CASA, Inc.


aka CASA   |   Hyattsville MD, MD   |


Empowerment is at the core of all of CASA’s work – to move disadvantaged community members from a position of oppression to a position of power. CASA’s approach is not only to provide culturally and linguistically appropriate services and programs that meet the needs of immigrant and working class communities, but also to leverage their assets and strengths to work for systemic solutions that will benefit generations to come. Founded in 1985 by congregants of a church, CASA is a national leader in providing innovative, immigrant-focused services that range from economic empowerment, to financial independence, and social integration, with over 122,000 members across 48 states.

Ruling year info


Executive Director

Mr. Gustavo Torres

Main address

8151 15th Ave

Hyattsville MD, MD 20783 USA

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Formerly known as

CASA of Maryland, Inc



NTEE code info

Minority Rights (R22)

Adult, Continuing Education (B60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

CASA’s members are Latinos and other immigrants who came to the U.S. fleeing poverty and violence in their home countries. The vast majority earn less than $13,000 annually, struggle to secure employment that will enable them to provide for their families and find themselves at a significant disadvantage given low formal educational attainment and limited English proficiency. They are often unfamiliar with the financial, health, and social service systems of their new environment and unaware of the resources available to them. Clients visiting CASA’s centers rely upon CASA for safety net services that both respond to their immediate short-term needs and support their long-term self-sufficiency. Services include job placement assistance, public benefits and Affordable Care Act enrollment assistance, English education, Know Your Rights education and legal consultation, and other safety net services.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?


CASA’s legal program provides representation on both civil and criminal law, and engages in impact litigation. Representation includes legal counseling on tenant, immigration, and employment issues, a massive "know your rights” legal education campaign, and basic assistance on a variety of issues of concern to the low-income Latino and immigrant community.

Population(s) Served
Immigrants and migrants
Economically disadvantaged people

CASA offers instruction in English for Speakers of Other Languages (ESOL) to help immigrants overcome the most significant obstacle they face to obtaining sustainable employment. CASA operates a Life Skills ESOL Program serving more than 1,000 students annually with seven levels of instruction, as well as a Workforce ESOL Program, and courses in computer and Spanish literacy for low-income immigrants. In its introductory classes, CASA utilized "popular education” methodology, a pedagogic approach that originated in Latin America and is particularly effective in communities where there is a low level of formal education.

Population(s) Served
Immigrants and migrants
Economically disadvantaged people

CASA engages low-income community members in forming committees that elect leadership structures, receive leadership development training, and engage others in efforts to improve their quality of life. Projects include: local and statewide reforms to increase police accountability, local and state reforms to increase the minimum wage and improve equity among workers and reforms to federal immigration policies that create paths to citizenship for the nation’s undocumented immigrants.

Population(s) Served
Immigrants and migrants
Economically disadvantaged people

CASA’s Citizenship program is a comprehensive citizenship promotion initiative which includes citizenship education, mentoring and interview preparation, application assistance, and post-naturalization support. AmeriCorps members are housed at partner organizations throughout Maryland and Virginia to provide these services, as well as micro-lending to assist Legal Permanent Residents (LPRs) in meeting the naturalization application fee. Financial education and assistance includes tax preparation, individual counseling and workshops on issues such as: obtaining identification documents (Individual Tax Identification Number, passport, consular identification, and driver's license), opening a bank account, writing a check, using a debit card, debt analysis, financial planning, and creating a budget. Local banks visit CASA’s Centers to help members open accounts and CASA operates two Volunteer Income Tax Assistance (VITA) sites in partnership with the IRS. CASA also provides driver’s license education and assistance.

Population(s) Served
Immigrants and migrants

CASA operates five worker and immigrant service centers throughout Maryland, providing employment placement services aimed at connecting immigrant workers with safe jobs that pay dignified salaries, and which can lead to economic self-sufficiency. Through a special partnership with local community colleges, CASA also provides industry-specific certificate-geared vocational training opportunities for workers to improve their employability.

Population(s) Served
Immigrants and migrants

CASA operates integrated, place-based family engagement initiatives designed to build the skills, confidence, and social capital of immigrant parents of students to navigate the U.S. education system. CASA's Education initiatives work to foster community leadership in young adults through afterschool youth leadership programs, such as "Mi Espacio". These Initiatives provide training, skills-building and community-building opportunities for parents and students, as well as professional development training for teachers in addressing the needs of immigrant students.

Community Schools: In partnership with PGCPS and Internationals Network for Public Schools, CASA established two community schools in Prince George’s County. The new schools, targeted for English Language Learners, provide a quality, college and career preparatory education for low-income youth, first-generation college goers, immigrants, students of color, and other young people underrepresented in higher education.

