Virginia Association of Free and Charitable Clinics

Working towards a Virginia where all people have access to comprehensive, quality healthcare

Richmond, VA   |  www.vafreeeclinics.org

Mission

The mission of the VAFCC is to support and advocate for our member clinics so that Virginia's underserved have access to quality care.

Ruling year info

1997

CEO

Rufus Phillips

Main address

1801 Libbie Avenue Suite 104

Richmond, VA 23226 USA

Show more contact info

Formerly known as

Virginia Association of Free Clinics, Inc.

Association of Free Clinics, Inc.

EIN

54-1802019

NTEE code info

Professional Societies & Associations (E03)

Alliance/Advocacy Organizations (W01)

Management & Technical Assistance (S02)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Clinics are safety-net health care organizations that utilize a volunteer/staff model to provide a range of medical, dental, pharmacy, vision and/or behavioral health services to economically disadvantaged individuals. Such clinics are 501(c)3 tax-exempt organizations, or operate as a program component or affiliate of a 501(c)3 organization. Entities that otherwise meet the above definition, but charge a nominal/sliding fee to patients, may still be considered free or charitable clinics provided essential services are delivered regardless of the patient's ability to pay. Free and charitable clinics treat the whole patient by providing a combination of care that addresses not only healthcare needs but also social needs including: primary care, chronic care, specialty care, dental care, pharmaceutical care, vision care, women’s health, mental health, health education, case management, care coordination, and various supportive services.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Chronic Care; Dental; Mental Health

Free Clinics primarily see patients with chronic care issues such as: diabetes; hypertension; high cholesterol; asthma; depression; cardiovascular problems; obesity and smoking cessation.  Specialty care is available for free from participating doctors at most clinics.  Dental care is widely available.  Mental health care is becoming increasingly available at a wider array of clinics.

Population(s) Served
Adults
Economically disadvantaged people

Prescription drugs are provided at little or no cost to patients through such resources as the Pharmacy Connection, Rx Partnership, low cost generic vouchers, low cost pharmaceutical contracts available to free clinics, and samples.

Population(s) Served
Adults
Economically disadvantaged people

Where we work

Awards

Affiliations & memberships

National Association of Free & Charitable Clinics 2001

Combined Federal Campaign 2012

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of adults with a source of ongoing care

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of patient visits

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our organization supports and advocates for the free and charitable clinics across Virginia. We aspire to help meet the current and future resource, technical, business and operational demands of member clinics. We are an active leader and participant in promoting relationships that will enhance the growth of member clinics. We also promote best practice models of standards of care in member clinics to ensure a consistent high quality of health care. Through our support of the clinics, we want to see improved capacity to provide greater access to quality health care for the Commonwealth's low-income, uninsured and underinsured residents.

Virginia’s free and charitable clinics have a long history of providing much needed quality healthcare to Virginia’s low-income, uninsured populations – and providing that care with compassion, dignity and respect. By delivering important preventative and chronic care, Virginia’s free and charitable clinics help patients remain healthy, reduce unnecessary visits to the emergency room, and avoid missed time from work due to illness.

Our organization is using 4 strategies to meet these goals:
a. Work to increase funding and resources to the free and charitable clinics. This means researching and sharing information with the clinics about health care reform and the Affordable Care Act. We will also encourage the clinics to diversify their funding base. As the fiscal agent with the General Assembly on behalf of the clinics, we will continue to pursue funding in Virginia's annual budget.
b. Represent our members' interests with all key stakeholders. This means proactively engaging in healthcare policy at both the state and federal levels. We also support implementation of health care reform and the health insurance exchanges.
c. Improve access to health care. This means working with the clinics to expand services in the areas of mental health, dental and pharmacies.
d. Promote and support consistent high quality care. This means developing a standardized definition of Quality and uses outcomes to measure and report results.

Our organization is capable of achieving these strategies through these methods:
a. We received grant funding to engage an expert facilitator and conduct regional trainings. The focus of these trainings is on resource development and outcome measurement. We have also created a staff position of Director of Development.
b. We participated in coalitions with organizations with similar strategic direction. We have also worked with the Department of Medical Assistance in Virginia on Medicaid acceptance for clinics that may transition post health care reform.
c. We conducted regional trainings on outcome measurement and use for funding for the clinics. We also continue to seek out funding to support the expansion of services provided by the clinics.
d. We worked closely with Rx Partnership and the Virginia Health Care Foundation to find new resources for obtaining medications for free clinic patients.

The landscape of health care is constantly changing in both Virginia and our country. Our organization is going to have to continue to support the clinics as the Affordable Care Act moves through its stages of implementation. According to the Congressional Budget Office, there may be as many as 29 million people, including documented, undocumented and those who are eligible for Medicaid but reside in states that are not going to expand this program, who are still without access to health insurance. In the upcoming months and years, doctors, hospitals, navigators, states, clinics and patients will be addressing the needs of the underserved with respect to affordability, accessibility and portability of primary, specialty, dental care and medication access. Our organization and our member clinics intend on being part of the solution.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome,

Financials

Virginia Association of Free and Charitable Clinics
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Virginia Association of Free and Charitable Clinics

Board of directors
as of 2/25/2022
SOURCE: Self-reported by organization
Board chair

Christina Delzingaro

Community Access Network

Term: 2022 - 2024

Carol Sale

Lackey Clinic

Cindy Rockett

Crossroads Medical Mission

Rick Sample

Rainbow Station International

Christina Delzingaro

Community Access Network

Helen Scott

Healing Hands Health Center

Helen Ferguson

G. Wayne Fralin Free Clinic

Rahman Parker

Booze Allen Hamilton

Jenny Daniels

Christian Free Clinic in Botetourt

Karen Dulaney

Lloyd F. Moss Free Clinic

Chet Hart

Retired Western Tidewater Free Clinic

Brandon Jennings

Abilyn Consulting LLC

Keith Martin

Virginia Chamber of Commerce

Nancy White

Arlington Free Clinic

Donney John

NOVA Scripts Central

Arlene Armentor

Gloucester Mathews Free Clinic

Deanna Callahan

Patient Services, Inc

Janine Underwood

Bradley Free Clinic

Melissa Deal

Free Clinic of the Twin Counties

Brian Martin

Eastern Virginia Medical School

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/01/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male
Sexual orientation
Heterosexual or Straight

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data