiencing discrimination in the workplace.
Emergencies: supporting Text to 9-1-1, Real Time Text, and participating in the 9-1-1 Location Accuracy Advisory Group.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Average online donation
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, People with hearing impairments, Adults
Related Program
Advocacy
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This represents online donations for general use. These donations fund the mission of opening the world of communication through education, information, support and advocacy.
Number of community events or trainings held and attendance
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with hearing impairments
Related Program
National Consumer Hearing Assistive Technology Training (N-CHATT)
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
N-CHATT trainers conduct educational sessions demonstrating hearing assistive technology for people with hearing loss in their communities. The role of the trainers are to inform, support & train.
Number of individuals attending community events or trainings
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Families, People with hearing impairments
Related Program
National Walk4Hearing
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Walk4Hearing is held in cities across the country. These events include a call to action and hearing screenings. The Walks create awareness and fund local and national programs.
Number of invitations for advocates to speak as experts
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Veterans, People with hearing impairments
Related Program
Chapters and State Organizations
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
People at the national and local levels about communication access at national conferences and at local/ state events. HLAA has chapters who advocate/educate.
Number of list subscribers
This metric is no longer tracked.Totals By Year
Population(s) Served
People with hearing impairments, Adults, Veterans
Related Program
Hearing Life
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is HLAA's reach through digital and print media.
Number of public events held to further mission
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
2021 Walk4Hearing (20) 2021 HLAA Convention (1)
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
HLAA's mission is to open the world of communication to people with hearing loss by providing information, education, support and advocacy.
HLAA represents the 48 million Americans with hearing loss, making it the third largest public health issue after heart disease and arthritis. However, fewer than 20% of those with hearing loss, who require intervention and treatment, seek help for their condition. HLAA helps consumers with hearing loss to live successfully with hearing loss.
Untreated hearing loss has been shown to impact a person's overall health and quality of life, sometimes leading to social isolation, depression and even dementia. People with hearing loss face significant barriers in seeking to access the central elements of mainstream American culture and earn less on average than the rest of the American workforce.
HLAA works to eradicate the stigma associated with hearing loss and raise public awareness about the need for prevention, treatment, and regular hearing screenings. HLAA works to make hearing assistive technology accessible and affordable for all Americans with hearing loss.
Education: Our primary purpose is to educate ourselves, our families, friends, co-workers, teachers, hearing health care providers, industry, government and others about hearing loss. HLAA seeks to help people with hearing loss become informed and educated consumers on options that are available and to make the best decisions on how to live well with hearing loss.
Advocacy: HLAA is the nation's leading consumer voice in improving communication access for people with hearing loss. HLAA advocates for communication access in public and private venues. HLAA promotes emerging and assistive technologies, medical research and legislation that will alleviate the effects of hearing loss. HLAA pushes for research on understanding the causes of hearing loss and for the development of new treatments.
Self-Help: HLAA promotes self-confidence; empowers individuals with skills to improve their lives; and provides an opportunity for affiliation among people with hearing loss, their friends, families and professionals. We work to develop options for ourselves and open doors for others and provide assistance in setting up local support groups.
What are the organization's key strategies for making this happen?
1 – Advocacy
Our advocacy focuses on gaining access to mainstream American culture for people with hearing loss in such areas as technology, telecommunications, hearing health care, employment, education and leadership, to name a few. HLAA continues to build on this legacy of success by: supporting expanded options to access hearing health care; promoting affordable hearing technologies; advocating for access to mainstream consumer technologies in the marketplace. HLAA will pursue opportunities for collaboration on local, regional and national advocacy efforts.
2 – Collaboration with the Grassroots Base
HLAA is working to build a more robust collaborative network among the national headquarters, chapters, state organizations and other elements of our base of support which is critical to the long-term health of HLAA. This requires a vibrant multi-directional and ongoing dialogue so that HLAA leverages all our strength in our undertakings.
3 – Services to Constituents
HLAA offers a wide array of services to our constituents through our local, state, regional and national arms including personal support and training in self-advocacy. Informational resources, including those available and downloadable from our website, cover a wide breadth of topics.
4 – Growing the Grassroots Base of Support
HLAA seeks to expand its reach and build its effectiveness to attract a larger number of people with hearing loss to our cause by leveraging our contacts in the hearing health community and related organizations.
B. Organizational Strength
1 – Finances
HLAA must grow and diversify its revenue base while positioning ourselves to leverage unanticipated opportunities. HLAA continues to be fiscally responsible and prudent in the utilization of resources and strive to maintain 'added value' for our donors, members and constituents.
2 – Organization and Leadership
HLAA is a network of chapters and state organizations along with a substantial number of donors, supporters and volunteers across the country. To strengthen our network HLAA seeks to create a better integrated network, collaborating more effectively and learning from the many successes we have achieved across the country and grow our base of support, recognizing that there is power in numbers, which will enhance our ability to influence public policy and engage with the private sector.
3 – Name Recognition and Branding
HLAA seeks to enhance our name recognition in the marketplace and elevate and protect the brand. We seek to work with ways to increase our visibility across the country; work closely with our chapters, state organizations and local Walk4Hearing volunteers to foster consistent use of our branding elements to assure that the image of HLAA is consistent, effective and relevant.
What are the organization's capabilities for doing this?
HLAA has an active board of trustees and an experienced staff at the national office, comprised of both people with hearing loss and those with hearing, who are dedicated to the success of the mission of the organization. The grassroots network is comprised of volunteers and supporters in 140 local chapters and state organizations that work in their communities and states on behalf of people with hearing loss and provide information, education, advocacy and support.