Population(s) Served
Children and youth

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Among CASA’s top priorities in Maryland, Pennsylvania, and Northern Virginia are the following:
• Immigrant families are economically secure and healthy.
• Immigrant families and youth have high-quality education and the support they need to be successful.
• Immigrants are protected and live in thriving local communities.

CASA directly addresses racial disparities in the areas of employment, education, housing, and asset building through a comprehensive array of programs that include services, education, and organizing/advocacy.

Our strategies are driven by our values. We believe in self-agency; in recognizing, enhancing, and celebrating our diversity; and in working in solidarity towards the goals of racial equity and economic justice. The following is a list of strategies and anticipated outcomes, broken down by program focus area.
Family Economic Success –
• Workforce Development and Vocational Training: Members are employed in family-supporting jobs.
• Adult Education: Members obtain skills that support job attainment and career advancement.
• Naturalization Support: Members obtain citizenship.
• Financial Education and Assistance: Members make positive changes to financial behaviors.
• Affordable Housing: Members live in stable and affordable housing.

Education and Youth Success –
• Teacher-Parent Connections: School administrators, teachers and staff actively advocate for immigrant student success.
• Community Schools; Afterschool Enrichment Programs and College/Career Readiness: Immigrant students graduate from high school prepared for college and/or career.
• Youth Leadership Development: Immigrant

CASA provides a comprehensive range of services focused on financial independence and social, linguistic and political integration, coupled with a robust community organizing program that enables low-income immigrants to challenge the systems that prevent them from achieving full economic and social well-being. These services fill a critical niche in the health and human services delivery system in Montgomery County by serving as one-stop locations for low-income limited English proficient residents to access linguistically- and culturally-appropriate services and programs specifically designed to meet their needs. This includes several programs that CASA implements with support from DHHS, including its social services program, job placement services, naturalization and financial literacy support, multilingual health information and referral hotline, and more. In the past, CASA also served as a selected navigator organization under the Affordable Care Act roll-out grant managed by DHHS. Finally, across its programming, CASA also provides clients with screening and intricate cross-referrals to a variety of social service and health programs in Montgomery County for which they are eligible.

CASA currently has seven offices in Maryland (four of which are in Montgomery County), two in northern Virginia, and one in Pennsylvania. CASA’s members – more than 96,000 strong – are low-income immigrants, the majority of whom come from Latin America and West Africa and speak Spanish or French as their first language. CASA is specifically focused on achieving impact in the key areas of economic success, stable and thriving lifestyles, and neighborhood transformation.

Through our core services in Maryland, Pennsylvania, and Virginia, we achieved the following in FY18:
• Workers earned over $3M in income for their families through placement in 11,147 daily, 176 temporary, and 143 permanent jobs.
• 802 workers completed vocational training courses. Among a sample of vocational graduates at our Rockville Center, 100% demonstrated learning gains through pre- and post-testing, and 66% reported current employment or increase in income.
• 1,239 members received basic financial education and counseling; 996 members made and maintained positive changes to their financial behaviors; and 758 members built financial assets.
• 427 members opened a bank account and 332 members received assistance in applying for an Individual Tax Identification Number (ITIN). Through our Volunteer Income Tax Assistance (VITA) sites, we assisted 621 people in filing income tax returns.
• 4,955 members received a case management assessment and were matched with an appropriate healthcare or social service provider.
• 1,597 members received medical interpretation assistance while interacting with their healthcare provider.
• 704 unduplicated students participated in Life Skills ESOL courses. 92% of surveyed students demonstrated learning gains during post-testing; and 77% reported increased communication with their bosses, coworkers, and customers following the course.
• 269 workers participated in drop-in workforce ESOL classes. 90% of surveyed students reported an increased confidence in their ability to communicate with law enforcement including understanding cultural norms, being aware of immigrant rights and knowing how to report a crime.


CASA, Inc.

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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CASA, Inc.

Board of directors
as of 07/13/2023
SOURCE: Self-reported by organization
Board chair

Carmelo Santos

Hope Lutheran Church/ Georgetown University

Delma Rivera-Lytle

Robert Fox

Move on

Kevin Griffin Moreno

Maryland Institute College of Art

Ivania Castillo

CASA Member Representative-VA

Rafael E. Lacayo

CASA Member Representative MD

Maria Ibañez

Strategic Communications Consultant

Elizabeth Guzman

Virginia House of Delegates 31st District

Lauren Stewart

US. Department Of Labor

Gustavo Torres


Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 8/31/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Decline to state

Race & ethnicity

Gender identity


Sexual orientation

No data


No data

Equity strategies

Last updated: 08/31/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.