Center for Adoption Support and Education

nurture. inspire. empower.

aka C.A.S.E.   |   Burtonsville, MD   |  www.adoptionsupport.org

Mission

C.A.S.E. is a national leader in mental health services for the adoption, foster and kinship care community. We improve the lives of children who have been adopted or in foster care and their families through counseling, lifelong education, and a growing national network of trained professionals. We are committed to nurturing, inspiring and empowering adoptive, foster, and kinship families through: 1) trauma-informed, family-focused, adoption-competent clinical and case management services; 2) training and education for families and professionals; 3) advocacy; and 4) research.

Ruling year info

1998

Chief Executive Officer

Ms. Debbie B. Riley LCMFT

Main address

3919 National Drive Suite 200

Burtonsville, MD 20866 USA

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EIN

52-2100734

NTEE code info

Mental Health Treatment (F30)

Adoption (P31)

Foster Care (P32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Adoption-Competent Mental Health Counseling Services

Each year, C.A.S.E. provides culturally-sensitive, trauma-informed, adoption-competent mental health services to over 600 adoptive, foster and kinship families.

Population(s) Served
Families

Through a cooperative agreement with the U.S. Department of Health and Human Services, Administration for Children and Families, Children’s Bureau, C.A.S.E. reaches child welfare and mental health professionals nationwide through web-based training. As of 2021, nearly 18,000 professionals in 31 states have enrolled.

Population(s) Served
Adults

C.A.S.E. workshops, webinars, and publications are highly-effective tools to help adoptive, foster and kinship families, and the child welfare, mental health, and school-based professionals who support them, navigate the unique challenges they face. C.A.S.E. offers more than 20 trainings which can be customized for families or professionals, and delivered remotely or in-person. C.A.S.E. is authorized by the National Association of Social Workers to offer Continuing Education Units (CEUs) to child welfare and mental health professionals.

Population(s) Served
Adults

C.A.S.E. partners with Jockey International, Inc. and Jockey Being Family to distribute backpacks, teddy bears and blankets to children newly-adopted through foster care. C.A.S.E. is proud to include resources for parents in the backpacks including the 52 Ways to Talk about Adoption card game, Beneath the Mask book for teens, W.I.S.E. Up! workbooks and free access to our Strengthening Your Family online webinars.

Population(s) Served
Families

Through a grant from the Dave Thomas Foundation for Adoption, C.A.S.E. has two Wendy’s Wonderful Kids recruiters on staff who implement a proactive, child-focused recruitment model targeted exclusively on moving Maryland’s longest-waiting children from foster care into adoptive families.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants attending course/session/workshop

This metric is no longer tracked.
Totals By Year
Related Program

Education, Training & Research

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Related Program

Education, Training & Research

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Adoption-Competent Mental Health Counseling Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Due to the pandemic, we shifted exclusively to telehealth delivery of therapy.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Related Program

Adoption-Competent Mental Health Counseling Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

C.A.S.E. is a national leader in mental health services for the adoption, foster, and kinship care community. We improve the improve the lives of children who have been adopted or in foster care and their families through counseling, lifelong education, and a growing national network of trained professionals. While every family encounters challenges, families formed through adoption, guardianship and kinship face special issues related to their unique experience. These families often struggle to find mental health professionals who understand the complex loss, grief, attachment and identity issues they may face. C.A.S.E.'s strategic plan completed in May 2021 has two primary goals:

(1) to grow into a national best-in-class demonstration and teaching clinic that provides the very best in adoption-competent mental health therapy while developing C.A.S.E. practices and people.

(2) Expand C.A.S.E.’s National Training Institute into a knowledge center that produces industry-shaping research that improves the practice of adoption competent mental health therapy and advocates for legislation that institutionalizes post-adoption funding, recognizes adoption competence as a sub-specialty, and requires the mental health and child welfare workforce have adoption competent training.

