White Marsh Volunteer Fire Company Inc

The White Marsh Volunteer Fire Company strives to provide a professional service to the community both in an emergency and non-emergency setting. This includes maintaining adequate volunteer personnel with proper training to provide emergency services to the community. In addition the organization strives to promote public safety training, and awareness through community events and social media outreach. The organization strives to be a leading non-profit in the community that is engaged to the community needs. The organization strives to be for the community by the community. Lastly, the organization commits itself to functioning as a business so that it remains sustainable and viable well into the future.

1. Continue to recruit and retain approximately 10-15 fire and EMS personnel each year to maintain attrition rates and call volume. In addition recruit and retain 2-3 administrative personnel per year to handle administrative functions of the Company.

2. Maintain adequate training standards and programs in order to provide professional and accurate care to the community while dealing with an evolving environment that creates changes to the fire and EMS community

3. Investment and personnel development to maintain personnel retention and improve promotional rates to fulfill leadership positions.

4. The Board of Directors and Corporate officers continue to evaluate business strategies and methods to remain a competitive nonprofit organization that remain viable to the community and implement sustainable business strategies.

5. Evaluate fundraising initiatives and follow a 10 year capital plan in order to maintain fiscal responsibility.

6. Maintain a public relations and community outreach strategy to remain viable in the community.

1. We have a personnel taskforce that is comprised of administrative and training personnel to ensure a smooth transition of new candidates. We constantly evaluate our recruitment and retention strategies to ensure that we are up to date, effective, and beneficial to the company. The Board of Directors evaluates personnel numbers on a quarterly basis to ensure we have enough personnel to meet our needs.

2. The Board of Directors reviews monthly, call statistics, response times, and response rates to ensure the Company is providing adequate services to the community.

3.The line staff (operations) oversees training of personnel. Training focuses on fire and EMS services, emergency vehicle operations, personnel advancement, customer service, and much more.

4. The board of directors appoints 3 community board members to serve a 1 year term. These community members allow for communication and transparency between the company and the community. In addition these people have various business backgrounds to ensure that the Company is instituting proper business practices and sustainable leadership practices.

5. The board of directors evaluates on a monthly basis the budget report, spending, and income. The Corporate officers look at ways to better raise money while decreasing fundraising costs.

All of the above strategies are continuously in progress. Our greatest challenge is to combat these issues:
1. National decrease in volunteerism
2. Difficulty retaining members due to time constraints
3. Increased call volume in our district
4. Leadership development and growth

The leadership must continuously evaluate strategies to combat the above challenges.