YWCA on a mission

aka YWCA High Point   |   High Point, NC   |


YWCA High Point is dedicated to eliminating racism, empowering women and promoting peace, justice, dignity and freedom for all.

YWCA High Point serves the greater High Point community.

Ruling year info


Principal Officer

Heidi Majors

Main address

155 West Westwood Ave

High Point, NC 27262 USA

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NTEE code info


IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

YWCA has long advocated for the health of women and girls. Annually, more than 2000 women and families participate in YWCA health programs and services — from maternal health to aquatics and fitness programs, health resources and referrals. YWCA seeks to improve the lives of women and girls by providing high-quality maternal health programs. We serve 150 women their families with our Adolescent Parenting Program and Healthy Beginnings Program to address health inequities of infant mortality and healthy birth outcomes.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Aqautics & Wellness

YWCA is focused on the overall quality of life for our community. We have eighteen water (aquatics) classes, and since we’re a Silver & Fit and SilverSneakers® Fitness Program site, many of our classes are older adult focused. As an Arthritis Foundation accredited pool, we keep the water in our pool at 84-86°F, We offer swim lessons for infants to adults and everything from open swim to birthday parties, baptisms and more.

We have a fitness center with cardio machines and weights along with exercise classes designed to meet the needs of individuals, no matter their fitness level

Population(s) Served

A small program with tremendous impact, the Adolescent Parenting Program’s goal is to make a difference in the lives of young school-aged mothers who are pregnant with their first child and who are in school or working on a GED.

The goal is to help them become self-sufficient through group meetings, home visits and college tours. YWCA is providing encouragement and assistance at a critical time. During the last ten years of the program, 100 percent of the participants have graduated from high school or earned a GED, and only one has had a repeat pregnancy while still in school.

Population(s) Served

The only agency of its kind in Guilford County, YWCA’s Latino Family Center focuses exclusively on reaching out and supporting the Latino community. Its fully bi-lingual, bi-cultural staff offers resources and assistance in both English and Spanish.

The Hermanas and Hermanos programs seek to build the self-esteem and social skills of middle and high school girls and boys. With an emphasis on academic pride, personal responsibility, leadership development, community service and parent engagement, the programs improve academic performance, prevent early pregnancy and curb gang participation.

El Pueblo provides access and information to adults regarding community resources. It’s also a source of leadership and community engagement courses for adults, offering Latinos in Action and Development (LEAD I and LEAD II).

Population(s) Served
Immigrants and migrants

For women and families in challenging situations, the center provides a range of services to meet their needs, helping them achieve their personal and professional goals through information, education, referral and support.

The Baby Basics Closet is the only one of its kind in Guilford County, and it provides diapers, wipes, clothes and other baby care necessities to more than 600 families per year. YWCA works with partner organizations to provide this service. Vouchers are given to people in need who then use them to shop at the Baby Basics Closet.
Computer Lab
The Computer Lab gives YWCA clients access to computers and the Internet – technology that they may not have at home. In addition to making computers available for job searching and resume development, the lab provides our members access to basic computer classes and some community college courses.
Career Closet
The Career Closet offers clothing suitable for work or interviews. The clothing is new or lightly used and is donated by individuals and/or companies that participate in clothing drives. Anyone can shop in the Career Closet and clothing is provided for free, by referral, for those in need who have an interview. Having professional clothing to wear to an interview helps participants feel more confident, and the program provides sustainable income for the center.
Ready to
YWCA offers educational programs for the community including Economic Seminars, resume writing, mock interviews and other topics related to the needs of women in our community.
Support Services and Referrals
Other Support Services include one-on-one information and referrals to all Human Services Providers in the community along with follow-up and access to the Resource Library and Women In Transition support groups

Population(s) Served
Economically disadvantaged people

YWCA provides structured After-school Programs for elementary and middle school students, including a unique partnership with Phoenix Academy Middle School. Working directly with Guilford County Schools and paying close attention to each student’s educational needs, the programs use the after-school time to provide career exploration activities.. Guest speakers and field trips expose the students to different colleges while getting them excited and motivated to pursue higher education.

YWCA also provides a Summer Day Camp for a diverse group of area youth each year.
Participants go on field trips and enjoy fun summertime activities – exciting experiences that they might not get otherwise.

Population(s) Served
Children and youth

Established in 2008, YWCA offers an art program open to the public and providing pottery, painting and jewelry making classes and workshops for children and adults. With a fully equipped pottery studio, youth and adults learn basic wheel-throwing techniques, hand building and glazing applications.

YWCA Studio Art provides new summer art camp opportunities for the community as well. Youth participating in our programs get the rare opportunity to create projects in an art studio environment.

Population(s) Served

Through offering a variety of classes and workshops each week, the Teaching Kitchen will provide members of the community with opportunities to get hands-on experience in preparing healthy, delicious meals for themselves and their families within their budget. Participation in these workshops will create confidence in themselves and present alternatives to unhealthy foods which can lead to higher levels of obesity and other diet-related diseases, such as diabetes and heart disease. YWCA partners with organizations like NC Cooperative Extension, Guilford County Health Department and Girl Scouts to expand the offerings within the kitchen.

Population(s) Served

Where we work


Spirit of NC DEI Award 2022

United Way of Greater High Point

Affiliations & memberships

Parents As Teachers 2020

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Reduction of infant mortality

Improving healthy birth outcomes

Through our home visiting case management programs of Parents As Teachers and Partners for a Healthy Baby, YWCA case managers to provide transportation to doctor visits, assess child development, and resources connection for the mom and family.

Through support of state and local grants, United Way and individual donors, YWCA has the ability to serve through case management, group educational programs and parenting classes.

YWCA has offered maternal health programming in the greater High Point Community since the mid 1980s. YWCA collaborates with the school system, health department, hospital and various organizations to see the needs of our families are met.

Since 2002:

89% of participants who gave birth in the program have had a healthy birthrate.

There has been only 2 incidents of child neglect or abuse

YWCA participants in the Adolescent Parenting Program have had a 100% graduation rate of our teen moms from high school or GED

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?



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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.


Board of directors
as of 5/6/2022
SOURCE: Self-reported by organization
Board chair

Natalie Smith


Term: 2017 - 2023

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 05/06/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity


Sexual orientation

No data


No data

Equity strategies

Last updated: 05/07/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.