Global Links

Sharing Surplus. Saving Lives.

Pittsburgh, PA   |  www.globallinks.org

Mission

Global Links is a Pittsburgh-based non-profit dedicated to improving health in communities with need. For 30+ years, Global Links has been collaborating with partners to improve health for vulnerable populations by sharing surplus rescued from the US healthcare system to support health programs globally and locally.

Notes from the nonprofit

Global Links affirms our foundational commitment to Diversity, Equity & Inclusion. These important themes are at the forefront of our minds and our work and are woven throughout all we do. Respect for all people and the environment guides our mission. We recognize everyone has value and deserves to be included equitably. We recognize everyone is our neighbor and we are dedicated to helping all people live with dignity, independence, mobility, and in good health. We will call out inequities and injustice and work to lift up all.

Ruling year info

1994

Executive Director

Angela Garcia

Main address

700 Trumbull Drive

Pittsburgh, PA 15205 USA

Show more contact info

EIN

52-1629060

NTEE code info

International Relief (Q33)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Global Links provides medical materials, equipment, and furnishings to public health facilities and healthcare workers in areas that a lack vital resources. We support our local safety net organizations through distributions of medical and home care materials and collaborative support.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Medical Surplus Recovery Program

Provides 29+ US hospitals and the community with a socially and environmentally responsible alternative to discarding surplus medical supplies and equipment, rescuing an average of 250 tons of high-quality surplus medical materials every year.

Population(s) Served
Adults

Supports health improvement projects in communities lacking resources in Latin America and the Caribbean. We collaborate with the Pan American Health Organization/World Health Organization, Ministries of Health, local health leaders, and others to develop projects to improve public health outcomes in vulnerable populations. Our projects focus on three key areas: maternal/infant health, strengthening public health systems, and disaster recovery.

Population(s) Served
Families
Indigenous peoples
Adults
Social and economic status

Supports safety net organizations serving vulnerable populations in Western PA and neighboring areas to improve the health, dignity, mobility, and independence of at-risk populations. We work with agencies serving seniors, families, people with disabilities, homeless or other sheltered populations, immigrants/refugees, and other vulnerable individuals to provide them with medical supplies and equipment, mobility aids, personal care items, personal hygiene supplies, and other key items. BREATHE HOPE SIGNATURE PROJECT: Recovers gently used nebulizer breathing machines from people across the US and shares them with our partners in communities with need at home and abroad.

Population(s) Served
Economically disadvantaged people
Families
Adults

Provides a supportive and educational environment where hands-on or virtual service has a profound impact on the lives of those in need. Volunteers of all ages and abilities sort, assess, and prepare the medical materials used in our programs, turning our region's surplus into life-saving and life-improving donations. Volunteers can make a difference by assembling Personal Care Kits in an off-site/contactless project to provide soap, toothpaste, shampoo and other hygiene essentials which are not covered by SNAP/EBT benefits. We also regularly provide programming and presentations for the local civic and academic community

Population(s) Served
Adults
People with disabilities
Children and youth

Where we work

Awards

Green Choice Award for best environmental nonprofit in the Northeast 2009

GreatNonprofits

Best Places to work in Western Pennsylvania 2009

Pittsburgh Business Times

Agency Partner of the Year 2005

Pittsburgh Cares

Exemplary Partnership Recognition 2005

Pan American Health Organization/World Health Organization

President's Medal 1995

LaRoche College

Top-rated Green Nonprofit 2010

Great Nonprofits

Award for Exemplary Leadership 2010

Johnson Institute for Responsible Leadership, University of Pittsburgh

Champion for Change 2010

Practice Greenhealth

Champion for Change 2011

Practice Greenhealth

Top-rated Green nonprofit 2011

Great Nonprofits

Champion for Change 2012

Practice Greenhealth

Champion for Change 2013

Practice Greenhealth

Direct Relief Award for Covid Response 2020

Green Building Alliance

Women of Achievement for ED 2020

Cribs for Kids

Fox Rothschild Outstanding CEOs and Top Executives Award for ED 2021

Pittsburgh Business Times

Benjamin Rush Community Organization Award 2019

Allegheny County Medical Society

Lodestar Award for leadership in solar among nonprofits 2019

PA Solar Center

Affiliations & memberships

Sustainable Pittsburgh 2010

Greater Pittsburgh Non-profit Partnership 2008

Pennsylvania Association of Nonprofit Organizations 2006

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total weight of materials recycled

This metric is no longer tracked.
Totals By Year
Related Program

Medical Surplus Recovery Program

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

590,888# (or 295.4 tons) of surplus rescued from disposal.