HLAA's signature public awareness program is the Walk4Hearing which takes place in 20 cities across the country. Since the program began in 2006, more than 110,000 walkers have raised over $17 million to advance the cause for people with hearing loss. The Walk4Hearing is the only nationwide event bringing attention to hearing loss and promoting the importance of hearing health. The Walks brings together a diverse group of participants, including families and hearing health professionals, and offers local nonprofits an opportunity to partner with HLAA to raise funds for their organization to provide services for people with hearing loss. The number of Walks, the amount of funds raised at each Walk, the support from national corporate sponsorships, and public recognition of the Walks has potential for continued growth.
HLAA's Annual Convention brings together attendees and participants from across the country. The educational programs include consumer, chapter and advocacy workshops; the highly regarded, Research Symposium; along with networking and social events, that bring together people with hearing loss, their families, hearing health care professionals and as well as manufacturers of hearing assistive, emerging and consumer technologies. The number of Convention attendees has grown to between 1,200-1,500 participants attending each year with potential for continued growth. A small, but growing number of young adults are also choosing to attend. The number of corporate sponsorships and tradeshow exhibitors has increased and has the potential for continued growth.
HLAA's successful national, state and local advocacy efforts in public policy and before regulatory agencies continue to impact the lives of millions of Americans with hearing loss. HLAA's advocacy, particularly at the national level, has led to significant advances in communication access, public policy, research, public awareness and improved service delivery related to hearing loss.
HLAA has a long history of working collaboratively with like-minded groups, organizations and individuals who share our mission and goals. HLAA continues to build new partnerships and others continue to seek to partner with HLAA.
HLAA's financial position remains sound and diversified revenue continues to grow through individual and corporate donations, sponsorships, foundation and corporate grants, membership planned gifts and advertising.
What have they accomplished so far and what's next?
Since its founding in 1979, HLAA has grown from a small grassroots movement to a nationally recognized organization. In 2016, HLAA revised its Statement of Strategic Intent, identifying HLAA's new goals. The Statement is the result of a year-long organizational review, with input from many stakeholders, of the organization's strengths and weaknesses. The Statement sets forth a plan to address the current and future needs of the organization that will best meet the mission of the organization and the needs of the 48 million Americas with hearing loss.
1-HLAA successfully advocated for mandated closed captioning and hearing assistive technology in public movie theaters.
2-HLAA successfully advocated for carriers to agree to deliver text messages to 911 public safety answering points.
3-HLAA renewed a grant from a private foundation to support a national consumer advocacy and training program on hearing loops for HLAA chapters.
4-HLAA was recommended by international columnist Dear Abby.
5-HLAA is conducting the Walk4Hearing program in 20 communities across the country to raise funds and increase public awareness.
6-HLAA produced its HLAA2019 Convention in Rochester, N.Y. − offering a well-regarded Research Symposium, educational workshops, networking and social opportunities and scholarships for Veterans with hearing loss to attend.
7-HLAA is offering more technical support to build chapter capacity.
8-HLAA offers a free Hearing Life e-News twice monthly.
9-HLAA continues to bring the latest news and information via HLAA's website hearingloss.org
10-HLAA has social media presence on Facebook, Twitter and Instagram
11-HLAA publishes Hearing Life magazine four times a year and makes an abbreviated version available for free on its website.
12-HLAA is enhancing national, state and local advocacy efforts.
13-HLAA is partnering with more organizations that share our mission.
14-HLAA received GuideStar's Gold Star Exchange Participant status for organizational transparency.
15-HLAA approved and published HLAA's Charitable Gift Acceptance Policies and Guidelines on our website hearingloss.org
16-HLAA increased our foundation and corporate grants.
17-HLAA offers free webinars for people with hearing loss on timely topics.
18-HLAA is recognized by BBB Wise Giving Alliance (give.org)
19-HLAA is recognized as a 2021 Top-Rated Nonprofit by GreatNonProfits.org
20-HLAA continues to participate in the Combined Federal Campaign
21-HLAA is recognized as a Best in America - Charities Seal of Excellence
22-HLAA is rated 4 stars by Charity Navigator.
23-HLAA was the only consumer organization to sponsor the National Academies of Sciences study,
Hearing Health Care for Adults: Priorities for Improving Access and Affordability
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Community meetings/Town halls,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,
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What significant change resulted from feedback?
We surveyed our HLAA Convention attendees. One major change was the format of the annual Research Symposium. We structured the program to include shorter scientific talks then have breakout sessions with the scientists. We also recorded the plenary session and put it on our website so a wider audience could benefit.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
HEARING LOSS ASSOCIATION OF AMERICA INC
Board of directorsas of 10/24/2022
Kevin Franck, Ph.D.
Michael H Stone
Donatelli Development
Donald Doherty
Retired - U.S. Marine Corps
Jan Blustein, M.D., Ph.D.
Robert F. Wagner Graduate School of Public Service, New York University
Shari Eberts
Peter Fackler
Kelly Tremblay
Dept. of Speech and Hearing Science Eagleson Hall, University of Washington
Cheri Perazzoli
Retired
Michael Meyer
Larry Guterman
Zina Jawadi
Elaine McCaffrey
Esq.
Carrie Nieman
M.D.
Roxana Rotundo
Kevin H. Franck
Ph.D.
Ibrahim Dabo
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 07/08/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.