From December 2020 to May 2021, C.A.S.E. completed a comprehensive strategic assessment that looked internally, and externally with participatory input from stakeholders, particularly clients and funders, assessing the organization’s Strategy, Structure, Systems, Staff, Skills, Style (culture), and Shared Values. The board of
directors approved a new strategic direction in May 2021 to grow C.A.S.E.’s clinical and training programs into a National Demonstration and Teaching Clinic and Knowledge Center. To achieve this vision, C.A.S.E. is focused on a two-year transformational plan from 2022-2023 to:
(1) Define and integrate the values of compassion, integrity, excellence, and innovation as the mainstay of
C.A.S.E. culture, decision-making, and style.
(2) Establish a continuous improvement strategy and cycle that applies metrics and high-performance standards to grow C.A.S.E.’s "best-in-class" model and mindset.
(3) Refine, codify, and institutionalize business processes and systems so that C.A.S.E. has superior execution
of programmatic and administrative work, sustainable results, and fidelity in practices over time.
(4) Invest in structural changes, staff, and skills to address organizational challenges due to rapid growth.

Since our founding in 1998, C.A.S.E. has grown and developed a national reputation for excellence as a provider of unique and specialized products and services to meet the mental health needs of the adoptive, foster, and kinship care community. We are guided by a caring, passionate 19-member Board of Directors. With 9 offices and 53 staff, we are the leading provider of adoption competent therapy, education, and training in Washington, D.C., Maryland and Virginia. We have served more than 6,800 clinical clients and their families to date.

C.A.S.E.'s capabilities are augmented by our national network of partners and excellent relationships with key stakeholders including families, government organizations, private service providers, research institutes, universities, and donors. Launched in 2009, our nationally-recognized Training for Adoption Competency™ (TAC) Program is the only accredited, assessment-based certificate program for mental health professionals on adoption competency in the country. TAC™ includes 72 hours of training with follow-up case consultation to help practitioners apply what they have learned. C.A.S.E. has 17 partners delivering TAC™ to clinicians in 20 states. Our National Adoption Competency Mental Health Training Initiative, funded by the U.S. Department of Health and Human Services, Administration for Children and Families, has trained more than 18,000 child welfare and mental health professionals through specialized web-based curricula.

The adoptive, foster and kinship families C.A.S.E. serves already face complex mental health challenges, but they worsened due to the pandemic. Never before in our history have we seen such a dramatic rise in the severity of symptoms, particularly the increase in depression and suicidal thoughts and attempts in children and teens. We continue to meet families’ needs for more frequent therapy sessions – with 12% more former clients returning to C.A.S.E. for services in 2020 than the year before. We are also offering more group therapy and support groups as caregivers and teens continue to struggle with the isolation of COVID-19. We saw nearly a doubling in demand for financial assistance from clients struggling to cover the cost of therapy due. In 2021, we provided financial assistance to 76 clients and family members.

More organizations and professionals turned to C.A.S.E. for support as we launched our National Training Institute to better promote permanency and well-being for children, provide support across the family life cycle, and enhance the knowledge and skills of professionals. We received accreditation from the Institute for Credentialing Excellence for our Training for Adoption Competency Program. We invite you to join us on our journey to nurture, inspire and empower adoptive, foster and kinship families and the professionals who serve them!

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Center for Adoption Support and Education
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Center for Adoption Support and Education

Board of directors
as of 4/22/2022
SOURCE: Self-reported by organization
Board co-chair

Ms. Kathleen Cook Ravenscroft

Private Practice Social Worker

Term: 2014 - 2023


Board co-chair

Mr. Richard Devaney

EagleBank

Term: 2020 - 2026

Michael Dugan

Freestate Electrical Companies

Pamela Krooth, LCSW-C

Adoption Competent Therapist

Tracie Peschke

Former Congressional Staff Member

Maria Garcia Anderson

Anderson Fire Protection, Inc.

Carol Shoemaker

Adoptive Parent

Kathleen Dugan

C.A.S.E. Founder

Michael Battle

Battle Resource Management, Inc. (BRMi)

Aaron Schuham

U.S. Dept of Health and Human Services

Beverly Woodard

Prince George's County Circuit Court

Uma Ahluwalia

Health Management Associates

Sara van Geertruyden

Thorn Run Partners

Rick Powell

PMG

Collen Cordova

Anthony Owens

CareFirst

Alex Hendricks

T. Rowe Price Associates, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 04/22/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data