CitiWide Computer Training Center

Purpose: CitiWide is a nonprofit technology organization. We use computer technology to bridge the digital divide and to train underserved communities in the Washington Metropolitan Area. We provide services in these areas: GED test preparation: (Reading, Writing, Social Sciences, Sciences, Mathematics, etc.) MS Office2000 and MS Office97 Products:(Word, Excel, PowerPoint, Access, Outlook, Internet, FrontPage2000, Lotus, Quicken, QuickBook, Palm Pilot, and MS Works, Presentation Skills, Project2000, Windows98, ME, 2000 and XP, Soft Skills, and Effective Business Writing). A+ Certification Course Description: Whether the goal is to support a PC, obtain A+ certification, or train others to become PC repair technicians, A+ Guide to Managing and Maintaining Your PC gets you there. This course contains coverage on NT 4, Windows 98, and is current for today's technology. This course is designed for a second course in a help desk curriculum or for help desk professionals familiar with basic customer service concepts. It focuses on the technology, tools and techniques involved in how to run an effective help desk. The course takes a look at the many software options available for tracking and managing the massive influx of data that come into a help desk daily. A Guide to Help Desk Technology, Tools and Techniques also details the types of tools specific to staff, management and customers alike. NetWork+, Course Description This course prepares you for CompTIA's Network+ Certification Exam. The primary focus of this course is on the knowledge of networking technology and practices including basic structure, operating systems, media and connectors, and data link, routing and network layers. The course covers IP/IPX addresses, TCP/IP Fundamentals, and remote connectivity and security issues including security model selection and firewall usage. Microsoft Certified Professional (MCP) As an MCP, you'll have the ability to effectively use and support specific Microsoft products. Along with these skills come increased job opportunities and financial rewards. According to Microsoft Certified Professional Magazine, MCPs earn an average of $5,000 more per year than uncertified professionals who do the same work. MCP certification also provides a stepping-stone towards further Microsoft certifications including MCSE and MCSD Web Design and Web Authoring Course Description This course helps you plan and develop well-designed Web sites that combine effective navigation with the judicious use of graphics, text, and color. Building on the user's HTML skills, you enhance Web pages and gain a critical eye for evaluating Web site design. For planning and developing Web sites that combine effective navigation with balanced use of graphics, text, and color. Allows you to create Web sites.

 

In 2007 CitiWide’s total client participation was 173. Projects were funded by Department of Human Services, United Planning Organization, Freddie Mac Foundation, and Inter-American Development Bank. 70 youth ages 14-21 participated in technology and job skills drive during that year and 60 received certificates of completion. Students were referred to CitiWide by DOES Summer Youth to Work Program. That same year and for the After-school program, 30 students ages 10-12 from Elsie Whitlow Stokes Public Charter School received after-school academic enrichment skills and were reading at grade level or one grade above their levels prior to joining CitiWide. 48 adults participated in computer technology and job skills. 45 graduated and 35 received employment. 25 adults received GED assistance and 15 passed the pre-GED tests. 10 students actually received GED Diplomas.

In 2008, total client participation was 163, 65 youth ages 14-21 were in technology drive last summer and 54 received certificates of completion and are currently applying those skills in the school environment. 22 students ages 12-14 from Capital City Public Charter School received after-school academic enrichment skills and were reading at grade level or one grade above their level. 52 adults participated in computer technology and job skills. 48 graduated and 35 received employment. 24 adults received GED assistance and passed the pre-GED tests. 15 students actually received GED Diplomas.