YWCA Richmond
Our vision is to transform lives by creating access to opportunities, strengthening resilience, and advancing equitable systems for lifelong success.
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
The Sprout School
The Sprout School provides a full or part-day, high-quality early childhood education for children aged 2 months to five years old. We view kindergarten-readiness as an important tool in empowering children and families in our community. YWCA Richmond’s full year, full day early childhood education program uses a Reggio Emilia-inspired curriculum and sliding-scale pay model to provide affordable, high-quality kindergarten foundations to all families. Our goal is to create an environment where children will thrive, while fostering social and emotional development for families from all socioeconomic backgrounds. Our curriculum is based on the principles of respect, responsibility, and community through exploration and discovery in a supportive and enriching environment. We incorporate “play to learn” activities to teach self-regulation, early STEM concepts and curiosity. In our preschool, a child is an active learner, partnered with the teacher.
Domestic Violence & Sexual Assault Program
YWCA Richmond empowers survivors of domestic, intimate partner and sexual violence by providing a continuum of services intended to facilitate their transitions from a point of crisis to sustainable long-term, violence-free living. Services include: a 24 hour Greater Richmond Regional Hotline, emergency housing, comprehensive crisis intervention, individual and group counseling, case management, court accompaniment, housing and employment support, R-HART (Regional Hospital Accompaniment and Response) and financial assistance, as well as information and referrals.
Women's Leadership Development
We offer women of all ages leadership opportunities, shelter for safety, mental health counseling, programs focused on racial justice, financial and emotional self-sufficiency, and high quality, affordable pre-school education for all families in the Greater Richmond Region. The Outstanding Women Awards (OWA) programming is an extension of YWCA Richmond's mission to empower women and eliminate racism. We host a series of events each year celebrating, honoring and developing women's leadership at all ages. We honor women who are extraordinary in their field in the Arts, Business, Education, Health and Science, Human Relations and Faith in Action, Law and Government, Media and Marketing, Nonprofit Management, and Volunteerism and those that have the potential to lead. Specific programming is showcased through the Outstanding Women Awards, Leadership Forum Breakfast, Honoree Reunion, Rising Outstanding Woman Award, Pat Asch Fellowship and Young Women's Leadership Alliance.
Where we work
Accreditations
National Association for the Education of Young Children (NAEYC) - 3 Year Accreditation 2006
Awards
Affiliations & memberships
Virginia Sexual & Domestic Violence Action Alliance 2005
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of crisis hotline calls answered
This metric is no longer tracked.Totals By Year
Related Program
Domestic Violence & Sexual Assault Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The oldest YWCA in the south, YWCA Richmond was conceived in 1887 among a group of eight women whose primary concern was housing for women coming to the city for work. As additional needs arose, the women of the YWCA responded. Today, we provide survivors of domestic and sexual violence with crisis response and life-rebuilding programs that foster emotional, social, and economic stability, and we provide children with comprehensive early childhood education and infant care through the Sprout School. Our vision is of a community that protects the vulnerable, reaches out to those in need, honors personal courage, celebrates women’s success, and embraces diversity and equality.
What are the organization's key strategies for making this happen?
GOAL 1: Financial Vitality & Sustainability
Strengthen YWCA’s financial foundation
by increasing revenue streams,
implementing a human capital strategy
and updating security and technology
systems.
GOAL 2: Action & Advocacy
Advance YWCA’s impact on social
justice issues that align with gender and
racial equity by focusing on women’s
leadership, economic empowerment,
and the health and well-being of
women, especially women of color
and historically underrepresented
individuals, and their families.
GOAL 3: Service & Impact
Innovate trauma-informed, solution-focused services that align with regional
needs in emergency housing and
prevention of intimate partner violence.
Expanded bilingual clinical and case
management services to also include
direct services for youth.
Implement a scalable model for the
Sprout School and add social supports
to influence a two generational
approach to wealth building for Sprout
School families.
What are the organization's capabilities for doing this?
Since 1887, YWCA Richmond has been tackling our region’s most critical social issues – from the individual inequities that affect a woman’s health or safety to systemic problems that affect her family’s future.
We have helped our community confront challenges and adopt innovative solutions that create a lasting path to equity and opportunity. Solutions such as:
• Daycare for working mothers in the 1890s.
• Integrated YWCA branch meetings in the mid-1960s.
• Services and shelters for battered women in the 1970s.
• The first and only preschool for homeless children
in Richmond in the 1980s.
• Mixed-income early childhood education in 2016.
• Infant care for children two-months+ in 2021.
What have they accomplished so far and what's next?
Last year, YWCA Richmond served 6,490 adults, children, and families across the Greater Richmond region. Our work educated the community on the effects of structural racism, moved individuals fleeing domestic and sexual
violence into safe housing, helped navigate employment and the courts system and built resilience through
free counseling and case management. Families attending the Sprout School were faced with tough health and
economic choices. The Sprout School teachers and staff met those needs and provided full year, full day, affordable
early childhood education, and infant care throughout the pandemic. Our work is rooted in equity and justice, and
we honor and celebrate the resilience and victories of those we serve
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Survivors of domestic, sexual, and intimate partner violence. Parents of Sprout School students.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Case management notes,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
Sprout School parents are engaged in providing feedback about ongoing programming at the school. Most recently, feedback from parents indicated a need for access to community resources and support for parents/caregivers. In response, the Sprout School will hire a Family Support Case Manager who will help parents/caregivers navigate obtaining access to the resources they need in order to help their families thrive.
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With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners,
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How has asking for feedback from the people you serve changed your relationship?
Parents feel more connected and respected by teachers and other Sprout School staff.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We act on the feedback we receive,
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
YWCA Richmond
Board of directorsas of 3/21/2022
Jill Kennedy
Bon Secours Mercy Health
Term: 2022 - 2024
Robyn Zacharias
Barber Martin Agency
Eucharia Jackson
Dominion Medical Associates
Kimberly MacLeod
Hunton & Williams LLP
Kim Mahan
Maxx Potential
Megan Rahman
Troutman Sanders LLP
Genevieve Roberts
Titan Group, LLC
Maura Scott
Altria Client Services
Janet Dibbs
Community Volunteer
Jaymie Upton
Merrill Lynch
Candace Formacek
Universal Leaf Corporation
Lisa Hicks-Thomas
Dominion Resources
Jennifer McClellan
Virginia State Senate, Verizon Communications
Michelle Miller
Rutherfoord A. Marsh and McLennan Agency, LLC
Amy Nisenson
The Mary Morton Parsons Foundation
Donna Wheeler
Suntrust Banks, Inc.
Andrea Broughton
SBK Financial
Sue Davies
Markel
Jill Kennedy
Bon Secours Virginia Medical Group
Rudene Haynes
Hunton & Williams LLP
Stacy Adams
Collegiate School
Nancy Oglesby
Justice 3D
Judy Pahren
Capital One
Nupur Bal
DeFazio Bal, P.C.
Stephanie Gilliard
Indivior
Robin Foster
Children's Hospital of Richmond at VCU Health
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 11/02/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.