Number of containers of aid shipped

This metric is no longer tracked.
Totals By Year
Related Program

International Medical Aid Program

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

Global Links was able to ship 18 containers of medical aid internationally in a year with severe transportation challenges.

Number of hygiene kits distributed

This metric is no longer tracked.
Totals By Year
Related Program

Domestic Medical Aid Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We distributed 5,410 Personal Care Kits, each containing a full-sized shampoo, soap, deodorant, toothpaste, toothbrush, dental floss and lotion, via 48 local service organizations.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Global Links' goals are to build long-term, multi-faceted, and collaborative public health projects that meet the specific needs of partners, reach diverse populations and that adapt to changing public health goals.

Global Links' strategies for success are developed through collaborative partnerships, solid project frameworks, quality materials, accurate inventory, engaged volunteers and an empowered staff.

Global Links' staff and facility are the key factors to the organization's capacity to meet its mission. Under the leadership of a co-founder and a long-time deputy director, the staff has grown to include individuals with demonstrated expertise in program development, inventory management, fundraising and operations. The acquisition of a larger facility in 2013 enables the organization to collect and warehouse the quantity of materials needed to support the programs and projects.

Global Links has accomplished much since its founding in 1989. In 2000, the global community came together to develop a plan to solve some of the world's most pressing problems - The United Nations Millennium Development Goals. Global Links has worked with partners to address several of the goals with an emphasis on improving maternal health and reducing child mortality.

In 2015, world leaders came together once again to commit to the goals and build upon them with a new set of Sustainable Development Goals for the next 15 years. Global Links is committed to working toward SDG 3: "Ensure healthy lives and promote well-being for all at all ages."

Through our international and domestic medical aid project, Global Links will use the SDGs and Public Health Goals to guide our work in order to support each country's efforts toward universal health. We may not meet all of the goals, but as we have seen, any progress toward a goal has a profound impact on people's lives.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Non-profit partner organizations, public health institutions, Pan American Health Organization/World Health organization, healthcare workers in all units and supply management, volunteers

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We recently adjusted the types of products available in our Community Partners Program, part of Domestic Medical Aid, based on the items needed most. Also, we started collecting Personal Care Kits because there was a great need in the community for these items. Contents of our Community Health Worker Backpacks in Nicaragua were decided in response to the needs of the healthcare workers in the field. Also, Medical Backpack contents were decided based on feedback from the healthcare workers and public health entities requesting them.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Unlike the medical backpacks we assemble here at Global Links, the Nicaraguan Community Health Worker Backpacks are sourced in Nicaragua, providing important employment and resources to the local economy. These backpacks include hammocks and rain boots made in Nicaragua that support the health workers’ travel in the rural communities to reach and improve health for all residents.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

Global Links
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Global Links

Board of directors
as of 10/14/2022
SOURCE: Self-reported by organization
Board chair

Charles Vargo

Washington Physician Hospital Organization

Jeffery Ford

Grossman Yanak & Ford

Mahmood Usman

Beacon Health Options

Kathleen Musante

University of Pittsburgh, University Center for International Studies

Catherine DeLoughry

Freelance Marketing and Communications

Christine Koebley

The Children's Museum

Angela Stengel

American Society of Regional Anesthesia and Pain Medicine

Diego Beltran

Philips Respironics

Peggy Carrera

FedEx Ground

Latika Davis-Jones

Gateway Health

Michael Herald

Guardian Healthcare

Timothy Nedley

UPMC

Kathleen Musante

University of Pittsburgh

Rosemary Hanrahan

Beyond Words Wellness Resources, LLC

Deborah Hughes

Merrill Lynch

Tracy Loope

PwC-Healthcare Transformation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/20/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 10/14/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.